Oak Steakhouse - Nashville

Review summary

1. L

   Lisa

   Springfield

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best steaks we have ever had. Everything was perfectly prepared and delicious. The service was top notch as well! Beautiful restaurant.
   

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2. T

   Trey

   Nashville

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Beautiful space. Great service. Ok food. Downtown pricing.
   

   Oak Steakhouse - NashvilleResponded today

   Good afternoon Trey... Thank you for taking the time to provide us with your feedback. I am disheartened to know that the quality of the food was not as it should have been. We pride ourselves on providing high quality experiences, inclusive of both service and food, and we are not satisfied when we fall short. I would like to discuss your experience further, should you choose to do so. I look forward to connecting with you soon. Kindest regards, Adam Foster General Manager Oak Steakhouse
   

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3. L

   Leslie

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful steak house with amazing food and service
   

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4. B

   Bill

   VIP

   Nashville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Josh, was an amazing waiter! Knowledgeable, friendly and fun; he made our Christmas Eve experience very enjoyable.
   

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5. A

   Ali

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely time. Chris (our server) lead the way and the family wasn’t disappointed in the destination. We’re LA natives so we were able to enjoy our fill and be surprised at the total. Glad this was the chosen spot. Thanks, y’all.
   

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6. J

   Jennifer

   VIP

   Indiana

   8 reviews

   3.0

   8 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   We had a party of 7 to celebrate Christmas and enjoy a good steak dinner. Great dirty martini. Our appetizers were great, must try beef tallow and beef tartare! Oysters were good too. Our server was good, but when it came time to bring our steaks an army of 7 men had a plate and played musical chairs with our steaks when delivering. It was honestly bizarre, one guy was actually like did you guys move around and seemed irritated. Upon finally receiving the right plates, 2 of the 7 were overdone (very disappointed in that). Our sides were broccolini (barely warm), mashed potatoes (barely warm, tallow fries and lobster Mac n cheese (tasted delicious and was hot). The steaks weren’t reordered because it was so late and the restaurant was closed. The server offered too get a new one but we didn’t want to wait. Overall it was good but for a steakhouse and the price for steaks you definitely expect it to be cooked well. We weren’t at Texas Roadhouse and it was a $1200 dinner! Do better on bringing hot food cooked correctly.
   

   Oak Steakhouse - NashvilleResponded today

   Good afternoon Jennifer... Thank you for providing us with your feedback. I am sorry to know that your experience was subpar when you were in to dine with us. The confusion at the table, accompanied by the poor attitude from the team, is absolutely unacceptable. I am sorry that you had to experience that during your visit. Similarly, the quality of the food being so off is unacceptable and does not meet the standards that we set for ourselves. I have spoken with the culinary and service teams regarding your experience. I would like to speak with you regarding additional details of your time spent with us, should you choose to do so. Please let me know if you are able to connect. Kindest regards, Adam Foster General Manager Oak Steakhouse
   

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7. C

   Craig

   VIP

   Austin

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Really slow service, felt like they forgot we were there. The appetizers took an hour to come out, part of our dinner order was forgotten, and the $40 lobster add on was laughably small, and they tried to charge us for an extra bottle of wine. Overall a bad experience, we won’t be back.
   

   Oak Steakhouse - NashvilleResponded today

   Good afternoon Craig... Thank you for taking the time to provide us with your feedback. Information such as this is critical to our success as we look to grow from these moments and learn from our mistakes. We make it a point to prioritize service and the quality of our food, and it appears as though we missed the mark on both here. I would like to discuss your experience further, should you choose to do, and to invite you back in. I look forward to connecting with you soon. Thank you. Kindest regards, Adam Foster General Manager Oak Steakhouse
   

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8. M

   Monique

   Nashville

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our special place. We couldn’t never not have an amazing time here. We love the vibes and amazing food. Not to mention the amazing service. We have been 5-6 times now with different servers each time and every time was better that the last. Highly recommend and we will be going back many more times to come!
   

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9. B

   Barry

   Nashville

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistent excellence! We have dined at the Oak since it opened in 2017 and it has only gotten better. Food,service and hospitality continue to improve. Our server Lindsey was exceptional! Very knowledgeable and wonderful personality.
   

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10. C

    Craig

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything about this place is great! Service was great our waiter Chris was great. Food was tasty and the chocolate cake was amazing!
    

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