Ocean Grill & Bar

Review summary

1. D

   Donna

   VIP

   Washington DC

   9 reviews

   1.0

   9 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   100 Awful!! Thank goodness for my wonderful company! We made the reservation weeks in advance and received a text that they were creating a prefix menu for $125 per person not including drinks. At this point everything else in the area was booked. There was not a single decoration, festive item or even champagne to go with the prefix menu Our table was not ready, the staff was rude and the service slow!! Over 2 hours, waiting 1 hour for our appetizers. The food was awful! The shrimp cocktail was 4 small shrimp with ketchup. I asked how large the shrimp was and the waiter said, “what you never had shrimp cocktail before”, there was a reason I asked and they were tiny. The shrimp bisque, the shrimp was cold, probably microwaved. My kids meal was $35, for Mac and cheese, burger or, shrimp cocktail and desert. Then there was an 18% gratuity which was laughable! This restaurant should REFUND everyone for New Years Eve!
   

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2. DR

   DanielleR

   VIP

   Chicago

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   Went for nye which was a price fixe. Restaurant was very busy so food took a very long time to come out - at least one hour for the first course to come to the table. Food was delicious though!!
   

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3. G

   Gary

   New York City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   First time dining here. I never leave reviews but this was such a bad experience. Service was extremely slow. All our drinks came out wrong to start after waiting almost 35 mins for them. Had shrimp cocktail to start….it was served with Ketchup! I asked for some horseradish but they said they were out of that! Ordered filet with Bernard’s sauce. Steak was cooked ok but was delivered without Bernaise sauce. I asked for Bernaise and he said oh we are out of that. Figured I would try the Carmel bread pudding. It came with no Carmel! I asked….we are out of that. All 4 of us had similar surprises. Bill came and it was 750 bucks! They were charging a flat fee of 150 per person that night plus cocktails. It’s too bad because we live here and will never go back. I announced this to everyone in my bike club this am of about 50 people. Will spread the word to others. They could have at least said what they were out of to make the meal come as stated. I would avoid. There are so many absolutely wonderful restaurants in KW so chose another.
   

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4. P

   Pamela

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were surprised at the fixed price menu. It had lots of good choices, we really enjoyed our meal. Price was much higher than we anticipated.
   

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5. m

   marisa

   VIP

   Toronto

   13 reviews

   4.0

   13 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice location, good vibe , good service and food is tasty.
   

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6. D

   Donna

   Cincinnati

   14 reviews

   3.0

   14 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Shrimp and grits…grits were very overcooked. Specialty cocktail tasted like melted candy cane.
   

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7. B

   Brent

   New York City

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was good but the food was just ok. Good, not great.
   

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8. B

   Brian

   Orlando

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service got off to a slow start, but then after we made it a parent that we were happy with the drinks our server stopped over every two minutes asking if we wanted to put in our order it was quite annoying. Seafood fettuccine was too heavy and the lobster was just OK And overpriced.
   

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9. S

   Sabrina

   Dublin

   3 reviews

   2.0

   3 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Place and atmosphere were nice but unfortunately we had to wait 1 hour to get the food we ordered. For me was too much, also considering that at least 2-3 tables with guests coming later were served before us. Not fair for my pov. Food was quite good but not worth the expense. We ordered 2 desserts, we were told there was only one left, but 5 minutes later same dessert was served on another table. Found it unprofessional.
   

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10. D

    Douglas

    Coastal Georgia

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 2

    We we’re told that the kitchen was running behind. That was OK. However, our appetizers came out at the same time as a table next to us which was sat 45 minutes after us. I think that’s terrible service.  Additionally, my server, while I was conversing with my family, came in and took my plate which I was not finished with. He did not even ask me if I was done he just took the plate. $45 on a lobster pasta and there was easily a quarter of my meal left. Made me feel like he just wanted to get us out of there and turn the table didn’t care if we had to enjoyable dinner or not.
    

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