Ocean Prime - Kansas City

Review summary

1. M

   Matthew

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and service. Appetizers and drinks were great. Everyone at the table was impressed with main dishes. Surprisingly the favorite sides were the Gouda tater tots and the broccoli. Would recommend.
   

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2. K

   Ken

   Kansas City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Matt and Oscar were great ! Food and plaza ambiance can’t be beat
   

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3. M

   Mariah

   Los Angeles

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jevene was amazing she truly understood the menu and recommended amazing dishes to us! Over all an amazing experience at ocean prime and truly a Delectable dinner & drinks!! Chef’s kiss!!! OCEAN PRIME thank you for giving my boyfriend an amazing birthday dinner & experience!! Very much worth it!!
   

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4. L

   Larry

   VIP

   St. Louis

   39 reviews

   5.0

   39 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been there several times. This was a wedding anniversary and everything was perfect. The food, the service, they definitely make special occasions fun.
   

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5. E

   Erica

   St. Louis

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience was wonderful Andrew our waiter was really nice an funny diff enjoyed my bday
   

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6. A

   Andrew

   VIP

   Kansas City

   16 reviews

   5.0

   16 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   It’s always a good dining experience when you go to Ocean Prime KC. It was holiday prime time on a Saturday night. The atmosphere and food were very good. Only ball they dropped was, they were slow on their amazing pretzel bread. No reason to miss this wonderful dining in the beautiful Plaza area. Keep up the good work OP.
   

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7. J

   James

   Miami

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 3

   Had reservations for 745 and didn’t get seated until 9.
   

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8. S

   Shonna

   VIP

   Kansas City

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   I never complain. Ever. But we had a reservation at 6:30 last night and were told upon arrival that they were running about 15 minutes behind. No big deal…things happen. We were seated for dinner at 7:24. No offer of a comp of any kind as we sat at the bar consuming four drinks (one being a $17 mocktail as I don’t drink) for $100+ and I started to get hangry. We checked with the hostess three times only to be assured that we would be seated “soon”. It didn’t occur to anyone on the management team who knows this is happening to provide any sort of good will offering? I’ve worked in hospitality most of my life and own a service based business and this is Service 101. When we are spending $600 for dinner for four people I expect better. How do you get an hour behind on service by 6:30 pm? Food and service were good, as always, once we were seated. I highly doubt we will be back, though.
   

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9. m

   megan

   VIP

   St. Louis

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Wonderful meal as always! Service was a little slow this time but still a good experience
   

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10. A

    Abbi

    Kansas City

    2 reviews

    3.0

    2 reviews

    Dined on 14 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    We had an early dinner last night as a family after a fun day shopping. After being on time for our reservation we waited a few minutes for our table. It was packed as expected during the holidays. We had a nice waitress, not the most attentive but she was clearly busy with several tables. We had one drink completely mixed wrong and had to be redone after flagging someone down it was correct quickly. The appetizers came out fast and were good. Then salad course. The main course is where things fell off the rails. We suddenly started to get seriously rushed. Small hints they had lots of parties coming in started to be dropped by the waitress. Asking to box food and family style side up when others hadn’t even finished. A giant sack was plopped on our table, we still had two people eating! I moved the sack to the seating as it was embarrassing. The waitress’s helper started clearing half our table, asking for assistance in pushing items his way. I might as was terrible at pouring water, and spilled it EVERY single time he filled our glasses. Dessert menus were barely offered. We all started talking about the rush, it was obvious. It sucked the fun out of our nice evening, as the tension feeling was very awkward. Our check was close to $1000 including tip. We had 4 people. We had drinks, wine & a three course meal…it was okay, some parts good but it should have been spectacular. It’s not our problem THEY overbooked their restaurant. We can only eat as quickly as the food is bought to us. We didn’t linger to order, or over talk. This was not an issue on our end. It’s a gorgeous bar, gorgeous room & has major potential but you shouldn’t be rushed spending that much on a premium meal experience. We had just been to Stock Hill days before and had an incredible experience…not rushed one bit!…and amazing food! If your food experience is going to be a gamble paying that much I suppose I’d rather go somewhere they value me and my guests.
    

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