Dined on 25 December 2024
- Overall 1
- Food 1
- Service 1
- Ambience 1
Unprofessional and Unpleasant Experience
We had made a reservation at Olea for Christmas Day, but unfortunately, the experience was so unpleasant that we ended up leaving. Upon arrival, the receptionist was incredibly rude and unprofessional. We were initially seated at a table right by the entrance, so my husband politely asked if there was another option. Instead of accommodating us, the staff led us to a dimly lit corner table with a broken lightbulb and tossed the menus onto the table without a word.
The receptionist’s attitude and expression were so off-putting that we decided to leave immediately. Thankfully, we found another steakhouse nearby where the staff were warm and welcoming, allowing us to enjoy a wonderful Christmas dinner.
Looking back, I’m actually grateful to Olea for the poor service—it led us to an even better experience elsewhere. I would not recommend this place to anyone seeking a pleasant dining experience.