Olea Social

Review summary

1. R

   Ray

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a delightful experience we had tonight. We had a booking for 20 people, with the food, drinks and service being exceptional!
   

   Olea SocialResponded 1 day ago

   Dear Ray! Thank you so much for your kind words—it truly melts our hearts to hear comments like this! We're so glad you all had such a brilliant time. We can’t wait to welcome you back again soon! 😊
   

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2. J

   Jane

   London

   63 reviews

   vip
   3.0

   63 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   This should be a really good restaurant, with a good menu, great location and lively decor but it was very disappointing. Despite the high volume of waiting staff, service was dreadful. One of our table had to wait 10 minutes longer than everyone else to get their main. In fairness, the manager then deducted this from our bill, but only after we had chased four waiting staff. The food itself was fine but the dishes came with only tiny amounts of vegetables, despite the expectation from the menu (there was only one slice of courgette with my halloumi). With better management, this could be a good venue but currently it does not impress.
   

   Olea SocialResponded 1 day ago

   Dear Jane, Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. We appreciate your kind words about our menu, location, and decor, and we take your comments about the service and portions seriously. Regarding the halloumi dish, it’s actually one of our starters, where the vegetables are intended as a garnish to complement the dish, much like other small-plate offerings. We’re sorry if this wasn’t clear from the menu and will take this on board for improvement. We’re glad the manager was able to resolve the issue with the delayed main, but we apologise that it required persistence on your part. Your feedback is invaluable as it helps us refine both our service and guest experience.
   

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3. S

   Stephanie

   London

   1 review

   4.0

   1 review

   Dined on 25 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   My 2 friends and I had a good experience here with the exception of the scallops which were very small and slightly overcooked
   

   Olea SocialResponded 7 days ago

   Thank you for your feedback, Stephanie. We're glad you and your friends had a good experience overall. We’re sorry to hear the scallops weren’t up to your expectations. While we can’t control their size as they are delivered fresh daily from our trusted fishmongers, we agree that overcooking is not acceptable. Your comments help us improve, and we’ll make sure to address this with the team. We hope to welcome you back soon for a perfect meal.
   

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4. T

   Tom

   Oxford

   2 reviews

   5.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and friendly staff. Mezze lunch for £15 was the perfect amount of pre-theatre food.
   

   • 

   Olea SocialResponded on 25 November 2024

   Thank you for your lovely review! We're so glad you enjoyed the mezze lunch and our friendly service. Follow us on Instagram @OleaSocial for more updates, specials, and foodie inspiration! 😊
   

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5. B

   Barbara

   New Orleans

   41 reviews

   2.0

   41 reviews

   Dined on 22 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The Hummus and bread as starters were great. Downhill from there. Watery cocktail, could barely pull prawn meat from shell, my husbands tuna was tough - and then the two desserts we ordered we’re unavailable All this in a very lovely setting near theatre.
   

   Olea SocialResponded on 25 November 2024

   Thank you for sharing your feedback. We’re truly sorry your experience didn’t meet expectations after such a promising start. Your comments about the cocktails, prawns, and tuna are being taken seriously, and we’ll address this with our kitchen and bar teams. We also apologise for the disappointment with dessert availability. We’re glad you enjoyed the setting, and we hope you’ll give us another chance to make things right. Please feel free to reach out directly if you’d like to discuss further.
   

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6. S

   Srini

   London

   2 reviews

   1.0

   2 reviews

   Dined on 4 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Portion sizes were minuscule and not worth the money. They need to work on noise levels as well
   

   Olea SocialResponded on 7 November 2024

   Thank you for your feedback, Srini. We’re sorry to hear that the portion sizes didn’t meet your expectations. We always strive to provide value and will look into this. As for the noise, we find it a bit surprising, especially since Mondays aren’t typically as busy. Could you please provide more specifics about the noise you experienced? We’d love to improve the atmosphere for all our guests.
   

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7. o

   oliver

   London

   1 review

   4.0

   1 review

   Dined on 1 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was good, pleasant service, well lit, a relaxed atmosphere. And I can’t help feeling I’ve got a crush on the waitress … which is most uncommon for me ;)
   

   Olea SocialResponded on 6 November 2024

   Hi Oliver, We're thrilled you had a great time with us! We’ll let our lovely waitress know she’s making hearts flutter – it’s not every day we get a review like that! 😄 Looking forward to your next visit, with or without the crush!
   

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8. N

   Nandar

   London

   1 review

   4.0

   1 review

   Dined on 26 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was amazing!!! The place was perfect for group dining. Unfortunately, the service was not professional. The waiter was not in a good mood when we entered. He only stood at the end of the big table and asked for orders and he didn’t hear the rest of us ordering drinks (there was a group table next to us) and got annoyed when we asked him if he can take order for other people he missed out on then later he argued with another waitress in front of us because she forgot to bring small plates for us. It was very awkward and uncomfortable.
   

   Olea SocialResponded on 30 October 2024

   Dear Nandar, Thank you for taking the time to leave your feedback and for choosing to dine with us. We’re thrilled you enjoyed the food and found the atmosphere ideal for group dining – that’s exactly the experience we aim to provide! However, we’re truly sorry to hear about the issues with service on your visit. Your experience with the waiter’s attitude and the lack of attentiveness does not reflect our standards. We’re addressing this internally to ensure every guest feels welcomed and well-cared-for from start to finish. We appreciate your feedback and would love the chance to welcome you back for a more seamless experience. Please don’t hesitate to reach out at berat@oleasocial.co.uk if there’s anything we can do to make your next visit exceptional. Warm regards, Olea Social
   

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9. E

   Erim

   London

   1 review

   4.0

   1 review

   Dined on 26 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great service and good food…the ambience was definitely relaxing and suited our mood perfectly.
   

   Olea SocialResponded on 28 October 2024

   Thank you for your review, Erim! We're glad to hear you enjoyed the great service, good food, and relaxing ambience. 🌟 Don’t forget to sign up for our newsletter for updates and special offers, including a complimentary cocktail on your next visit! We hope to welcome you back soon!
   

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10. B

    Bernie

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on 20 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely restaurant with really helpful staff, nothing was a problem just happy to help. Makes a nice change.
    

    Olea SocialResponded on 23 October 2024

    Hi Bernie, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your visit and found our staff helpful. We always strive to create a welcoming atmosphere, and it’s wonderful to know you felt that during your time with us. We look forward to welcoming you back soon for another lovely experience!
    

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