One O Eight at The Hilcroft Hotel

Review summary

1. A

   Allena

   Newcastle

   4 reviews

   2.0

   4 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   First time I’ve eaten here on a Sunday. It was ok. I eat out a lot and was underwhelmed apart from the apple cinnamon desert we got to go. It was outstanding.
   

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2. H

   Helen

   West Lothian

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food and drinks, didn’t like that you can’t tip on the card machine
   

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3. J

   Jacquelin

   Edinburgh

   2 reviews

   4.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 2
   3. Service 2
   4. Ambience 2

   We were met with friendly staff, didn't take long to be seared and our food order to be taken. We had booked the table as we had another event to ho to. The food arrived in time but the macaroni could have been hotter and it came with side salad which isn't jettisoned on the menu. The cheeseburger came with lettuce, sidesalad and coleslaw which isn't mentioned on the menu either. Then the service went downhill after that as a coach party arrived and the staff couldn't cope. It took them along time to come ask about sweets and they had thought we had already ordered them but no-one had asked as they had run out of menus. Disappointing end to a good meal.
   

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4. C

   Christine

   West Lothian

   3 reviews

   5.0

   3 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ordered a pizza as it was £10 Wednesday but had to pay £13.00 as requested 3 toppings which, to me, meant £10 was just for the base.
   

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5. T

   Tracy

   Qatar

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our first Sunday lunch in Whitburn. Nice amount of potatoes and gravy! We will definitely return.
   

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6. E

   Eric

   West Lothian

   1 review

   4.0

   1 review

   Dined on 2 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Enjoyable evening meal at reasonable cost Service was a bit slow, this may have been due to the private function however Will return
   

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7. L

   Lesley

   Edinburgh

   2 reviews

   2.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Hotel was cold, considering were at the end of October, they should have had the heating on. The battered fish was soggy. Looked liked they used frozen chips. Not great.
   

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8. E

   Elizabeth

   West Lothian

   1 review

   4.0

   1 review

   Dined on 4 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food staff service first class good value for money
   

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9. C

   Carol

   West Lothian

   1 review

   2.0

   1 review

   Dined on 29 September 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   service very slow though each member of staff was very pleasant. i had roast beef and it said on menu with roast potatoes I got mashed potato but the main point was it was not very warm.It was a gift voucher we received, overall quite disappointed.
   

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10. D

    Donna

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on 29 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Waiting staff very friendly and helpful. Food was fab, delicious! Would be nice if they played some background music!
    

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