One Queen Restaurant

Review summary

1. D

   Dave

   Essex

   1 review

   4.0

   1 review

   Dined on 14 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 1

   We chose small dishes and a tapas type food evening, the portions are huge! Total food wasted
   

   One Queen RestaurantResponded on 18 February 2025

   Hi Dave, Thanks for the valuable feedback, although we try to be generous with portions, we take your comments about food waste on board and will make sure to pass this on to the kitchen. Kind regards, Claire
   

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2. J

   Joel

   Melbourne

   1 review

   2.0

   1 review

   Dined on 14 February 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Went here for Valentine’s Day with high expectations after reading a lot of great reviews, with a change of menu which was not anticipated, and very average food, the steak which I asked for rare, was cooked to medium, which included warm broccoli that was crunchy and the chicken burger my partner had tasted very similar to that from the burgers in hello fresh dinner meals. Service was terrible and took over an hour to be served our meals and wasn’t asked if we would like any other drinks. Ps duck fat roasted potatoes from here are terrible
   

   One Queen RestaurantResponded on 18 February 2025

   Hi Joel, Thanks for taking the time to leave us feedback. We're really sorry that your expectations on Valentine's Day were not met and we're also disappointed that we couldn't provide our usual level of service. Any kitchen delays should have been communicated to you, which wasn't the case. We'll make sure to flag that further training for the team is needed so that service is much better on busy nights. And we'll make sure to pass on your comments about the food to our kitchen team. Thanks again for the feedback, we value constructive criticism so that we can improve. Kind regards, Claire
   

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3. S

   Stannie

   Melbourne

   1 review

   2.0

   1 review

   Dined on 14 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Went here for Valentine's day after reading great reviews I was excited to try this place with my partner. The night started off well but we waited well over an hour for our main risotto dish and when we asked the staff where it was we got no updates and no response the staff didn't seem concerned at all further more they then brought us two dishes that we didn't order! And sent them to the wrong table. When we did receive our late risotto dish it was really runny and sloppy. It was a shame because the restaurant looked really nice.
   

   One Queen RestaurantResponded on 18 February 2025

   Hi Stannie, Thank you very much for taking the time to leave us feedback. Although it's hard to hear, it's really valuable for us and will help us to improve. We're really sorry to hear that your experience on Valentine's Day didn't meet your expectations, this definitely isn't the level of service that we aim for. Any sort of a delay should be communicated with guests and we apologise that this wasn't the case. We'll also pass on your comments about the risotto to our kitchen team. We'll make sure to address these issue and hope that we can see you back at One Queen for a more positive experience! Kind regards, Claire
   

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4. K

   Kelsey

   Melbourne

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service, great environment! Strongly recommended!
   

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5. J

   Judy

   Melbourne

   6 reviews

   5.0

   6 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice enjoyed Service was good food was hot and yummmmmy
   

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6. A

   Akwasi Mensah

   Melbourne

   1 review

   4.0

   1 review

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice food and chill environment for date. Prices too are moderate
   

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7. C

   Chris

   Melbourne

   1 review

   5.0

   1 review

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great night out new years with great food service and staff
   

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8. J

   Joanne

   Victoria

   4 reviews

   5.0

   4 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always wonderful food and staff are so friendly, on lovely female staff member remembered us from last NYE dinner. We will be back.
   

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9. L

   Leanne

   Tasmania

   3 reviews

   5.0

   3 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice and casual. Great service and food was lovely
   

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10. F

    Frances

    Melbourne

    1 review

    3.0

    1 review

    Dined on 25 December 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    We booked for Christmas Lunch. The staff and service were excellent - they could not be faulted. Unfortunately the food portions were very small (2 prawns for entre) and of poor quality. All main courses chosen were the size of an entre. The chicken was undercooked. The "turkey" main course portion was tiny and potatoes had to be ordered and paid for separately. 139.00 per head for Christmas Lunch is a good price but we were very hungry afterwards.
    

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