Openaire

Review summary

1. C

   Collin VIP

   New York City2 reviews

   4.0

   Dined on 22 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything from the food to the service were great. It is as the name implies, open air. Therefore, be sure to wear something warm on a cold evening. For a first date, the noise levels were moderate enough to have a conversation, but you might have to lean in at times to hear your date. All said, I would go back. Tip: when you enter the hotel lobby, take a right to the elevators and go up to the second floor.
   

   OpenaireResponded on 22 February 2025

   Thanks for the feedback, Collin! We're thrilled to hear that you enjoyed your experience at Openaire. We're glad our food, service, and open-air atmosphere added to your experience. We appreciate your note about the noise levels and will take it into consideration. We're glad you chose Openaire for your first date and hope to see you again soon! Best, The Management Team
   

   Is this helpful?

2. VT

   VidalT

   Los Angeles2 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Openaire offers a stunning greenhouse ambiance with lush plants and a pool view. We enjoyed the Valentine’s Week / DineLA pre-fixe 3 course menu—the mushroom raviolo was a standout, and the heart-shaped desserts were a lovely touch. The midnight margarita, with its black salt rim & foam topping, was both delicious and photo-worthy. However, service was average, with a few mix-ups like our entrees and drinks being taken to the wrong tables initially. While not ideal for a special occasion, it didn’t ruin the night. The price was fair, and the ambiance made it memorable. A bit more attention to detail would make it perfect!
   

   • 

   OpenaireResponded on 26 February 2025

   Thanks for the feedback, VidalT! We're glad to hear that you enjoyed the Valentine's Day Event at Openaire. It's great to know that you found our pre-fix menu pleasing and our service satisfactory. We appreciate your ratings and your honest comments, and we hope to serve you again soon!
   

   Is this helpful?

3. S

   Shelley

   Chicago6 reviews

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Lovely place! Sadly they served me food that made me ill.
   

   OpenaireResponded on 19 February 2025

   Thanks for the feedback, Shelley. We're glad to hear that you enjoyed your time at Openaire, but we're sorry to hear that the food didn't meet your expectations. We take all feedback seriously and will use your comments to improve our food quality and service. We hope to have the opportunity to serve you again and provide a better experience.
   

   Is this helpful?

4. o

   oscar

   Los Angeles4 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter(s) were amazing, friendly and absolutely took great care of me and my wife. 2nd time here for brunch and can’t wait to come back! There brunch and bottomless mimosas are 10/10.
   

   OpenaireResponded on 19 February 2025

   Thanks for visiting us, Oscar! We're thrilled to hear that you and your wife had a fantastic brunch experience at Openaire. It's always our goal to provide friendly and amazing service, and we're glad we hit the mark for you. We can't wait to welcome you back for another delicious brunch. Thanks for the kind words and high ratings! Best, The Management Team
   

   Is this helpful?

5. S

   Samuel

   Las Vegas1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   drinks didn’t show up until the third course. didn’t get predessert. server was good but everything else was not.
   

   OpenaireResponded on 19 February 2025

   Thanks for the review, Samuel. We're sorry to hear that your experience at Openaire didn't meet your expectations. We understand that waiting for your drinks can be frustrating and we apologize for the delay in your pre-dinner drinks. We're glad that our server was able to assist you despite the issues you encountered. Your feedback is valuable and we will use it to improve our service. We hope you'll give us another chance to provide a better experience.
   

   Is this helpful?

6. J

   Jocelyn

   Los Angeles1 review

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I had the Valentine’s Day prefix menu. Our cocktail order and appetizers alone took a long time. The appetizer was bland. The mushroom ravioli was also very bland. Although it had a sauce the sauce did not add anything to the ravioli. The steak was fine but nothing special. For the price the food quality/flavors did not meet my expectations.
   

   OpenaireResponded on 19 February 2025

   Thanks for the feedback, Jocelyn. We're sorry to hear that your Valentine's Day experience at Openaire didn't meet your expectations. It's disappointing to hear that you found our appetizers bland and the steak and mushroom ravioli lacked flavor. We always strive to provide our guests with high-quality dishes, and your feedback is crucial in helping us improve. We hope to have the opportunity to serve you again and provide a better dining experience.
   

   Is this helpful?

7. V

   Vito

   Orange County5 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinner was excellent. Service was great as well. We will most definitely be back!
   

   Is this helpful?

8. J

   Jing

   Las Vegas2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very tasty and worth it! Specially their dessert is very impressive!
   

   • 

   Is this helpful?

9. L

   Lucille

   New York City1 review

   4.0

   Dined on 1 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Love the vibe and the Dine LA experience was worth it
   

   Is this helpful?

10. a

    adeh

    Los Angeles2 reviews

    5.0

    Dined on 22 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This place never disappoints me great food great quality 👌🏽
    

    Is this helpful?