Oriental Wok - Ft.Mitchell, KY

Review summary

1. D

   Dr. Thomas

   VIP

   Cincinnati

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Sea Bass is very good. Also, they have the best Martini's
   

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2. H

   Helen

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The General Wong chicken w/fried rice was wonderful, as always!! Thanks
   

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3. H

   Harold

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food we ordered was fresh and tasty. Our server was friendly, and the owners checked on us during the meal. They make a big deal about birthdays. We did not have one but there were several celebrations the night we were here.
   

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4. d

   dean

   VIP

   Louisville

   7 reviews

   5.0

   7 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect atmosphere Perfect service Perfect food Will eat there again for sure
   

   Oriental Wok - Ft.Mitchell, KYResponded on 9 December 2024

   Hi Dean, Thank you for your amazing review! We're so glad to hear that you enjoyed the atmosphere, service, and food. It means a lot to us that you're already looking forward to coming back. We can’t wait to welcome you again soon!
   

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5. A

   Allison

   Cincinnati

   1 review

   2.0

   1 review

   Dined on 8 December 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   It took 45 minutes to get our food and we ordered an appetizer that never came. When the food came out we asked about the appetizer and the waiter said let me check on that and returned with us pad to show us his pen ran out of ink so he forgot to put the order in. He asked if we still wanted the appetizer but we declined since our food had arrived. Also had to ask twice for a second drink. I have been here several times and never had this happen. It was busy but not Crazy. For what we paid for dinner I doubt k we will return.
   

   Oriental Wok - Ft.Mitchell, KYResponded on 9 December 2024

   Hi Allison, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the delays you encountered. This is not the level of service we strive to provide, and we sincerely apologize for the oversight with your appetizer and the drinks. We appreciate you bringing this to our attention and will use your feedback to address these issues with our team to ensure it doesn’t happen again. We hope you’ll give us another chance in the future to provide the high-quality service and experience you’ve come to expect from us. Sincerely, The Oriental Wok Team
   

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6. OT

   OpenTable Diner

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome as usual! Delicious food, great atmosphere!!!
   

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7. T

   Trish

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top-notch food and service. The owners and staff made my birthday so special. The food was high quality and delicious. We had such a great time that going here for celebrations will become an annual event.
   

   Oriental Wok - Ft.Mitchell, KYResponded on 9 December 2024

   Hi Tish, Thank you so much for your kind words! We're so happy that we could make your birthday celebration special. It means the world to us that you enjoyed the food and service, and we’re honored to be part of your future celebrations. Thank you again!
   

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8. T

   Tammy

   Cincinnati

   14 reviews

   5.0

   14 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As we have been to Oriental Wok on many occasions, we cannot say enough about this restaurant! The food is always fresh and delicious! The service is always attentive and amazing! Tonight we arrived to celebrate my adult son’s birthday. At the table we enjoyed crab rangoon and potstickers for apps. For supper we had black pepper filet, kung pao chicken, shrimp lo mein and general wongs chicken. All dishes arrived hot, delicious and beautifully presented! We always enjoy a trip to the Oriental Wok where they treat you like family! The food and service are outstanding!
   

   Oriental Wok - Ft.Mitchell, KYResponded on 9 December 2024

   Hi Tammy, Thank you so much for your glowing review! We’re delighted to hear that Oriental Wok has become a special spot for you and your family. It’s an honor to be part of your son’s birthday celebration, and we’re thrilled you enjoyed the dishes and presentation. Treating our guests like family is at the heart of what we do, and your kind words truly mean the world to us. Thank you and we look forward to seeing you soon!
   

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9. W

   William

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 star all the way! Staff attentiveness outstanding
   

   Oriental Wok - Ft.Mitchell, KYResponded on 9 December 2024

   Thank you for the 5-stars, William!
   

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10. C

    Crissy

    Cincinnati

    1 review

    5.0

    1 review

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a wonderful experience The service is always amazing
    

    Oriental Wok - Ft.Mitchell, KYResponded on 9 December 2024

    Thank you so much, Crissy. That's wonderful to hear!
    

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