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Outback Steakhouse - Pacific Fair, Broadbeach, AU-QLD

Outback Steakhouse - Pacific Fair

4.2
4.2
1020 Reviews
$A40 and under
American

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2 people
23:30
Booked 24 times today
  • Good for special occasions
  • Good for groups
  • Lively
We are a contemporary, casual dining steakhouse restaurant beloved worldwide. Currently with 6 restaurants in NSW and 2 in Queensland. We pride ourselves on serving up variety; our unbeatable steak cuts are complemented by delicious choices of chicken, ribs, seafood, and pasta at a price for everyone.
Our strategy? We’re the leader of the pack by emphasizing consistently high quality delicious food delivering a warm, welcoming environment.

Bloomin’ Brands, Inc. is based in Tampa, FL, founded in 1988 by those who love hospitality, sharing, quality, being courageous and having fun. We’re a company of restaurants that owns and operates Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse & Wine Bar and Outback Steakhouse International. Outback Steakhouse Australia is a Sydney owned and based franchise entity of Outback Steakhouse International operating since 2001 after opening our very first restaurant in Parklea, Sydney.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $A40 and under
  • Cuisines
    American, Steakhouse, Barbecue
  • Hours of Operation
    Mon–Thu, Sun 12:00 pm–9:00 pm Fri, Sat 12:00 pm–10:00 pm
  • Phone number
    (07) 5570 6777
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Please contact us.
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What 1,020 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.3Food
  • 4.1Service
  • 4.2Ambience
  • 4Value

NoiseEnergetic

Diners' Choice Awards

  • Gold Coast

    Most Booked

  • Central Gold Coast

    Child-friendly

  • Central Gold Coast

    Most Booked

Review summary

AI-generated from verified diner reviews
Outback Steakhouse - Pacific Fair offers a cozy atmosphere with consistently delicious steaks and friendly service. "Great food, great service" and "juicy steaks" are frequent highlights. The menu provides diverse options, including standout items like the Cheeseburger Spring Rolls and $10 Margaritas. Some guests note occasional service delays, but overall, it's a "family-friendly" dining spot with "attentive staff" and "generous portions."

1,020 Reviews
  1. Sarah

    Gold Coast

    6 reviews

    1.0

    6 reviews

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    As previous regulars of the Pacific Fair location, we were deeply disappointed with our experience today. From the moment we were seated, the service was appalling. After waiting 15 mins with no assistance, I had to get up to find someone to take our order. The staff member, Ibrahim, showed no interest in serving us, was rude, and didn’t smile once. We had to ask for complimentary bread, which took over 30 minutes to arrive—despite following up twice and kept being told it was still in the oven, as my mother, a diabetic, was feeling unwell. It eventually came after our starters were already served. We requested colouring pencils and pages for our two children but were met with annoyance. Ibrahim claimed the printer was uncooperative, never updated us, and I had to find another staff member, who reluctantly handed me a single page to be shared between my kids. Throughout the meal, no one checked on our table of eight. I had to repeatedly get up to request drink refills and assistance, despite the restaurant being quiet with staff standing around. The final frustration came when paying. The girl at the desk was rude and dismissive about the VIP card, rolling her eyes and raising her voice when I asked why it was still on the app if no longer accepted. When I asked for a manager, she made it clear she was annoyed by my request and rolled her eyes in full view when telling Taylor I had requested to speak to her. We spent over $400 for what was meant to be a relaxing family dinner for our son’s second birthday and left feeling appalled. I would have received better service at Maccas. The only positive was Byron, a server who was attentive, professional, and genuinely cared about our experience. Byron should be training others to show them what exceptional customer service actually is, he wasn’t even our server. This location urgently needs better management and improved customer service standards to match what we’ve come to expect from Outback over the past 15 years.

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  2. Andrew

    Gold Coast

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service and food was excellent and our server Ibrahim was very attentive and helpful. The Manger also came round to check on us and when we told her we were missing a side she got us three to fix the problem. I have no hesitation on giving the 5 star rating, we were treated like Kings and Queens throughout our dining experience.

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  3. Chris

    Gold Coast

    9 reviews

    3.0

    9 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4
    Regulars at this venue, about once a month. Food is always good and staff are friendly but last visit it appeared that there weren’t staff or there was a disconnect between back of house and front of house. Dessert turned up melted, had to reorder drinks twice, 20 minutes to pay. Wasn’t overly busy.

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  4. Marilyn

    Gold Coast

    1 review

    2.0

    1 review

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 4
    Not the best experience for a group dinner. We were constantly chasing the staff for drinks and to take our food order . Delivery of drinks was ridiculously slow. Surely if you know you're going to be busy get more staff !

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  5. Sharna

    Gold Coast

    2 reviews

    5.0

    2 reviews

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Staff were all lovely, food was great, the noise level was perfect, we could all have a great conversation without having to raise our voices and it was still quite busy there.

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  6. Tahlya

    Gold Coast

    1 review

    5.0

    1 review

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great staff and awesome food. Left feeling very full

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  7. OpenTable Diner

    Gold Coast

    1 review

    2.0

    1 review

    Dined on 12 December 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 3
    The service experienced here was absolutely terrible! The staff did not communicate much with us at the table, didn’t check to see how our meals were going and forgot to charge my mates phone at the bar. They forgot to clear our food and drinks and didn’t even offer us. They were lacking in the speed of service. Tables were sticky as, menu got stuck and ripped to pieces. Frozen margaritas weren’t even frozen!! I understand that they were short staffed however they still need to live up to expectations. Below average. Couldn’t fault the food here it was fantastic!

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  8. garry

    VIP

    Gold Coast

    17 reviews

    3.0

    17 reviews

    Dined on 7 December 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3
    Going great until virtuley told to leave 55 min. after arriving on time for booking. Did not even get chance to order desert.Do not expect any better service than any body else but have been most concistent customer since it opened and staff have all been great. If this happened to a 1st timer could not imagine ever returning. I still hope to ????

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  9. Ree

    New South Wales

    2 reviews

    1.0

    2 reviews

    Dined on 4 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was nowhere near the quality previously eaten. We had travelled from Newcastle NSW. Service was atrocious, half the meal was inedible. We will not be returning.

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  10. Zoe

    Gold Coast

    2 reviews

    2.0

    2 reviews

    Dined on 1 December 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Service was very very slow drinks came after food had started arriving at the table, some food came for some members and then the others had a further 20 minutes wait. Others were finished whilst some hadn’t begun

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FAQs

Outback Steakhouse - Pacific Fair offers takeout which you can order by calling the restaurant at (07) 5570 6777.

Outback Steakhouse - Pacific Fair is rated 4.2 stars by 1020 OpenTable diners.

Outback Steakhouse - Pacific Fair does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
23:30
Booked 24 times today

Order delivery or takeout

Google Map for Outback Steakhouse - Pacific Fair

2-30 Hooker Blvd, Pacific Fair Shopping Centre, Broadbeach, AU-QLD 4218

Additional information

  • Area
    Broadbeach
  • Hours of Operation
    Mon–Thu, Sun 12:00 pm–9:00 pm Fri, Sat 12:00 pm–10:00 pm
  • Price
    $A40 and under
  • Cuisines
    American, Steakhouse, Barbecue
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Gluten-free Options, Patio/Outdoor Dining
Gift card

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