Outpost

Review summary

1. K

   Kenneth

   Chicago2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best short rib tacos I’ve ever had. Great food, great service
   

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2. CD

   CraigD

   Austin4 reviews

   1.0

   Dined on 17 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We let the hostess know about my 15 month old daughter’s peanut and tree nut allergies when we arrived. It wasn’t until our food was about to come out that our waiter let us know that the burrata, which three people at our table had ordered, contained both peanuts and pine nuts. When we asked if they could just bring out the burrata without the pesto, they said no. When told him to to bring it out then, he said it was already ordered. We had to get firm with him and tell him that my daughter would need an epi pen if she came in contact with it. He took replacement orders and huffed while he was walked away. Never apologized for the mistake, and was short with us for the rest of the meal.
   

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3. J

   Jeff

   London2 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here for breakfast one morning. A very calm and relaxed atmosphere Great food. Amazing service.
   

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4. L

   Luckylru VIP

   Chicago8 reviews

   4.0

   Dined on 12 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Was expecting the food to be better but overall it was pretty good.
   

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5. OT

   OpenTable Diner

   New York City2 reviews

   5.0

   Dined on 11 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. Food was fresh and fantastic, the craft cocktails were small and overpriced.
   

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6. H

   Hahmad VIP

   New York City2 reviews

   1.0

   Dined on 10 March 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Lied about store hours. Didn’t even eat there. Update your hours please
   

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7. M

   Mario

   Oaxaca1 review

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. Service was attentive and fun, highly recommend The Outpost!
   

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8. OT

   OpenTable Diner VIP

   Greater Boston6 reviews

   3.0

   Dined on 3 March 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   I have had much better experiences here. Don’t order the carbonara with steak- steak was awful. Carbonara was bland. Catch of the day-overcooked. You are better than this. Just loved this place the last couple of years, too bad.
   

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9. LC

   LauraC VIP

   Denver5 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Super fresh food with great flavors. Had the burrata and sourdough to start and the shrimp entree. Margaritas were unique and delicious. Everyone at our table recommends. Rooftop terrace to boot.
   

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10. C

    Chloe

    London1 review

    1.0

    Dined on 22 February 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    We returned to The Outpost after a wonderful experience with our waiter, Julio, at the end of January 2025, looking forward to sharing a meal with visiting family. Unfortunately, upon arrival, there was a mix-up with our reservation, which had been made weeks in advance. Despite requesting seating upstairs (where we had previously dined with Julio), we were seated downstairs by the entrance. After ordering wine and soft drinks for our children, the drinks took longer than expected to arrive and were brought out separately. The service issues continued when our waiter struggled to hear our orders clearly. We ordered both starters and mains at the same time, but we asked for the starters to arrive first, as is standard. Unfortunately, our children's meals arrived alongside the starters, and one of the pasta dishes came with the sauce in a separate bowl, while the starters weren’t served correctly. Several other aspects of the meal were incorrect or arrived at the wrong time. We made multiple requests to speak with a manager, but after a 20-minute wait, we still hadn't had the chance to address the issues. Thankfully, Julio stepped in, demonstrating incredible understanding and attentiveness, which allowed us to salvage the rest of our meal and enjoy the evening. While the food was enjoyable for the most part, the service and overall experience fell short of expectations, especially considering the price. The staff at the front seemed indifferent to our needs and didn’t seem concerned when we requested managerial assistance. Had it not been for Julio’s exceptional service, we likely would have left in frustration, as it seemed no one else noticed or cared that we were experiencing problems. It’s a real shame because, with great food and excellent service from Julio, our evening could have been much better, especially with family visiting. Hopefully, this review can help the restaurant improve its service in the future.
    

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