Palace Café

Review summary

1. OT

   OpenTable Diner

   Las Vegas3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. Ann was an excellent sever. Great food.
   

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2. OT

   OpenTable Diner

   West Palm Beach10 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Jorge, saved the evening to celebrate in New Orleans, my wife’s birthday on our last night after a week. It was obvious our waiter was either overwhelmed, didn’t care, or didn’t think we were with his time. I was prepared to reach out to ownership through a mutual friend it was that obnoxiously bad as far as service. Jorge came by to check on us and we politely explained the events that meals arrived on the heals of appetizers without second course of soups even arriving. The 30 minutes plus of not being checked on or dinner service not being removed. Jorge apologized for the situation took full control. Made sure that the last third of our experience was over the top. Again, Jorge saved the night. Unfortunately for our waiter I typically tip 35%-40% as I know these people get shorted for their efforts. The lack of effort resulted in an industry standard tip of 20%. Because of Jorge and the waiter did take and bring our drink order. Jorge demonstrated excellent customer service.
   

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3. OT

   OpenTable Diner

   Mississippi1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always love dining here. Food is great but I wish there were a few more choices of Entrees.
   

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4. L

   Laura

   Cleveland3 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best restaurants we have been to in NOLA! Amazing food and service! Highly recommend.
   

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5. R

   Rod

   Tallahassee11 reviews

   2.0

   Dined on 3 March 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Well it was disappointing..cold food and stretched service was the experience..but a nice Manager went a long way..
   

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6. DL

   DwightL

   New Orleans15 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent lunch. The oyster appetizer was to die for. Our server Bruce did an outstanding job as well. Always enjoy The Palace Cafe
   

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7. OT

   OpenTable Diner

   New Orleans3 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an excellent lunch we had today during MardiGras. Our entres were delicious! Service, as always, was excellent! The Palace Cafe is a true NOLA Gem!
   

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8. N

   Norman

   New Orleans9 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The crabmeat cheesecake was the perfect way to start our dining experience!! Entrees were appropriate temperature, portion size and delicious!! After brunch, we spent time upstairs for afternoon cocktails and dessert. Beautiful Old Fashions with White Chocolate Bread Pudding.
   

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9. p

   patricia VIP

   New Orleans29 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic! Love the second floor. The crabmeat cheese cake it to die for. It’s so rich and it rests on a rich brown sauce. Add a salads and it’s a perfect lunch. The service was friendly and the staff attentive.
   

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10. L

    Leo

    Chicago5 reviews

    4.0

    Dined on 1 March 2025

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 5

    The burger had garlic butter on it . I asked for a plain non dressed burger . Should have been simple .
    

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