Palm & Ivy

Review summary

1. K

   Kathy

   VIP

   Orlando

   30 reviews

   4.0

   30 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   First time under new management. Bright and fresh decor. When we left all of the tables were filled so the noise level was high. Had the smoked fish dip which was excellent. Had burger sliders which were well done due to the size so it was just ok. Squash soup was hearty and tasty. Friends enjoyed hand held short rib melts and all had leftovers. Shared a comp dessert for birthday which was just ok. Cookie crust was so hard to eat. A bit on the pricey side overall. It was just average.
   

   Palm & IvyResponded 2 days ago

   Thank you for sharing your detailed feedback with us. We're thrilled to hear you enjoyed the smoked fish dip and the fresh new decor. We also appreciate your thoughts on the sliders, dessert, and overall experience—your input helps us improve and provide the best dining experience possible. We hope you'll consider visiting us again, and if there's anything specific you'd like us to address, please don't hesitate to let us know. Thank you for giving us a try under new management! 🌟
   

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2. X

   Xavier

   Treasure Coast

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service, food was excellent with hefty portions. Good value. Very nice atmosphere. Second time going in a week!
   

   Palm & IvyResponded 2 days ago

   Thank you for your wonderful review! We're thrilled to hear you enjoyed the service, food, and atmosphere—twice in one week is the best compliment we could ask for! We can’t wait to welcome you back again soon. 😊
   

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3. A

   Anne

   VIP

   New York City

   7 reviews

   3.0

   7 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were meeting friends. The hostess did not seem to know what she was doing. She sent us to the bar to search for our friends (they were not there), she sat us and then we see our friends seated in another room. We had to wait for a long time for our server to come over the first time. We had to ask for our drinks several times once ordered. The food was good and fresh. The decor on the terrace was minimal and definitely needs more. At the end, it all worked out, however the service needs a lot of improvement. This restaurant gives the impression to have opened yesterday and be run by college students (who did not graduate from the Culinary School nor a Hotel Management school) but one feels it has potential to become a good restaurant.
   

   Palm & IvyResponded 2 days ago

   Thank you for sharing your honest feedback. We're glad to hear you enjoyed the food and appreciate your recognition of the potential our restaurant has. We sincerely apologize for the missteps in service and the confusion during your visit—this is not the experience we strive to provide. Your comments about the terrace decor and overall service are very helpful, and we will be addressing these areas to ensure a more polished and enjoyable experience moving forward. Thank you for your patience, and for giving us a chance to grow and improve. We hope you’ll visit us again in the future so we can provide the exceptional experience you deserve.
   

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4. S

   Scott

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, service was great as well. Shrimp scampi must
   

   Palm & IvyResponded 2 days ago

   Thank you so much for the 5 stars! 🌟 Your support means the world to us. We’d love to see you again soon—why not close out your week with our delicious Sunday brunch from 11 AM to 3 PM? It’s the perfect way to end the week on a high note! 😊
   

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5. M

   Marilynn

   Treasure Coast

   21 reviews

   4.0

   21 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Love Happy Hour! But I couldn’t afford prime time
   

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6. C

   Christine

   Alabama

   2 reviews

   5.0

   2 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was great as was the service. The bar area is a bit noisier than expected likely due to the openness of the room. Would maybe be a bit less noisy in the dining area. Overall the experience was great and I would go back.
   

   Palm & IvyResponded 2 days ago

   Thank you so much for your kind words! We're delighted to hear you enjoyed the food, service, and overall experience. We appreciate your feedback about the noise in the bar area and will continue working on ways to enhance the atmosphere. We look forward to welcoming you back soon—perhaps next time in the dining area for a quieter experience. 😊
   

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7. R

   Rita

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on 6 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   This is the second time we’ve been here since they changed ownership. The first time the food was great, the drinks were inconsistent. We had to send one of the second round back. The second time the calamari appetizer wasn’t as good and 2 of the main dishes weren’t good. We are not picky people and we ate it. Probably won’t be back for awhile.
   

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8. W

   Walt

   Treasure Coast

   9 reviews

   5.0

   9 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another excellent night at Palm and Ivy. Drinks and food are always “spot on”!
   

   Palm & IvyResponded on 2 December 2024

   Thank you so much for your kind words! We're delighted to hear you had another fantastic evening at Palm & Ivy. We love knowing that our drinks and food hit the mark every time! Looking forward to welcoming you back again soon!
   

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9. L

   Leslie

   West Palm Beach

   11 reviews

   5.0

   11 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Four out of five enjoyed their meals. Appetizers were very good. Service was very good - felt a little rushed but thats better then the alternative. This is our 5th time dining here and overall it is a very nice addition to Hobe Sound. A bit pricey but where isn’t?
   

   Palm & IvyResponded on 2 December 2024

   Thank you so much for sharing your thoughts with us! We’re thrilled to hear that most of your party enjoyed their meals and that our appetizers and service met your expectations. We appreciate your continued visits—five times is an honor, and we're grateful to be a part of your Hobe Sound dining experiences. We always aim to make every visit exceptional, and your feedback helps us do just that. Hope to see you again soon!
   

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10. m

    matthew

    Cleveland

    7 reviews

    4.0

    7 reviews

    Dined on 25 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    food was good 2 apps four different entrees all very good waiter Nick was great nice looking well-spaced tables. 2 things wine list kinda pricey & they do that 18% tip add on i really hate that. i tip 25 -30% because i was a waiter but when a restaurant adds a tip on i only tip 20% because i feel there calling me an uneducated diner it will keep me out of a place. Why should owners expect their patrons to pay their staff
    

    Palm & IvyResponded on 25 November 2024

    Thank you for taking the time to share your feedback, and we're pleased to hear you enjoyed the food and Nick's service! We understand your thoughts on the automatic 18% service charge. We add this gratuity to ensure our entire team, including those behind the scenes who contribute to your experience, is well-supported. This helps us create a consistent standard of care and reward our staff appropriately for their hard work and dedication. We truly appreciate your honest perspective and hope to have the opportunity to serve you again in the future. Your input helps us as we continually work to improve our guest experience. Thank you again for your visit.
    

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