Palm & Ivy

Palm & Ivy reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. d

   deborah

   Treasure Coast4 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We have frequently sought out P&I for our dining out experiences. I have to say that tonight was disappointing. This won't prevent us from trying it again, but...it certainty did put a negative light to the establishment.
   

   Palm & IvyResponded 5 days ago

   Thank you for your honest feedback and for being a loyal guest at Palm & Ivy. We’re truly sorry that your experience didn’t meet expectations this time. That’s not the impression we want to leave, and we’d love the chance to make it right. We appreciate you giving us another try, and we hope your next visit will be the five-star experience you deserve. If there’s anything specific we can do to improve, please feel free to share—we’re always looking to do better! Looking forward to welcoming you back soon. 💛✨
   

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2. MO

   MOKitty VIP

   Philadelphia35 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Service was slow and although we ordered drinks and appetizers we waited very long to order dinner. Confusion over whether they had the fresh catch left. Ultimately 3 of the 6 ordered the black grouper which was $20 more than the halibut on the menu. $60 seems rather ridiculous for the fresh catch. Would have appreciated knowing that in advance. Steak Frites was ok.
   

   Palm & IvyResponded 5 days ago

   Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t up to expectations, especially regarding the wait time and pricing transparency. We completely understand how frustrating that can be and appreciate you bringing it to our attention. We’ll be sure to review this with our team to improve communication and ensure a smoother dining experience in the future. Your insights help us get better, and we truly hope you’ll give us another chance to provide the exceptional service and food we strive for. We appreciate your support and hope to welcome you back soon. 💛✨
   

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3. JK

   JoanneK VIP

   Greater Boston20 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The menu is very diverse and there is something for everyone. The food was excellent. All the server staff were great.
   

   Palm & IvyResponded 5 days ago

   Thank you for the 5-star review! ⭐️ We're so glad you had a great experience at Palm & Ivy. We can't wait to welcome you back again soon! 😊✨
   

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4. D

   Don

   Charleston10 reviews

   4.0

   Dined on 7 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We have dined there several times and the service has always been great. The food has been very good but not great. Each time there seems to be something wrong. Last week my short rib was room temperature and a bit dry. (Some pan jus would have helped)My friends French fries were not hot. They had run out of Sancere. Again, not a big deal but taken together not the mark of a good restaurant. Then there is the atmosphere. Every area is brightly lit, I guess they like it that way, I find it off putting. A few embellishments on the patio would be a nice addition.
   

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5. A

   Abra VIP

   Chicago3 reviews

   3.0

   Dined on 7 March 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Palm & Ivy has great potential but the service is slow and our food arrived cold. The staff was wonderful about reheating our soup and entres but still a mystery why this happened as the restaurant was not crowded. We'll give it another chance. Great wine selection, gracious staff and cozy yet still sophisticated atmosphere,
   

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6. B

   Barbara West

   Cleveland6 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a lovely restaurant with VERY good food and an upscale ambiance. We ate on the patio and it was delightful. They've decorated it so that you feel like you're in a garden, even thought you're next to a parking lot. Their Happy Hour has a lot of very reasonably priced options, including fine wines and a large selection of appetizers.
   

   Palm & IvyResponded 5 days ago

   Thank you for the wonderful review! 🌿✨ We're so glad you enjoyed the ambiance and had a delightful experience on the patio. It’s great to hear you loved the food and Happy Hour selections! We look forward to welcoming you back for another great visit soon. Cheers! 🥂😊
   

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7. C

   Cheryl

   Nashville2 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the Parmesan grouper and was excellent . My husband had steak frites and he was very happy . Service was excellent. We ate in main dining room was a bit noisy for us , so next time will sit on patio area .
   

   Palm & IvyResponded 5 days ago

   Thank you for the great review! 😊 We're so happy you enjoyed the Parmesan Grouper and Steak Frites—great choices! 🍽️ It’s wonderful to hear the service was excellent. Next time, the patio will be ready for a more relaxed experience. We can’t wait to have you back! 🌿✨
   

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8. j

   john VIP

   Chicago43 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   very nice. good food and service. enjoyed. not conversation friendly. drinks are decent but a little on the high side
   

   Palm & IvyResponded on 3 March 2025

   Thank you for dining with us and for your feedback! We're glad to hear you enjoyed the food and service. We understand that a great dining experience includes a comfortable atmosphere for conversation, and we appreciate your input. We also take note of your thoughts on our drinks and will keep that in mind as we continue to refine our offerings. We hope to welcome you back again soon!
   

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9. AG

   AllendysG

   Tampa4 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. This is our new favorite restaurant. The food is always delicious and the service is great!
   

   Palm & IvyResponded 5 days ago

   Thank you for the amazing review! 😊 We're thrilled to be your new favorite restaurant! 🍽️✨ It means so much to hear that you love the food and service. Can’t wait to see you again soon! 💛
   

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10. J

    Jeanine VIP

    Orlando7 reviews

    5.0

    Dined on 1 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a very lovely dining experience, started out with a beautiful bourbon cocktail with a rose ice cube then we shared the sliders for an appetizer. They were absolutely delicious with the bacon jam. I had the Burrata fig salad and the short rib sandwich, and they were both absolutely delicious. My son had the short rib dinner, and it was lovely as well. He said the broccolini and the sweet potato mash were outstanding. Our server James was wonderful and very attentive. We will definitely be back. We love the menu lots of great choices! 
    

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    Palm & IvyResponded on 3 March 2025

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a lovely dining experience and enjoyed everything from the bourbon cocktail with the rose ice cube to the sliders, salads, and short rib dishes. It’s great to know that the broccolini and sweet potato mash were a hit too! We'll be sure to pass along your kind words to James—he’ll be happy to hear he made your visit extra special. We can’t wait to welcome you back again soon to explore more of the menu! Best, Lauren Windle Palm & Ivy Team
    

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