Palm House

Review summary

1. A

   Alexandra

   Toronto

   1 review

   3.0

   1 review

   Dined on 3 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Good the food was tasty but not exceptional. Service was friendly and fast. I would go here for the great atmosphere.
   

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2. A

   Avery

   Central Coast

   1 review

   3.0

   1 review

   Dined on 3 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The QR code system at the table makes it very hard to communicate with the staff. My order never showed up and there were not many workers around to flag down. I didn’t end up getting my food until everyone at my table had already finished their meals. Also the ordering system had no way of writing a comment. For example I wanted an Arnold Palmer but there was only a button for iced tea and one for lemonade. I couldn’t write special modifications to get the drink I wanted
   

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3. J

   Johanna

   Tahoe

   13 reviews

   vip
   2.0

   13 reviews

   Dined on 20 October 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I fell for the Instagram buzz. That's on me. The food was good, but not remarkable. The space was nicely decorated and in a good location. The thing that bugged me was the lack of service, which I guess is a thing now. There is basically no service. We had to ask for water and then add on coffee because you have to scan the barcode for the menu. It's impersonal. The thing I really disliked was that you have to pay for everything before you get your food. That's not right. And why would you need to tip anyone? They don't do anything in addition to what they are already getting paid for so...??? The young lady who seated us was pleasant and offered to help with anything, which we appreciated. But, a different young lady brought me coffee and then acted like she was doing me a favor after I asked for cream. An "ok" experience but not what I had hoped.
   

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4. M

   Mary

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 13 October 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   WiFi was an issue cuz there were a million people on so ordering was difficult! Food delicious !
   

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5. D

   Doug

   San Francisco

   1 review

   vip
   1.0

   1 review

   Dined on 6 October 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   There were rats and the employees refused to help with anything
   

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6. M

   Michelle

   San Francisco

   62 reviews

   vip
   3.0

   62 reviews

   Dined on 21 September 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Hate that you order with your phone and pay that way too. Limited table service. Staff were friendly but felt more like self service vs. a dining experience. Food was good but I won’t go back.
   

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7. A

   Amy

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 1 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved Palm House! They had some nice live music playing in the front! We happen to not mind loud good music. But if you happen to be more sensitive to noise, request a seat in the back of restaurant!
   

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8. C

   Cyn78

   New York City

   39 reviews

   vip
   5.0

   39 reviews

   Dined on 23 August 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I’ve been to Palm House many times but this was my first time going for happy hour. We ordered several of their skinny passion fruit margarita drinks at $7 each, my friend also got an old fashioned $13 and an IPA $9. Food wise we got the coconut popcorn shrimp $9 which was DELICIOUS especially their coconut ranch sauce for an extra fee. We also got tuna poke taquitos $10 which are a MUST have, chips and dip $8 with a delicious caramelized onion dip and the naughty fries $8.5 which were beyond delicious especially the pineapple onion jam was everything. We’ll definitely go back!
   

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9. DK

   DeeK

   San Francisco

   25 reviews

   vip
   3.0

   25 reviews

   Dined on 27 July 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Nice staff. Food was mediocre. Chicken in sando was chewy. Fun vibe.
   

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10. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 18 July 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I made a reservation on open table with a confirmation email sent to me then when I got to the restaurant they said they didn't get the reservation. The could not accommodate us. We tried to go the night before their website says they are open until 11. It was 9 they said oh we're closing and the kitchen is already closed.
    

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