Paloma Venice

Review summary

1. A

   Andrew

   Denver1 review

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service, very cool place, pictures don’t do it justice. Business meeting and they all loved it, drinks pricey and a bit loud but overall totally recommend.
   

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2. S

   Sarah VIP

   New York City16 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great aesthetic. Food is overpriced for the quality / portions.
   

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3. M

   Melanie VIP

   Orange County13 reviews

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   The restaurant is lovely and has a nice ambiance but it fell short from there. We were there celebrating my daughters 16th bday which I added to our reservation notes. We were initially taken to a terrible, cold and draft table that was too large for 3 people. We asked to move and without an issue was moved to a warmer more appropriate table for 3. We ordered hummus and pita - not much bread for the amount of pita so asked for more bread, it was a charge. The hummus was fine but the meatballs were great, recommend them. We ordered the skirt steak which was undercooked to the preference provided. We orders two pasta dishes, one boulinase was great but the penne came out as a watery mess - it was awful to look at, and tasted as poor. Not sure what happened but I think the pasta maybe not properly strained. She asked to replace it with something with vodka sauce and that came out as something that seemed cheese sauce driven. I also assumed that for a bday there would have been some fanfare with a candle or a little dessert but nada. Obviously never guaranteed but disappointing that her birthday wasn’t acknowledged. The worst part was the my older daughter suggested a lovely Italian restaurant and I was dead set on trying Paloma and the whole thing was underwhelming.
   

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4. K

   Kyle

   Greater Boston4 reviews

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The vibe was there but the food was ok… pricey menu for little portions. But all in all not a bad spot for brunch and drinks with friends
   

   Paloma VeniceResponded on 20 February 2025

   Hi Kyle, We appreciate your feedback and are glad you enjoyed the vibe. We strive to provide high-quality dishes and a great experience, but we’re sorry if the portions and pricing didn’t meet your expectations. We’ll take your comments into consideration as continue to grow and improve. Thank you very much for your review, and we hope to serve you again, Kyle!
   

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5. O

   Ovi

   Los Angeles1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! Me and my wife were there last night, had a great time. The dips were awesome , the fish was out of this world, portions were great. SERVICE was kind, friendly and informative , the manager even came out to see that everything is good, we actually had a nice conversation with him as well. On top of that, the alcoholic beverages were out of this world . Definitely coming back to try other things on the menu.
   

   Paloma VeniceResponded on 20 February 2025

   Hi Ovi, Wow, that’s quite the glowing review! We’re thrilled to hear you and your wife had such a fantastic experience, from the food to the service and even the drinks. We take pride in the standards of service we uphold and are so appreciative for your words. We’d love to have you back—hopefully, your next visit lives up to this one, Ovi!
   

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6. B

   Brandon

   Unspecified1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great Service , Great Food & Great ambience. Enjoyed it very well! Will gladly come back to Paloma restaurant!
   

   • 

   Paloma VeniceResponded on 20 February 2025

   Hi Brandon, We're stoked that we were able to hit all the marks during your visit! Your positive words mean the world to us. It was truly a pleasure to serve you and we hope we get another chance to do so soon!
   

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7. M

   Marcella

   Los Angeles11 reviews

   4.0

   Dined on 1 February 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Best thing about Paloma is the ambiance. Beautiful setting, great vibe. Food expensive and good, not great. Servers seemed confused. Very noisy. Might try it again for brunch.
   

   Paloma VeniceResponded on 20 February 2025

   Hi Marcella, Thank you for your honest feedback. We’re so glad you enjoyed the ambiance at Paloma, but we’re truly sorry to hear that your experience with the food and service didn’t quite meet expectations. We appreciate your patience and will certainly look into improving our team’s coordination to ensure a smoother dining experience. We’d love the chance to welcome you back for brunch and hope to provide a visit that exceeds your expectations. Please don’t hesitate to reach out if there’s anything we can do to make your next experience even better!
   

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8. C

   Claudia VIP

   New York City3 reviews

   4.0

   Dined on 26 January 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 3

   The food is just okay—nothing exceptionally good or stands out. The ceviche was not fresh.
   

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9. M

   Monica

   Los Angeles2 reviews

   4.0

   Dined on 18 January 2025

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 4

   Service was slow. My order got messed up and the food was not that good for the price paid. Vibe was nice kinda of loud.
   

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10. N

    Nahid

    Los Angeles2 reviews

    5.0

    Dined on 5 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious and very well presented, The service was great, they were late with our drink and the manager compensated us. Overall I really enjoyed and recommend it to everyone, I had brunch there and it was perfect 👍👍💕
    

    Paloma VeniceResponded on 6 January 2025

    Thank you for your thoughtful review, Nahid! We're delighted you enjoyed the delicious food, beautiful presentation, and overall experience. We apologize again for the delay with your drink but are happy the manager could make it right. It’s wonderful to know your brunch was perfect, and we truly appreciate your recommendation. We look forward to welcoming you back soon!
    

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