Pappas - New York

Review summary

1. z

   zhane

   New York City

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   I recently celebrated my birthday here and the service was terrible. My group was predominantly african American. We had reservations for 11:15 pm and was not seated until 12 AM. Our food was served cold, and dishes were not passed out to the proper guest. We also did not receive any form of entertainment. When we requested sparklers we were denied, and had to beg for just two. Despite seeing the table next to us, which consisted of white guests, receive theirs. The staff did not check on us throughout the night. Overall experience was horrible.
   

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2. A

   Anessa

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Pappas immediately got a star because I was running 45 mins late but my friend got there on time and so Pappas decided to seat her so she can pre game until I got there - thank you because that place IS CROWDED ! The wait, the people that walk in …. Its CRAZY . The food was DELICIOUS. The fish was flaky, tasty . I would totally go back
   

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3. S

   Shannon

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   It’s was a nice experience. The service wasn’t the best but I think it was because it was a busy Saturday night.
   

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4. G

   Gianna

   New York City

   1 review

   2.0

   1 review

   Dined on 1 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The waiter forgot orders we were in the back honestly forgotten about. took so long for a shot or even the check. my lobster was so chewing….
   

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5. E

   Emily

   New York City

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing we went for a friends birthday and she loved it !!! Overall a great time, wonderful staff, the music was always on point, belly dancer was beautiful, the food was impeccable we all had ordered something different and it was all delicious. We will definitely be coming back for another occasion.
   

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   Pappas - New YorkResponded on 3 December 2024

   We’re happy to hear that you had an amazing time celebrating your friend’s birthday with us, Emily! We’re so glad the food, atmosphere, and entertainment were all to your liking as well. We can’t wait to host you again for your next special occasion here at Pappas!
   

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6. n

   nick

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff and manager was great. Great DJ, ambiance; and service. Thank you!
   

   Pappas - New YorkResponded on 3 December 2024

   Thanks for the review, Nick! Here at Pappas, we always strive to provide our guests with a great dining experience and we’re extremely happy to know we hit the mark for you. Looking forward to welcoming you back again soon!
   

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7. A

   Allen

   New York City

   6 reviews

   4.0

   6 reviews

   Dined on 23 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food, very lively, drinks hit. Staff was attentive and lamb was fire
   

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8. A

   Ann Marie

   VIP

   New York City

   43 reviews

   5.0

   43 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pappas was so fun! I do wish we went on a Friday when there are dancers, but the music was fun and we loved the playlist. The atmosphere, food and service were all excellent and we can't wait to go back!
   

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   Pappas - New YorkResponded on 26 November 2024

   Thank you for your review, Ann! We’re thrilled you had a fun time here at Pappas. It’s great to hear you loved the food, service, and music as well. We look forward to having you back soon—hopefully with our live entertainment next time!
   

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9. S

   Steve

   VIP

   Los Angeles

   17 reviews

   5.0

   17 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect and exceeded our expectations.
   

   Pappas - New YorkResponded on 26 November 2024

   Thanks for the review, Steve! It’s great to know we could exceed your expectations. We can’t wait to have you back for another wonderful experience here at Pappas.
   

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10. G

    Gab

    VIP

    New York City

    1 review

    1.0

    1 review

    Dined on 16 November 2024

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 1

    If I could give half a star, I would. It is absolutely absurd to charge somebody New York City high-end restaurant prices when you’re putting tablecloths over a plastic folding table. We were crammed in so tight that I was essentially sitting at the table next to us and having full conversation with them also. The food was fine. The wait staff was nice and attentive. I would not go back. You would not suggest for my friends that are over 21 years old either.
    

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