Park City Roadhouse

Review summary

1. A

   Amy

   Atlanta Metro

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The dinner started out great as I had made a reservation and we were seated right away. That’s where things took a turn. It took an excessively long time for our server to come by. She finally came and took our drink orders and we ordered an appetizer. My husband ordered a beer that took again an excessively long time especially since we could see it just sitting on the bar. Our server walked by it multiple times and never brought it to our table. Finally another server noticed it and brought it over. When our food came out my son didn’t get the correct burger. He tried to stop the lady that brought out our food but she basically dumped it on the table and left without asking if we got what we needed or anything. My son ordered a bison burger with no cheese but what was brought out for him appeared to be a regular beef cheeseburger and also not the correct side. We managed to flag down our server and once my son explained to her that his was incorrect she took it away. She was actually back in just a few minutes with his plate. It appeared that it could have been the same burger with the cheese scraped off. My son was not sure that it was actually a bison burger and said it didn’t taste like bison. At this point we had been waiting a while for food so he just ate it anyway. We never saw our server again til it was time to clear our plates and pay the check. She never came by to see if we were ok or if we needed anything or even a drink refill. Pathetic service. Last but not least was the restroom situation. As I got close to the restroom I saw used paper towels on the floor. Once I entered I saw a complete mess. Two of the toilets had paper and needed to be flushed. There were paper towels all over the floor and the trash can was overflowing. The counters had water on them and I literally couldn’t believe how messy the entire restroom was. I would hope this is not a normal experience but I will probably never return.
   

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2. J

   Jordyn

   VIP

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table was ready right when we got there! Our waiter Mike was amazing!
   

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3. W

   Whitman

   Las Vegas

   4 reviews

   4.0

   4 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good job guys I really hope you can do better next time
   

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4. C

   Christy

   VIP

   Tampa

   9 reviews

   4.0

   9 reviews

   Dined on 19 October 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   I got the fish and chips and it was smaller than I thought. The kids meals were fine.
   

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5. B

   Brian

   Nashville

   1 review

   5.0

   1 review

   Dined on 8 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant customer service and the food was great.
   

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6. K

   Karen

   VIP

   Salt Lake City

   9 reviews

   5.0

   9 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious eggs Benedict. Our server was awesome. Reservation was honored on time. Restaurant was crowded and a bit noisy. Enjoyed our brunch there on a Saturday morning.
   

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7. D

   Diane

   VIP

   Salt Lake City

   18 reviews

   5.0

   18 reviews

   Dined on 28 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent variety of food, quick preparation and outstanding service. Moderately priced in tourist town.
   

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8. K

   Ken

   New York City

   6 reviews

   3.0

   6 reviews

   Dined on 19 August 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Server Jen was great. Food average. If you’re looking for nachos and a burger it’s a good choice
   

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9. S

   Stephanie

   VIP

   New York City

   13 reviews

   2.0

   13 reviews

   Dined on 18 August 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   First off, my reservation was for outside and they sat us inside. There were two different mimosa options - one for $5 and a bigger one for $11. Those were the only differences the waitress said there was. Opted for the $11 and I am presented with a can of sparkling wine and a glass of OJ. That is not a mimosa. Also, the smaller option used real champagne. The Bloody Mary straight up tastes like cocktail sauce. It tasted like I was slurping down an appetizer of shrimp cocktail. No spice, no garnish, couldn’t taste the vodka. I didn’t even finish it and I am not the type to waste a drink. On a good note, the food was good. The skillet was delicious. It was an okay visit, no ambiance, the other food that was carried by didn’t look good I will away that (the burger most off). Wouldn’t return.
   

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10. C

    Chelsey

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on 10 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great meals at the roadhouse. Beer could have been colder but everything else was great. Loved the ahi spring rolls salad.
    

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