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Parole Cancún, Cancún, ROO

Parole Cancún

4.2
4.2
304 Reviews
Mex$500 and over
Italian

Make a booking

2 people
22:30
Booked 1 time today
Experiences are available.
  • Charming
  • Fancy
  • Romantic
Parole Cancun by Grupo RosaNegra!
Italian restaurant that blends culinary tradition with a modern approach. Specializing in fresh seafood and fish, each dish is a celebration of flavors. With stunning views of the Nichupte Lagoon, Parole offers a unique dining experience in a vibrant setting, complemented by live music to make every evening unforgettable.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    Mex$500 and over
  • Cuisines
    Italian, Mediterranean, Seafood
  • Hours of Operation
    Dinner Daily 5:00 pm–3:00 am
  • Phone number
    998 690 0279
  • Website
    https://www.parole.mx/en/restaurantes-cancun-restaurants
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    Parole is the perfect choice for your social or corporate events. Our chef will create an exclusive tasting menu for your guests to enjoy exceptional cuisine. We guarantee unforgettable moments and extraordinary memories. Contact us at grupos@gruporosanegra.com.mx or +52 1 998 173 8691
  • Location
    Por Completar, Cancún, ROO 77500
  • Area
    Cancún
  • Cross Street
    Located at Cancún's Hotel Zone Km15, within Bohemian Square
  • Parking details
    Valet Parking
  • Entertainment
    Disfruta de nuestro DJ residente todos los días, con shows en vivo a través del violín y las artes que te transportarán a un destino nunca antes visto.
  • Additional
    Bar Dining, Gluten-free Options, Vegan, Wi-Fi available

Experiences

  • New Year's Eve Cancun 2025

    MX$1,500.00 per person

    Prepaid

    31 Dec 2024 - 1 Jan 2025
    Celebrate New Year's Eve in Cancun 2025 with an exclusive experience in one of the most vibrant destinations in Mexico. If you're wondering where to celebrate New Year’s in Cancun, our event is the perfect choice for a night filled with flavor, luxury, and entertainment in a spectacular setting. Enjoy the New Year’s Party in Cancun surrounded by music, great company, and an unparalleled atmosphere to welcome 2025. Special New Year's event from 9:30 p.m. A la carte menu to pay at the restaurant. Table reservation with access cover that includes: glass of Moët & Chandon for the toast · Amenities for celebration · Live performances · Resident DJ · Fireworks More info: gruporosanegra.restaurant/en/new-years-eve-dinner-cancun
    New Year's Eve Cancun 2025 photo

Menu

View menu on restaurant's website

What 304 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.3Food
  • 4.5Service
  • 4.4Ambience
  • 3.8Value

Noise • Moderate

Diners' Choice Awards

  • Cancun / Riviera Maya

    Great for outdoor dining

  • Cancun / Riviera Maya

    Romantic

  • Cancun / Riviera Maya

    Italian

  • Cancún

    Great for outdoor dining

  • Cancún

    Romantic

  • Cancún

    Good for special occasions

304 Reviews

  1. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on 24 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente todo. Los postres súper ricos y la comida buena

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  2. Alastair

    Cancun

    1 review

    1.0

    1 review

    Dined on 17 August 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    I recently dined at your restaurant with my father and girlfriend, and unfortunately, our experience was far from satisfactory. While the evening started on a positive note, it quickly took a turn due to intrusive service and deceptive practices. First, the menu we were presented with in person was completely different from the one we viewed online, which was misleading. Our waiter, Alex, repeatedly pushed us towards the more expensive items on the menu, which felt like an attempt to upsell rather than providing genuine recommendations. Although the food wasn't bad, it didn’t justify the high prices, and we believe there is better value for money elsewhere. When we received the bill, we were shocked by the amount, especially since we were supposed to receive a 10% discount for being recommended by our hotel. This discount was not applied initially, and we were also charged an additional service fee, which was not explained to us. When we questioned this, Alex informed us that the receptionist should have taken a photo of our hotel room key, something we were never informed about. After some back and forth, Alex brought us a new bill with the 10% discount applied, but the service fee remained. The manager then intervened, apologizing for the inconvenience and removing the charge for three drinks from our bill, which we appreciated. However, as we were leaving, we thanked Alex, only to be rudely ignored. When we thanked him again, he responded with, "Forget it, there is no point. I have been told I have to pay for the drinks you haven’t, and I’m here for nothing tonight." This was shocking and completely unacceptable. He even went so far as to tell us to "leave and get out." We immediately reported this to the manager, who apologized once again, but we hope this matter is addressed properly. This experience left a bitter taste in our mouths, and we certainly won’t be returning.

    3 people found this helpful

  3. Sebastian

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on 9 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience was fabulous. The service, music, food and the show were perfect. We celebrated our anniversary, and they took care of everything. Recommended. Todo estuvo de maravilla, los meseros, el gerente, la musica, el show y la comida estuvieron espectacular. Celebramos nuestro aniversario y tuvieron atencion a todo el detalle, hasta nos dieron un pastel muy rico y original. Reomendado

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  4. OpenTable Diner

    Greensboro

    1 review

    5.0

    1 review

    Dined on 9 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The customer service was amazing and outstanding ! views were so beautiful, the food was really good too! What i loved the most was the customer service though 1000/10

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  5. Jorge Luis

    Cancun

    3 reviews

    2.0

    3 reviews

    Dined on 6 August 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    Realmente había conocido Parole y me había gustado. Hoy quedo decepcionado que dicho restaurante va en picada o llegue demasiado tarde. Espero que en un futuro recapaciten y puedan resurgir. Hoy ni el clima funciona. No hay show y no tienen asistencia de clientes.

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  6. OpenTable Diner

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on 1 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our food was great, the service was great, and the entertainment was certainly a great bonus. The pear salad, in particular, was next level. We will return.

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  7. OpenTable Diner

    Yucatán

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 25 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente exoeriencia todo genial lo unico un poquito caluroso

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  8. OpenTable Diner

    Cancun

    1 review

    4.0

    1 review

    Dined on 7 July 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Muy buen servicio, la comida muy buena sin ser nada extraordinario, lo que se espera por el lugar y el costo, ai cobras promedio 450 por plato se espera buena comida y es lo q entregan 👌🏼

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  9. OpenTable Diner

    Mexico City

    3 reviews

    1.0

    3 reviews

    Dined on 13 June 2024

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 1
    Worst place ever, we had to move to another restaurant to celebrate our 20 year anniversary. They didn't had anything from the menu and the real menu is shorter than the one published here. Prices are too high for what they offer. The place is pretty but it doesn't even have ambient music. The waitress service was ok.

    1 person found this helpful

  10. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on 26 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fui a celebrar mi cumpleaños, me atendieron increíble, la comida es excelente y las bebidas. Gracias a todos por la increíble velada.

    Is this helpful?

FAQs

Parole Cancún offers takeout which you can order by calling the restaurant at 998 690 0279.

Parole Cancún is rated 4.2 stars by 304 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
22:30
Booked 1 time today
Experiences are available.

Order delivery or takeout

Google Map for Parole Cancún

Por Completar, Cancún, ROO 77500

Additional information

  • Cross Street
    Located at Cancún's Hotel Zone Km15, within Bohemian Square
  • Area
    Cancún
  • Hours of Operation
    Dinner Daily 5:00 pm–3:00 am
  • Price
    Mex$500 and over
  • Cuisines
    Italian, Mediterranean, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Entertainment
    Disfruta de nuestro DJ residente todos los días, con shows en vivo a través del violín y las artes que te transportarán a un destino nunca antes visto.
  • Additional
    Bar Dining, Gluten-free Options, Vegan, Wi-Fi available
  • Website
    https://www.parole.mx/en/restaurantes-cancun-restaurants
  • Phone number
    998 690 0279
  • Private party facilities
    Parole is the perfect choice for your social or corporate events. Our chef will create an exclusive tasting menu for your guests to enjoy exceptional cuisine. We guarantee unforgettable moments and extraordinary memories. Contact us at grupos@gruporosanegra.com.mx or +52 1 998 173 8691
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