Paul Martin's - Austin

Review summary

1. S

   Stacy

   Minneapolis

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were greeted right away and seated immediately. Everyone very friendly. Food was great!!! Our server Zach was awesome!!! Very friendly and gave us great recommendations. Would definitely visit again and request him. Thank you!
   

   Paul Martin's - AustinResponded 1 day ago

   Hi, Stacy! Thank you for providing great feedback from your recent visit. I will be sure to forward your kind words to Zach. Hed oes a great job for us. We appreciate your time and hope to see you again, soon! Thank, Kris!
   

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2. G

   Greg

   Austin

   8 reviews

   3.0

   8 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   For the record, it was Christmas Eve, so they were very busy. My wife and I ordered the Filet, and it was cooked correctly, but it tasted like butter and was bland. My son ordered Chicken Parmesan; the noodles were cold when they got to the table. To top it off, my wife left half of her filet to take home, and we had an order of macaroni and cheese to take home as well. They only gave us my son's chicken parmesan and mashed potatoes; they forgot the filet, macaroni, and cheese, which we did not discover until the next day when my wife went to eat her leftover filet. We will try this restaurant again to see if we have a better experience.
   

   Paul Martin's - AustinResponded 1 day ago

   Hey, Greg! Thank you for taking a moment to let us know how we are doing. Sounds like we have a few opportunities to take advantage of. I apologize for that. Being busy is not an excuse to operate at a high level and meet or exceed our guests expectations. We owe ya, one! Please reach out directly when you are interested in coming back in. I'd love to introduce myself and be sure your time is well spent with us. Thanks, again, Kris!
   

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3. L

   Lauraine

   VIP

   Austin

   74 reviews

   5.0

   74 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   My husband has a SEVERE shellfish allergy and the staff at PM always take SUCH good care of us! We brought one of our daughters and her family with us for lunch today and our sever was so patient and wonderful!
   

   Paul Martin's - AustinResponded 1 day ago

   Hi, Lauraine! Thank you for taking a moment to let us know how were are doing. We appreciate the positive feedback and hope to see you soon. Thanks, Kris!
   

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4. K

   Kirsten

   Austin

   23 reviews

   5.0

   23 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another wonderful experience at Paul Martin's, this time for brunch. This was our first brunch visit, and we met some friends for a holiday celebration. The food was delicious, and a great value for the quantity and quality. Some of the best service in Austin.
   

   Paul Martin's - AustinResponded 1 day ago

   Hello, Kirsten! Thank you for taking a moment to let us know how were are doing. We appreciate the positive feedback and hope to see you soon. Thanks, Kris!
   

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5. T

   Tamara

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and our waitress was 10/10. Great date night after Christmas shopping.
   

   Paul Martin's - AustinResponded 1 day ago

   Hello, Tamara! Thank you for taking a moment to let us know how were are doing. We appreciate the positive feedback and hope to see you soon. Happy Holidays! Thanks, Kris!
   

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6. P

   Paul

   VIP

   Houston

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   $45 for a small 6 ounce piece of halibut is very disappointing. Service was good.
   

   Paul Martin's - AustinResponded 1 day ago

   Hey Paul, Thank you for the feedback and I will be sure to send it up the pipeline. Thanks for reaching out. -Kris
   

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7. C

   Chantel

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Zach was attentive, professional and friendly. Our daughters birthday dinner was a success. We will be back!
   

   Paul Martin's - AustinResponded 1 day ago

   Hello! Thank you for taking a moment to let us know how were are doing. We appreciate the positive feedback and hope to see you soon. Thanks, Kris!
   

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8. JO

   JessicaO

   Denver

   8 reviews

   5.0

   8 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food was great! The ambience was good however it was loud since we were sitting next to a larger table. Overall it was a good experience and I would definitely go back.
   

   Paul Martin's - AustinResponded 1 day ago

   Hello! Thank you for taking a moment to let us know how were are doing. We appreciate the positive feedback and hope to see you soon. Thanks, Kris!
   

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9. S

   Sharon

   Austin

   18 reviews

   4.0

   18 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Red snapper was delicious. Waitress was attentive. Table next to us was loud. Food price was more than I expected.
   

   Paul Martin's - AustinResponded on 19 December 2024

   Hi, Sharon! Thanks for taking a moment to leave some feedback. I apologize about the loud table, this can happen from time to time and get tricky trying to please everyone balancing the hospitality piece. I am pleased to hear everything else was great! Thanks, again and we hope to see you soon! Take care. -Kris
   

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10. D

    Darshan

    Austin

    2 reviews

    4.0

    2 reviews

    Dined on 11 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The waiter did make a mistake on one of our orders but they were very nice to help provide an alternative solution after they realized the mistake. It was a little more noisy than expected, but the ambience was nice. It was our anniversary celebration and they gave us a complimentary slice of cake with champagne, which was a nice touch! I definitely enjoyed the food and the overall experience, and will return here in the future.
    

    Paul Martin's - AustinResponded on 19 December 2024

    Hi, Darshan! Thank you for taking a moment to tell us about your experience and happy anniversary. Thrilled to hear it was a nice evening out enjoying eachothers company at Paul Martin's! We hope to see you again sometime soon and Happy Holidays! Thanks, Kris.
    

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