P.F. Chang's - Birmingham

Review summary

1. R

   Richard

   VIP

   Alabama

   19 reviews

   3.0

   19 reviews

   Dined on 1 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   While we still like the atmosphere and the service was good, there is something about the quality of the food that is just different. Our favorite dishes have changed and some have been eliminated. Not much sushi selection anymore.
   

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2. J

   Jim

   VIP

   Alabama

   28 reviews

   4.0

   28 reviews

   Dined on 15 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nancy our server was great. Always enjoy PF Changs. Reservations make eating there makes a big difference vs old long waits in past.
   

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3. J

   Jazmin

   Los Angeles

   6 reviews

   3.0

   6 reviews

   Dined on 6 January 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   It was an okay experience, what I didn’t know was mostly all of the food is cross contaminated for those with shellfish allergies.
   

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4. M

   Marlin

   Orlando

   8 reviews

   1.0

   8 reviews

   Dined on 1 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   The food was cold - took too long to get served abs then had to wait for drinks for awhile
   

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5. A

   Ashley

   Washington DC

   1 review

   2.0

   1 review

   Dined on 26 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food was good. It took over an hour to get our entrees once we ordered.
   

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6. R

   Rebecca

   Tallahassee

   20 reviews

   3.0

   20 reviews

   Dined on 25 December 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   I made the reservation a month ago. When we arrive they said we didn’t have one. Even though I should him my confirmation. He said oh if you used open table, they didn’t go through. He put us on the list and said give me a few minutes. Over an hour later we were taken to our table. If you cannot receive reservations from open table then don’t use them as your source for that. Very disappointed in the entire diner. Food was delayed and had been sitting for a while.
   

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7. C

   Christopher

   VIP

   Las Vegas

   5 reviews

   3.0

   5 reviews

   Dined on 22 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   My entrée was not hot at all. Was barely even warm. Very disappointing. This is the third visit that my food was not at a proper temp. 
   

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8. D

   David

   VIP

   Alabama

   12 reviews

   3.0

   12 reviews

   Dined on 21 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   PF is a tasty experience eating Asian inspired fare. My wife and MIL are Chinese. We enjoyed the food. The servers have not been trained how Cinese is eaten differently than American food.
   

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9. j

   jeremy

   VIP

   New Orleans

   20 reviews

   3.0

   20 reviews

   Dined on 15 November 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   I remembered after ordering why I usually only get the Chang’s lettuce wraps and spicy green beans, because they are the only items on the menu that are consistently good. I ordered Kung Pao chicken, it was breaded and tasteless, I asked for spicy and they just threw some dried, not cooked in the wok peppers on top. My white rice was clumpy and not fresh. My guest ordered Sesame chicken and the broccoli was under cooked. Service was acceptable, but we had to flag our server down a couple of times. Overall, I won’t be going again and if I do I will only order the lettuce wraps.
   

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10. S

    Steve

    Seattle

    19 reviews

    4.0

    19 reviews

    Dined on 15 November 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    From the time my party of 2 arrived until 10 minutes later when we happened to be sitting next to a party of 2 in the waiting area the Hostess thought we were a party of four. She forgot who we were from one minute to the next and seemed genuinely disinterested in her role. She sat us at a table that as she adjusted it had an obvious wobble resulting in a large amount of soy sauce to spill onto the table, Instead of recognizing the issue and much less offer a cleanup, she started to walk away. I stopped her with a simple request to please seat us in a 2-spot booth. What was looking like a train wreck event was saved by our server who was top notch and attentive. The food was good and as expected for PF Chang's but my wife and I both commented how the restaurant was more cafeteria-like and lacked the pizzazz that it once possessed. We will most likely return to another PF Chang's in the future (typically 1x - 2x per year), but our expectations for a high quality, fun dining experience continues to diminish with each subsequent dinner. If there were a 3.5 star option I would have distinguished given hostess experience.
    

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