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P.F. Chang's - Charlotte, Charlotte, NC

P.F. Chang's - Charlotte

4.0
4
408 Reviews
$30 and under
Chinese

Make a booking

2 people
19:00
Booked 12 times today
  • Good for special occasions
  • Good for business meals
  • Good for groups
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang's offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (704) 552-6644
  • Website
    https://www.pfchangs.com/locations/us/nc/charlotte/6809-f-phillips-place-court/2600-charlotte.html
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

Menu

View menu on restaurant's website

What 408 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.1Food
  • 4.1Service
  • 3.9Ambience
  • 4Value

Noise • Moderate

Diners' Choice Awards

  • Charlotte

    Good for special occasions

  • Charlotte

    Good for special occasions

Review summary

AI-generated from verified diner reviews
P.F. Chang's in Charlotte offers a mix of experiences, with standout service being a highlight. Guests rave about the "exceptional service" and "awesome servers" like Cortney and Alex. While some diners noted delays and issues with seating, the "delicious food" and classic favorites like lettuce wraps continue to impress. Give it a try for attentive service and enjoyable meals.

408 Reviews

  1. Justin

    VIP

    Charlotte

    5 reviews

    1.0

    5 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 3
    The waitress was rude. She forgot our drinks. I food arrived and we still didn't have napkins or silverware. When we asked for them to eat our food, we were told they were rolling them as fast as they can. My kids ate their shrimp and rice with their hands. My wife and I used the serving spoons which was embarrassing and difficult. They brought us square drink napkins from the bar to use as napkins. When it came time to pay, I left the waitress a 5% tip (and regret doing that now). She tossed my card at me and walked away without saying a word. No apologies for the horrible service and no silverware or napkins, nothing. In fact no one ever apologized for it at all. I can't remember having this bad of an experience at a restaurant in a very long time, and we go out to eat 3 or 4 times a week. I'm going to give this location a skip from here out. There is another one in the Charlotte area and they are always excellent (north).

    Is this helpful?

  2. Mary Beth

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Sat at the bar. Great food, efficient staff. Yum.

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  3. Kate

    Charlotte

    1 review

    5.0

    1 review

    Dined on 19 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was so attentive and amazing. The food was perfect.

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  4. scott

    VIP

    Phoenix

    2 reviews

    1.0

    2 reviews

    Dined on 17 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Food was cold and had to send back all of our meals. Very bad and service was slow and very inattentive. Would not recommend.

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  5. Michele

    Charlotte

    5 reviews

    5.0

    5 reviews

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Dinner at P.F. Chang’s was wonderful. The food was excellent and the waitstaff was awesome. My friend and I spent lots of time catching up and the waiter was very patient. He was attentive but also gave us space. I hadn’t been in years but will hopefully be back soon.

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  6. Judy

    Charlotte

    1 review

    3.0

    1 review

    Dined on 2 November 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    The food was good but very slow getting drinks and food.

    Is this helpful?

  7. Michelle

    St. Louis

    1 review

    2.0

    1 review

    Dined on 1 November 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    Loud, dirty and poor food quality. We won’t go back. So disappointed. Used to be a nice place to eat.

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  8. Angie

    Charlotte

    9 reviews

    5.0

    9 reviews

    Dined on 22 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food and great service is what brings us back.

    Is this helpful?

  9. Brigette

    VIP

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on 22 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience the waiter was very good. I would definitely go again.

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  10. Charise

    VIP

    Charlotte

    3 reviews

    1.0

    3 reviews

    Dined on 28 September 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    My family had the absolute worst dining experience yesterday at PF Chang's Southpark Charlotte, NC location. We made a reservation a week in advance to celebrate my mother's 78th birthday. The dismal experience started with a botched reservation that had been confirmed prior to our arrival. We waited 10 minutes for a table to be prepped; another 10 minutes before a server acknowledged us after being seated; 25 minute wait on two drinks from the bar (literally forgot we ordered them) ; 35 minute wait for 4 of the 5 entrees that arrived at the table lukewarm. I then asked our Server (who was excellent) to speak to a manager. The manager, Crystal, arrived at our table and greets us with "what's up", to which I replied "excuse me?". Surely she didn't address me as though we knew each other and hadn't been trained better! Crystal then corrected herself and properly asked how she could help us. I went through the issues with her to which she decided to comp our appetizers. The entire interaction was unprofessional and Crystal's manager should review proper customer service etiquette with her immediately! This was the worst dining experience I've had here or anywhere else!

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FAQs

P.F. Chang's - Charlotte offers takeout which you can order by calling the restaurant at (704) 552-6644.

P.F. Chang's - Charlotte is rated 4 stars by 408 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 12 times today

Order delivery or takeout

Google Map for P.F. Chang's - Charlotte

6809-F Phillips Place Court, Charlotte, NC 28210

Additional information

  • Area
    SouthPark
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options, Patio/Outdoor Dining
  • Website
    https://www.pfchangs.com/locations/us/nc/charlotte/6809-f-phillips-place-court/2600-charlotte.html
  • Phone number
    (704) 552-6644
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
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