P.F. Chang's - Chesterfield

Review summary

1. E

   Eric

   VIP

   St. Louis

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We made 6:45 reservations on Open Table and received confirmation from Open Table. When we checked in with host, he said they didn’t have record of reservation. I showed him confirmation of reservation and he said that since they didn’t have it in their system, they’d get us in when they could. They sat us over 15 minutes past reservation. We then sat for 10 minutes at our table before a bartender saw us sitting at a table and came to see if we needed anything. Thankfully, she took our order rather than having us wait more for a server. But then….while appetizers arrived relatively quickly, we waited almost an hour to get our meal. It was delicious, but we won’t be back to this location again. In addition, the restaurant was dirty. Very disappointed.
   

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2. J

   Jeannine

   St. Louis

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   PF Changs just isn’t what it used to be. The lettuce wraps were terrible. First the lettuce wasn’t the usual iceberg lettuce. Second it was so salty and not able to eat. I thought it might have been the sauce but it was the filling. The filling used to have a nice crunch from the water chestnuts but they were soggy. Just terrible. The hot and sour soup was peppery broth. I was never given the option to have it corrected because our server never checked to see if everything was ok.
   

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3. a

   alex

   Caribbean

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall good but slow table service and a longer than expected wait for ordered food selections.
   

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4. A

   Andy

   VIP

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined on 5 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I’d recommend this place for lunch. They do a good job getting people their food quickly. Dinner is usually a bigger challenge.
   

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5. J

   Judy

   St. Louis

   2 reviews

   2.0

   2 reviews

   Dined on 2 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Service was slow. I ordered pepper steak and the steak was tough. Very chewy and overdone. I order this dish a lot and it’s always great. The hot and sour soup was cold. My husbands honey crispy shrimp was soggy. We come to this restaurant a lot, and it is usually so good
   

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6. A

   Aaron

   St. Louis

   2 reviews

   1.0

   2 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Definitely not a good experience. Food took forever. Some food came out before others so we didn’t eat all together. Food was cooked poorly. Service was not good, not attentive. I don’t know if it’s the brand or location but something should be done about this place. We will not return to pay for an overpriced bad meal with terrible service.
   

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7. C

   Charles

   St. Louis

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We selected this location over the one in St. Charles, where we reside due to anticipated superior service and cuisine. The dining experience met our expectations. The service team delivered our meal expeditiously. From app to entrees, the food was hot and delicious. The dining room layout enabled occasional adjacent table noise. I will travel for this experience again.
   

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8. K

   Karyn

   St. Louis

   26 reviews

   3.0

   26 reviews

   Dined on 23 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was very good. Service lacked. No serving spoon with food. There were only 4 pieces of lettuce with lettuce wraps. I asked for the old sauce that was served with lettuce wraps, and eventually, someone brought out the 3 sauces for me to do it myself... with no extra bowl to even mix it myself. They have put a premium price uncharge on the lettuce wraps as your appetizer with the $19.99 per person special. Trying to even get the servers' attention was a challenge. No hurry to go back.
   

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9. P

   Paul

   VIP

   Denver

   6 reviews

   3.0

   6 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   OpenTable reservation helped skip long line. Not enough parking. Seated at table that had dirty table and seating. Long intervals between being seen by waitress. Long wait time for food. Fastest service was to pick up payment for meal.
   

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10. L

    Laura

    VIP

    St. Louis

    6 reviews

    4.0

    6 reviews

    Dined on 16 November 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    I love PF Chang’s food. So many options and all good. Our server was the best. So relaxing.
    

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