P.F. Chang's - Columbus

Review summary

1. J

   Jack

   Columbus

   7 reviews

   1.0

   7 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   It had been 5 years since my previous visit because of poor service. We decided to try it again, mistakenly, for Valentines. I made reservation a month in advance, we arrived a little early, notified the Front desk and waited for a text the table was ready. 15min later we were escorted to a bar table ! First of all, we do not expect to sit at a bar table unless we are just getting drinks and snacks, secondly these table had been vacant when we arrived, we both refused and informed the hostess we wanted a table. Once seated, our waitress arrived and apparently did not want to be there or wait on our table. It was apparent, in the row of tables we were at, she only waited on us. We ordered drinks and waited to the point we were giving her 5 minutes more before we left, ,,,they finally arrived but again we this attitude. While the meal tasted fine the presentation made it look pre-cooked and re-heated. This will be the last time I eat there.
   

   Is this helpful?

2. B

   Brent

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience! Look forward to visiting again!
   

   Is this helpful?

3. L

   Leslie

   Naples

   6 reviews

   4.0

   6 reviews

   Dined on 1 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I love P.F. Chang’s, but I would have to say this particular restaurant was superb!!! Great food great price and the service was amazing
   

   Is this helpful?

4. D

   Doug

   Columbus

   12 reviews

   4.0

   12 reviews

   Dined on 18 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   A little over priced. Food was good service good. Over all a good place to go
   

   Is this helpful?

5. G

   George

   Columbus

   2 reviews

   4.0

   2 reviews

   Dined on 1 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Other than initial start up when they couldn’t seem to recognized we checked in, it was ok. Lettuce wrap not having enough lettuce and taking 3 trips to getting white rice ordered to the table, it was fine.
   

   Is this helpful?

6. J

   Jessica

   Columbus

   3 reviews

   4.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Yummy! Had a great night out! Will be back soon! Love the lettuce wraps
   

   Is this helpful?

7. J

   Jim

   Columbus

   4 reviews

   4.0

   4 reviews

   Dined on 26 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Experience was good, as anticipated . . . Food/Service/Atmosphere was good!
   

   Is this helpful?

8. B

   Beth

   Columbus

   2 reviews

   4.0

   2 reviews

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Restaurant was running around 45 minutes late with reservations but everyone was was helpful, kind, and reassuring. Food and service were great!!
   

   Is this helpful?

9. J

   Juli

   VIP

   Columbus

   8 reviews

   1.0

   8 reviews

   Dined on 1 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We go to the Easton P.F. Chang's several times a year. Unfortunately, the last 2 visits have been disappointing. This latest visit was the worst. While being seated, our hostess had to clean out the food from under our table, and then get a dry towel for the table because it was soaking wet from being wiped down. Our waiter splashed sauce all over the table and onto my husband's clothing, glasses and phone with no apology. While he was telling us about the new items, food flew out of his mouth and landed on the table. We had the chicken lettuce wraps, and I bit into something on my first bite that felt like it cracked my tooth. It was hard and plastic. The Chang's spicy chicken, which I have every time we go, was so spicy, it wasn't edible. At the end of the meal, our waiter mentioned how the food has gone downhill. Overall, the visit was nauseating, and we will not be back. Very sad and disappointed.
   

   Is this helpful?

10. t

    tanja

    VIP

    Columbus

    83 reviews

    2.0

    83 reviews

    Dined on 23 October 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    The restaurant was not busy during our lunch. It took quite a while to get drinks, and that was a glass of wine. Other restaurants will separate and share appetizer prices, and this one was unable to for some reason I just remember the food being better the last time I was at P.F. Chang’s I was a bit disappointed this time.
    

    Is this helpful?