P.F. Chang's - Cool Springs

4.1

161 Reviews

$30 and under

Chinese

Make a booking

2 people

27 Nov 2024

19:00

Booked 4 times today

Good for business meals
Good for groups
Good for special occasions

We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang's offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Order delivery or takeout

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Chinese, Pan-Asian, Asian
Hours of Operation
Mon–Wed, Fri–Sun 11:00–22:00
Phone number
(615) 503-9640
Website
https://www.pfchangs.com/locations/us/tn/franklin/439-cool-springs-blvd/9914-cool-springs.html
Payment Options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

Location
439 Cool Springs Blvd., Franklin, TN 37067
Area
Franklin
Parking details
Public Lot
Additional
Gluten-free Options, Patio/Outdoor Dining

Offers

Lucky 8 Happy Hour (Mon - Fri, 3 - 6pm)
Multiple dates available
Sun - Thu - 16:00 - 21:30
Find good fortune every Monday-Friday, 3-6PM, with select $8 signature bites and exclusive cocktails for Lucky 8 Happy Hour.

What 161 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

4.2Food
4.2Service
3.9Ambience
3.9Value

Noise • Moderate

Diners' Choice Awards

Nashville
Child-friendly
Nashville
Child-friendly

Review summary

AI-generated from verified diner reviews

P.F. Chang's - Cool Springs offers consistently delicious food that's beautifully presented, with standout service from servers like Whitney and Mandy who are described as "fabulous" and "perfect." While the ambiance has improved with better music choices, some guests noted issues with noise and occasional service delays. Overall, it's a favorite for many, praised for its "great" atmosphere and accommodating staff.

161 Reviews

M
Mark
Nashville
36 reviews
vip
5.0
36 reviews
Dined on 3 November 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
P.F. Chang’s has dramatically improved over the last year. I stopped going there after the pandemic as the quality had really declined. Recently went back and they are better than ever with many new entrees and improved food quality.
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D
Dawn
Nashville
26 reviews
vip
5.0
26 reviews
Dined on 30 October 2024
1. Overall 5
2. Food 3
3. Service 5
4. Ambience 5
As usual an enjoyable dinner. Hunter was a great waiter. Most all food was good as usual (Chang’s Spicy Chicken, fried rice with shrimp-a little too oily-spring rolls) The recipe for egg drop soup has been changed I believe. Use to be thicker (perhaps with egg yolk added?) and had little pieces of pork and green onions in it. Last three visits has been clear broth and egg white—pretty tasteless. Use to love it. Not anymore.
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S
Suzanne
Nashville
42 reviews
vip
5.0
42 reviews
Dined on 27 October 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
P.F. Chang's has always been great and did not disappoint this time! The staff are so great to my father and his wife and myself! Thank you
Is this helpful?
K
Kelly
Nashville
8 reviews
5.0
8 reviews
Dined on 5 October 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
They were very accommodating when we were in a bit of a hurry. Much appreciated!
Is this helpful?
C
Carolyn
Nashville
95 reviews
3.0
95 reviews
Dined on 8 September 2024
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 2
Difficult time claiming my Open Table reservation - should have left then! Finally seated and waited a good 10 to 15 minutes before server acknowledged my presence. I was collecting my belongings to leave when he finally asked if I were ready to order! Ordered beverage, soup and entree. Waited some more… beverage and soup arrived and I requested crisp wonton strips to go with soup. Almost finished soup before they arrived. And so it continued until I paid. Server very chatty with a couple of tables which caused lack of service to myself and others.
Is this helpful?
B
Bruce
Chicago
52 reviews
vip
4.0
52 reviews
Dined on 2 September 2024
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 4
Consistent. Met expectations. Food is always good. We enjoy coming for a change of pace.
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J
Jason
Nashville
11 reviews
vip
1.0
11 reviews
Dined on 10 August 2024
1. Overall 1
2. Food 5
3. Service 1
4. Ambience 2
Service was absolutely horrible. We waited at the table for over 20 minutes before our waitress came around to take our drink order. Our food took forever to come out. We had to get up and grab the pitchers of water and tea to refill our own drinks.
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L
Linda
Nashville
25 reviews
vip
5.0
25 reviews
Dined on 28 July 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
This is one of the restaurant we visit as often as we can. The food is super good, plenty of it, and waiters/waitress are the best.
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VR
VisitingfromRockyTop
Orange County
8 reviews
5.0
8 reviews
Dined on 27 July 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We dined on a Saturday right after they opened. The restaurant was fairly quiet and not very packed. Our waiter was very knowledgeable of the menu, and he was very polite.
Is this helpful?
PH
PamH
Nashville
1 review
vip
5.0
1 review
Dined on 21 July 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Food and service were great. Mandy was a perfect server!
Is this helpful?

FAQs

P.F. Chang's - Cool Springs offers takeout which you can order by calling the restaurant at (615) 503-9640.

P.F. Chang's - Cool Springs is rated 4.1 stars by 161 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

27 Nov 2024

19:00

Booked 4 times today

Order delivery or takeout

Google Map for P.F. Chang's - Cool Springs

439 Cool Springs Blvd., Franklin, TN 37067

Additional information

Area
Franklin
Hours of Operation
Mon–Wed, Fri–Sun 11:00–22:00
Price
$30 and under
Cuisines
Chinese, Pan-Asian, Asian
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment Options
AMEX, Discover, Mastercard, Visa
Additional
Gluten-free Options, Patio/Outdoor Dining

Website
https://www.pfchangs.com/locations/us/tn/franklin/439-cool-springs-blvd/9914-cool-springs.html
Phone number
(615) 503-9640
Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

P.F. Chang's - Cool Springs

Make a booking

Order delivery or takeout

Additional information

Offers

Lucky 8 Happy Hour (Mon - Fri, 3 - 6pm)

Menu

What 161 people are saying

Overall ratings and reviews

Diners' Choice Awards

Review summary

FAQs

Does P.F. Chang's - Cool Springs offer delivery through OpenTable or takeout?

How is P.F. Chang's - Cool Springs restaurant rated?

Is P.F. Chang's - Cool Springs currently accepting bookings?

Make a booking

Order delivery or takeout

Additional information