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P.F. Chang's - Cool Springs, Franklin, TN

P.F. Chang's - Cool Springs

4.3
4.3
162 Reviews
$30 and under
Chinese

Make a booking

2 people
19:00
Booked 2 times today
  • Good for business meals
  • Good for groups
  • Good for special occasions
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang's offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Hours of Operation
    Daily 11:00–22:00
  • Phone number
    (615) 503-9640
  • Website
    https://www.pfchangs.com/locations/us/tn/franklin/439-cool-springs-blvd/9914-cool-springs.html
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

Offers

  • Complimentary Chicken Lettuce Wrap

    12 Dec 2024 - 31 Dec 2024
    Sun - Sat - 11:00 - 16:00, 16:00 - 21:30
    Book your Holiday reservation with us today and receive a complimentary Chicken Lettuce Wrap using the promo code SANTA.

Menu

View menu on restaurant's website

What 162 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.2Service
  • 4Ambience
  • 4.2Value

Noise • Quiet

Diners' Choice Awards

  • Nashville

    Healthy

  • Nashville

    Healthy

Review summary

AI-generated from verified diner reviews
P.F. Chang's – Cool Springs offers a "fabulous" dining experience with consistently delicious and beautifully presented dishes. The service is "great," with standout servers like Whitney and Mandy. The restaurant has improved dramatically, boasting a better atmosphere and a sustainable menu. It's an ideal spot for a satisfying meal.

162 Reviews

  1. Becky

    St. Louis

    4 reviews

    5.0

    4 reviews

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a very nice outing with family! Our server was very nice and attentive. The food was superb. A great evening celebrating a birthday.

    Is this helpful?

  2. Mark

    VIP

    Nashville

    38 reviews

    5.0

    38 reviews

    Dined on 3 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    P.F. Chang’s has dramatically improved over the last year. I stopped going there after the pandemic as the quality had really declined. Recently went back and they are better than ever with many new entrees and improved food quality.

    Is this helpful?

  3. Dawn

    VIP

    Nashville

    26 reviews

    5.0

    26 reviews

    Dined on 30 October 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    As usual an enjoyable dinner. Hunter was a great waiter. Most all food was good as usual (Chang’s Spicy Chicken, fried rice with shrimp-a little too oily-spring rolls) The recipe for egg drop soup has been changed I believe. Use to be thicker (perhaps with egg yolk added?) and had little pieces of pork and green onions in it. Last three visits has been clear broth and egg white—pretty tasteless. Use to love it. Not anymore.

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  4. Suzanne

    VIP

    Nashville

    42 reviews

    5.0

    42 reviews

    Dined on 27 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    P.F. Chang's has always been great and did not disappoint this time! The staff are so great to my father and his wife and myself! Thank you

    Is this helpful?

  5. Kelly

    Nashville

    8 reviews

    5.0

    8 reviews

    Dined on 5 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    They were very accommodating when we were in a bit of a hurry. Much appreciated!

    Is this helpful?

  6. Carolyn

    VIP

    Nashville

    97 reviews

    3.0

    97 reviews

    Dined on 8 September 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Difficult time claiming my Open Table reservation - should have left then! Finally seated and waited a good 10 to 15 minutes before server acknowledged my presence. I was collecting my belongings to leave when he finally asked if I were ready to order! Ordered beverage, soup and entree. Waited some more… beverage and soup arrived and I requested crisp wonton strips to go with soup. Almost finished soup before they arrived. And so it continued until I paid. Server very chatty with a couple of tables which caused lack of service to myself and others.

    Is this helpful?

  7. Bruce

    VIP

    Chicago

    52 reviews

    4.0

    52 reviews

    Dined on 2 September 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Consistent. Met expectations. Food is always good. We enjoy coming for a change of pace.

    Is this helpful?

  8. Jason

    VIP

    Nashville

    11 reviews

    1.0

    11 reviews

    Dined on 10 August 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 2
    Service was absolutely horrible. We waited at the table for over 20 minutes before our waitress came around to take our drink order. Our food took forever to come out. We had to get up and grab the pitchers of water and tea to refill our own drinks.

    Is this helpful?

  9. Linda

    VIP

    Nashville

    27 reviews

    5.0

    27 reviews

    Dined on 28 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is one of the restaurant we visit as often as we can. The food is super good, plenty of it, and waiters/waitress are the best.

    Is this helpful?

  10. VisitingfromRockyTop

    Orange County

    8 reviews

    5.0

    8 reviews

    Dined on 27 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We dined on a Saturday right after they opened. The restaurant was fairly quiet and not very packed. Our waiter was very knowledgeable of the menu, and he was very polite.

    Is this helpful?

FAQs

P.F. Chang's - Cool Springs offers takeout which you can order by calling the restaurant at (615) 503-9640.

P.F. Chang's - Cool Springs is rated 4.3 stars by 162 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 2 times today

Order delivery or takeout

Google Map for P.F. Chang's - Cool Springs

439 Cool Springs Blvd., Franklin, TN 37067

Additional information

  • Area
    Franklin
  • Hours of Operation
    Daily 11:00–22:00
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options, Patio/Outdoor Dining
  • Website
    https://www.pfchangs.com/locations/us/tn/franklin/439-cool-springs-blvd/9914-cool-springs.html
  • Phone number
    (615) 503-9640
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
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