P.F. Chang's - Walt Whitman

Review summary

1. R

   Romona

   New York City

   32 reviews

   3.0

   32 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Excellent service. Seated promptly. Staff were very friendly. The food was another story. Ordered spicy shrimp which was bland and arrived at the table cold. Chicken appeared to have been frozen and then microwaved. Sauce only on selected pieces. Fried rice had chucks of white rice and did not taste like fried rice. Overall a bad experience.
   

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2. T

   Tracy

   New York City

   405 reviews

   5.0

   405 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner - good drinks, appetizers and meal. Waiter Steven was very attentive.
   

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3. C

   Charles

   VIP

   New York City

   57 reviews

   4.0

   57 reviews

   Dined on 12 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food is very good well prepared and plentiful. Service was on point.
   

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4. C

   Cecilem1229

   Washington DC

   8 reviews

   3.0

   8 reviews

   Dined on 12 October 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Our server was great! I feel the place needs a lifting. It just felt dirty. Food was good. Decided to have dessert. Big mistake! The keylime pie slice was so small it wasn’t worth ordering. Was sharing with my husband and there was no like in it whatsoever! Needless to say, we won’t be back.
   

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5. H

   HAL

   New York City

   48 reviews

   1.0

   48 reviews

   Dined on 4 October 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We have visited here many times before. This was the WORST experience. We had a confirmed reservation for a table that the hostess would not recognize. We had to sit at the bar, where the counter was dirty and place settimgs were NOT available. They gave us plastic forks and cocktail napkins. The restaurant was understaffed and overwhelmed.
   

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6. S

   Sameer

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 22 September 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Quality of the food/ingredients has gone down and prices gone up. Servers seemed too busy to care, one of our dishes we ordered didn't show up and we had to ask multiple times until it showed up once the rest of us had completed eating.
   

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7. R

   Robert

   New York City

   88 reviews

   5.0

   88 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service were great! Will See you again soon
   

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8. A

   Amber

   New York City

   19 reviews

   3.0

   19 reviews

   Dined on 31 August 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   My friend and I took advantage of PFChang’s 3 course meal for $21.95 for lunch. It was ok. They offer you a choice of soup or salad, a shared appetizer and a chicken/veggie entree. We enjoyed their appetizers and drinks best. The Coconut Mojito and Sangria were good, and chicken lettuce wrap filling was tasty, however the lettuce “wraps” were skimpy. We just added the filling to our salads. We also ordered the crab wontons for a small fee. Very tasty. For our entree choices, we selected sesame chicken and teriyaki chicken. Seems the chicken was prepared the same way, crunchy breading and then sautéed in sauce. It was just ok. I prefer the Mongolian Beef (which was an upcharge). My biggest area of concern was neither the food or service it was the restroom. At the end of lunch, after the bill had been paid I decided to head to the restroom. Upon entering, another patron was getting toilet paper from a neighboring stall, her stall was out. We both ended up at the sink together and neither soap dispenser had a drop of soap. This was very concerning as it was about 2:30 on a Saturday afternoon. It made me wonder if the ladies room had been replenished from the night before and how staff was cleaning their hands. We went into the adjacent single (unisex) bathroom and thankfully it had soap. I waited to speak to a manager and she assured me that the issue would be resolved and said that the restrooms were checked every 15 minutes. It seems hard to fathom that both soap dispensers and the toilet dispenser would be depleted in 15 minutes. I don’t think we’ll be rushing back.
   

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9. J

   Jonathan

   New York City

   32 reviews

   4.0

   32 reviews

   Dined on 9 August 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good food, great service, and beautiful restaurant!
   

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10. D

    Dinner

    New York City

    405 reviews

    5.0

    405 reviews

    Dined on 24 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food and service. Will definitely return.
    

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