Pho Bristol

Review summary

1. L

   Leo

   Bristol

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice food, reasonable priced in a premium city centre location.
   

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2. M

   Marie

   Bristol

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favourite place. Good food and friendly service.
   

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3. S

   Stuart

   Bristol

   3 reviews

   5.0

   3 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, fantastic food and great service! Thank you!
   

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4. M

   Michelle

   Leicestershire

   2 reviews

   5.0

   2 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful food, good service really enjoyable evening
   

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5. V

   Viv

   Devon

   2 reviews

   2.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Disappointing. We rarely eat out as we are a family of 5. But on a trip to see family and do some sights in Bristol, I decided Pho would be perfect as I'm gluten intolerant and there was no need to worry about it there. There were 8 of us in total. However on entering we found the music so loud we couldn't be heard, it was also cold as we were facing the door which was frequently opened, by people wanting a table and then being turned away. It took an age to get our order taken, (drinks, starters and mains all at the same time) and again it was difficult as the waiter couldn't hear us properly. The food arrived after not too long a wait. Sadly we were disappointed by the noodle soup. 3 of us had prawns but there were only 5 in each, yet those of us who had chicken had ample. It wasn't enough for the price. 2 of my children had the hot and spicy, which wasn't, it was mild and sour. Such a shame as we had high hopes of an enjoyable meal, but with the noise and cold and mediocre food we were glad to leave. The nail in the coffin, was the service charge, £25 on an over £200 bill, which is outrageous enough, but then you have to request the waiter to take it off, (some would find that intimidating) then you get the device back and again its put it back on, and you have to select the small unhighighted text at the bottom to remove it again. This is sneaky and underhand and I'm sure many people get caught out and just end up paying it. This needs to be changed and I think worthy of a report to trading standards.
   

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6. J

   Jagat

   Bristol

   1 review

   5.0

   1 review

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to eat.. loved it great atmosphere and surroundings...
   

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7. A

   Aliesha

   London

   1 review

   5.0

   1 review

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was excellent.
   

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8. N

   Nigel

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 1 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Owen, had a wonderful personality. He seems like a nice person who really enjoys his job.
   

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9. J

   Julienne

   Bristol

   1 review

   3.0

   1 review

   Dined on 14 September 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food was good but had to wait 10 minutes for our table despite booking for it.
   

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10. T

    Tia

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined on 5 September 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 2

    Booked table for 6pm. Was within 5 minutes asked for drinks, food order. Drink and starters came by about 620. Mains didn’t arrive until about 7pm! We explained we needed to get to a show by 730pm. So although food was good, it was rushed so hard to enjoy. Bill came on a device like a phone and left with us. ‘Optional tip’ was added. There was no option to delete or amend this ‘optional tip’. As we were rushed anyway to make our show after a big delay in getting our food, we paid and left. Overall, was not a good experience and I doubt I’ll return.
    

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