Piatti Restaurant - San Antonio, Eilan

Review summary

1. C

   Colette VIP

   San Antonio85 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   I always like this restaurant, but it's not outstanding. More interesting and flavorful dishes would make it a stand out. I had the trout, which could have done with a lot less bland sauce. The flatiron steak was fine, nothing special, but the potatoes were very tasty. My husband had the chicken puttanesca, which was the best of the three. The doughnuts were delicious but not hot. We will be back, but more imagination in the kitchen would be welcome.
   

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2. P

   Patricio VIP

   Mexico City18 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   It used to be a reasonably good restaurant and now the quality is very bad. It’s sad to see restaurants fall so badly. All dishes where tasteless. Nothing to do with authentic Italian cuisine.
   

   Piatti Restaurant - San Antonio, EilanResponded 5 days ago

   Hi Patricio. Firstly, thank you for bringing your recent experience to our attention. It is truly disheartening to see that we were not able to deliver the experience you and your group deserved. We are truly sorry to have missed the mark during your visit, and we would love the chance to make this right for you going forward. Please reach out to our management team so we can gather some details and make this right by you. Warm regards from Piatti, Eilan.
   

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3. AS

   AmyS VIP

   New York City7 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Carin was an exceptional server. She handled inside and outside tables flawlessly and her suggestions were spot on. Food was delicious as always.
   

   Piatti Restaurant - San Antonio, EilanResponded 5 days ago

   Amy, thank you so much for taking the time to review your recent experience with us here at Piatti. We are thrilled to hear that your server delivered a memorable dining experience for your group, and we are glad that the we consistently deliver food that you enjoy. Thanks again and we look forward to serving you soon!
   

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4. OT

   OpenTable Diner

   Austin1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a dinner date and had Gabriella who was amazing! She gave us strong recommendations and was friendly and attentive. Great food! Definitely get the Short Rib - the salsa verde on it with the polenta is out of this world.
   

   Piatti Restaurant - San Antonio, EilanResponded 5 days ago

   Thank you for your review! We are glad to see that Gabriella delivered a great experience for your group! Thanks for bringing attention to her outstanding service. The short rib is a big hit for sure, and we are glad you enjoyed. See you again soon!
   

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5. OT

   OpenTable Diner VIP

   Denver32 reviews

   2.0

   Dined on 9 March 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We were really disappointed. Another restaurant recommended this place, so we felt confident going and eating a yummy dinner. It turned out not so good. The lasagne had a lot of great reviews, but it has no flavor. Two bites, and that was it. The short rob with pappardelle pasta was an exciting order, but a few bites later, the flavor just wasn't there. Another ordered the bolognese, and it lacked flavor, too. I'm not sure what went wrong, but the chef needs to step up his flavors. We won't likely go back.
   

   Piatti Restaurant - San Antonio, EilanResponded 5 days ago

   We are so sorry to hear that our cuisine missed the mark during your recent visit. We are always striving to take guest feedback to better future experiences. Please reach out to our management team for a chance to make this right. Thank you for taking the time to make us aware of your concerns.
   

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6. G

   Greg or Angie VIP

   San Antonio69 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Piatti is on our list of reliable places to dine out where we know the experience will be consistently good. This visit was no exception. The staff was respectful and welcoming and our waiter, Tyler, was very professional and helpful. Piatti Eilan’s ambiance is laid back and generally on the quieter side on weekday evenings.. it was a Monday night so a small crowd and peacefully quiet. Tyler was able to answer all our questions about the menu items and handled special requests perfectly. We were impressed by his professional demeanor and confidence. We enjoyed an appetizer of olives along with the packed pear salad. This was followed by entrees of lasagna and the sweet potato crusted trout with a vegetable modification of asparagus instead of pasta. We also ordered the bread service 1/2 way through the meal. Everything was prepared and presented perfectly. The food was delicious as usual. If we had to have a criticism it was that the food arrived very quickly in succession from initial drink to appetizer/salad to entree. It wasn’t busy but the pace could have been a little slower on food arrival to linger a bit. Overall, a great meal.
   

   Piatti Restaurant - San Antonio, EilanResponded 5 days ago

   Greg & Angie, thank you so much for such a detailed review of your experience with us! We love to see that we were able to deliver a great experience for your group. We have a great staff, and we love to see that Tyler was able to leave you with a positive experience! Not only for the positive feedback, we also appreciate you highlighting areas where we can improve. Thank you again for visiting us, and we look forward to serving you again in the future!
   

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7. TP

   TrudyP

   San Antonio17 reviews

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Was really disappointed in the quality of the food. Haven’t been there in a while however, it used to be really good. The cocktails were watered down along with the Caesar salad being served with large hard shaved slices of Parmesan cheese. The sweet potato crusted trout was drenched with a sauce on top of the crust which made the crust soggy and no longer crisp. You should never put a sauce on top of anything you want to remain crispy when eaten and served. Always the sauce goes on the bottom. The best part of the meal was the sourdough crusty bread with dipping sauce and the Affogato dessert. Would not recommend .
   

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8. S

   Selina

   San Antonio4 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was delicious, I love the sourdough bread, and everything we ordered was well-prepared and flavorful. However, we had to wait quite a while before we could place our main course order, which was a bit frustrating. The service could have been more attentive, but overall, it was a good dining experience.
   

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9. OT

   OpenTable Diner

   Cincinnati7 reviews

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Donovan gave us an excellent experience at Piatti’s tonight. He answered many questions about our food choices and was so attentive . The food was excellent as well!
   

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10. D

    Davis

    Unspecified1 review

    5.0

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First time there, had amazing food and the staff was very helpful with menu items and recommendations. The hostesses also helped me out with hiding a ring to my now Fiancé, so I really appreciate all they did. Would definitely go back!!!!
    

    Piatti Restaurant - San Antonio, EilanResponded on 16 February 2025

    Thank you so much for your review! We are glad to hear that our staff was so helpful during your visit, and we are thrilled to hear about the engagement!! We are honored you chose us for such a special occasion. Please stop by again soon for a glass of champagne on us. Warm regards and best wishes from the Piatti Eilan team!
    

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