Piccolo Buco - Oak Brook, IL

Review summary

1. A

   Amy

   VIP

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   We had a great waiter, but we're disappointed that we never had full place settings. Took a very long time for a wine to arrive, halfway through our meal. The gluten-free pizza was ice cold and the second salad we ordered never arrived. Our waiter couldn't even have been nicer, but it seemed like he didn't have the team behind him to deliver the food correctly. Some of the pasta seemed very overcooked as well.
   

   Is this helpful?

   Report
2. M

   Michael

   VIP

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience. Service was as excellent as the pizza. Great value for the money.
   

   Is this helpful?

   Report
3. C

   Colleen

   VIP

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious snd our waiter, Xavier (sp), was fantastic!!
   

   Is this helpful?

   Report
4. T

   Tara

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing!! Love Piccolo Buco! Anything you get from the menu is great!
   

   Is this helpful?

   Report
5. R

   Rob

   VIP

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was amazing! They were attentive and friendly.
   

   Is this helpful?

   Report
6. K

   Kaytlyn

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I think I hyped this place up too much in my head—I love Coopers and Italian is my fav, but this was just so-so. It was very crowded and loud, and service was a little slow (but still good) because of it. Definitely recommend the pizza, but the pasta was eh.
   

   Is this helpful?

   Report
7. B

   Barbara

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great server who was very knowledgeable and personable.
   

   Is this helpful?

   Report
8. M

   Marielle

   VIP

   Chicago

   13 reviews

   4.0

   13 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Tried the pasta fagioli soup, has a little spicy kick due to the sausage, the arugula & Vin Santo Grape salad which has a nice a agrodolce twist with the sweetness of the grapes with the lemon vinaigrette and Gorgonzola. The fungo pizza is delicious. The server was wonderful! Overall, very good experience.
   

   Is this helpful?

   Report
9. S

   Shiv

   Chicago

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very great especially eggplant and yellow margarita pizze.
   

   Is this helpful?

   Report
10. A

    Alexandra

    Chicago

    12 reviews

    3.0

    12 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    After previous great experiences, I was excited to introduce my friend to the restaurant. Unfortunately, this experience did not live up to the self-created hype—from the service to the quality of food. It was a relatively busy Tuesday night before the holidays, but there were still open tables around the dining room. It was over five minutes before the server even acknowledged us, as he navigated around the dining room to the two tables (a two-top and six-top) beside us. Still, we were optimistic he'd turn things around and give us even a basic level of attention. He did not. Every part of the ordering process was painful, from getting our wine flights to ordering our dinner. The wine flights were ordered at the same time as the squash blossom appetizer but arrived after we were halfway done with the appetizer. The man who delivered them though was absolutely delightful—and possibly the highlight of the night—and we wished he was our server. Ordering dinner was even worse. We watched as our server came over to the tables right beside us and tended to them, then turned and went back to the kitchen without so much as a glance in our direction. Eventually, we were able to order and then were neglected again until we had finished most of our dinners. My friend got a box and perhaps the one redeeming moment in our interaction with this person was that he brought her a dressing on the side to go.   When it came to the food, the squash blossom was an appetizer I had multiple times before and was excited to share with my friend, but it much more thickly battered and less delicate than usual. I ordered the truffle pasta dish, which was okay, but the plate was extremely hot, likely from sitting under the heat lamp, and as a result, the sauce was a bit dried out. The worst thing about this experience was being really excited, based on past experiences; hyping it up to my friend; and leaving wholly disappointed.
    

    1 person found this helpful

    Report