Pied Piper

Pied Piper reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Clement VIP

   San Francisco6 reviews

   5.0

   Dined on 5 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was excellent here. Some of the cocktails were a little overpriced but food was priced very fairly for what you got. The Coastal Chowder was incredible. Wagyu burger with egg on top - chef's kiss. Really would return next time there is an event in the area.
   

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2. S

   Susan VIP

   Greater Boston67 reviews

   5.0

   Dined on 3 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this place. Smash burger never disappoints. Friendly attentive service
   

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3. S

   Susan VIP

   Greater Boston67 reviews

   5.0

   Dined on 12 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this historic warm venue. Friendly attentive service and the smash burger is outstanding.
   

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4. A

   April VIP

   Los Angeles11 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Ambiance is great, lighting could be dimmer, service top notch and prices for drinks are very high.
   

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5. S

   Susan VIP

   Greater Boston67 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and outstanding service is a warm bar setting. The Smash burger is one of the best in the city.
   

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6. J

   Judith

   New York City20 reviews

   4.0

   Dined on 14 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Elegant and relaxed. The soup and grilled cheese was great!
   

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7. S

   Susan VIP

   Greater Boston67 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Warm traditional elegant bar with attentive service and delicious food. The branzino was perfection!!
   

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8. A

   Andre

   Sacramento27 reviews

   4.0

   Dined on 5 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful restaurant/bar. Always great service. Asian waiter, don’t recall his name, he is outstanding!
   

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9. L

   Luisa

   San Francisco1 review

   1.0

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I had read a previous bad review on this restaurant but the assured me that it was due to a problem they had solved. The meal was really low quality! The four people in our party have the same opinion. The sea bass was chewy, salty and had a terrible combination of flavors ( cooked with chorizo 😳). It was also too fishy, not very fresh at all. The desert could have come from a frozen container from Trader Joe’s… nothing special! And the salad… we could have skipped that no problem. The only good thing was the soup. The service was very slow at first… they took 45 minutes to serve us. And after we complained they brought us things too fast as they brought the fish while we were having our salad. The ambiance was anything but classy with people in several tables hitting their plates with the utensils to call the staff’s attention. I would not recommend this at all.
   

   Pied PiperResponded on 27 January 2025

   Dear Ms. Borja, Thank you for sharing your feedback. I deeply apologize for your disappointing dining experience. The quality of the sea bass, dessert, and salad, along with the service delays and rushed pacing, fell far below our standards. The issues you described, including the lack of ambiance, are unacceptable, and I sincerely regret that we did not deliver the experience you were promised. Please know that your feedback has been shared with our culinary and service teams and these concerns have been addressed. I would love the opportunity to regain your trust and welcome you back for a better experience. Please let me know if you would consider returning, and I will personally oversee your visit to ensure it’s nothing short of exceptional. Warm regards, Charlyn C. Pied Piper GM
   

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10. S

    Sandra VIP

    Toronto4 reviews

    1.0

    Dined on 1 January 2025

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1

    Absolutely horrible experience at their New Year’s dinner. Would not recommend to anyone. Food was not great. Our poor waiter did his best but he was given far too many tables to handle.
    

    Pied PiperResponded on 27 January 2025

    Dear Ms. Davis, Thank you for sharing your feedback about your New Year’s dinner experience. I sincerely apologize that the food did not meet your expectations and that your evening fell short of what we aim to deliver. I appreciate your acknowledgment of our waiter’s efforts, and I regret that your experience was not up to the high standards we strive to maintain. We value your feedback and would love the chance to welcome you back for the exceptional dining experience you deserve, and I will personally assist with your next visit. Warm regards, Charlyn Contreras Pied Piper General Manager
    

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