Pine Cone Ridge

Review summary

1. L

   Lesly VIP

   New York City38 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   service was horrible. our waitress either had too many tables or completely forgot us. my wine never showed up. it took a bit to get our order ij and our apps came out right away. the rib app was great. my mixed salad very mediocre. the other apps at the table good. between the apps and dinner we waited a bit. after dinner we sat again. my medium salmon was a bit over done but still good. our waitress had been informed we were celebrating a birthday. after two hours she asked if we wanted dessert and even though we did (and at this point did not expect a candle because I knew she did not remember the birthday) we had to decline as our meter was running out, the ambiance is beautiful and we have had great meals there. last night the biggest issue was with the waitress, I will however return for another try and hope for better.
   

   Is this helpful?

2. T

   Tom VIP

   Phoenix142 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Repeat visit for me and my son. We sat at a high top in the bar area. Very energetic vibe, but not off-putting. Good service on what was a busy night. I had the broiled oysters and ribs and I was very pleased with both. My son had a very serviceable burger and fries. I will definitely return.
   

   Is this helpful?

3. L

   Lauren VIP

   Charlotte22 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service.....so loud though, that we couldn't hear each other.
   

   Is this helpful?

4. JB

   JohnB

   Nashville4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic time. Service (Ivy?) did a great job. We will be back.
   

   Is this helpful?

5. L

   Leslie

   Los Angeles3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LOVED it. Amazing food and fabulous service. Thank you.
   

   Is this helpful?

6. NF

   NancyF VIP

   Salt Lake City15 reviews

   4.0

   Dined on 3 March 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Lively setting but hefty pricing for food that is rather average. Had the chicken with biscuits and biscuits were way too hard.
   

   Is this helpful?

7. t

   tam VIP

   San Diego22 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best meals I’ve had in a long time. My friends started with a cocktail with coconut & raved about it. Bread basket was generous: bread & biscuits were good, but the gougere made it special, light & savory. Steam clams in nduja sauce was flavorful, spicy perfection. The miso Chilean sea bass was tender, juice with nice almost crispy edges. The braised lamb shank portion was generous and well prepared but the star of this dish was the grits, light, fluffy & cheesy, we could not stop eating it. The crispy baby back ribs were perfectly grilled, tender but not fall off the bones, light & crispy hush puppies; the honey mustard bbq sauce has a pleasant horseradish kick, so good. Sourdough beignets were fluffy inside & crispy out, the white chocolate sauce made it outstanding. The baked Alaska was good but we all were stuffed. Attentive service & beautiful room made this a very special dinner.
   

   Is this helpful?

8. M

   Marissa VIP

   Los Angeles4 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service. We loved every minute! Thank you!!!
   

   Is this helpful?

9. AG

   AG13 VIP

   New York City1 review

   1.0

   Dined on 27 February 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 5

   Filet was burnt. There was no molten in the molten chocolate dessert.
   

   Pine Cone RidgeResponded 7 days ago

   Thanks for the feedback. We're truly sorry to hear about your experience at Pine Cone Ridge. It's disheartening to hear that the Filet Mignon wasn't up to your expectations and would have gladly remade it to your liking. We are also sorry to hear that the chocolate dessert wasn't as indulgent as we usually are. We strive to provide our guests with a fantastic experience and it seems we fell short this time. We appreciate your honesty and will use this as an opportunity to improve.
   

   Is this helpful?

10. OT

    OpenTable Diner

    London2 reviews

    2.0

    Dined on 27 February 2025

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 2

    This is our fourth time to PCR. Our first experience was fantastic so we went back but every time we’ve visited since, it’s been just okay. When spending top dollar, one expects a top experience. Service was fine, though it seemed like the staff would rather be elsewhere. Food has been just okay vs our first visit. Fish was overcooked a bit and there were only 3 scallops in my scallop entre, also a bit overcooked. I was starving for just one more please! And after 7:30, the noise level escalated to the point of having to yell across the table, and we were not even in the main dining room. Sorry, likely won’t go again when so many other options in PC.
    

    Pine Cone RidgeResponded 7 days ago

    Thanks for the review. We're sorry to hear that your latest visit to Pine Cone Ridge hasn't lived up to expectations as compared to the past. We're sorry that our food and staff members didn't meet your standards. We're always striving to provide a top-notch dining experience, and we'll take your feedback on board. Additionally, we would like to hear more feedback on what has changed since your first exceptional visit. We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve.
    

    Is this helpful?