Plough

Review summary

1. H

   Hans

   VIP

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks to the entire staff for making our grandson's birthday lunch so special.
   

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2. G

   Genesis

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Experience and food was outstanding. Only issue was that we reserved a table for the Valentine Prix Fixe menu and they sat us by the loud bar. I wish we were sat somewhere else.
   

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   PloughResponded 7 days ago

   Thank you for your wonderful feedback! We’re so glad to hear that your experience and the food exceeded your expectations. We truly apologize for the seating arrangement and the noise from the bar—it’s important to us that all our guests have a comfortable dining experience, especially on such a special occasion. We’ll make sure to take your comments into consideration for future reservations and aim to provide a more serene environment when requested. We hope to have the pleasure of serving you again soon in a quieter setting!
   

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3. OT

   OpenTable Diner

   Atlantic City

   3 reviews

   5.0

   3 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My Fiance and I went to Plough for Valentine’s day. The food was out of the world. The waiter, L, was amazing as well and took good care of us, always making sure our waters were full and explaining the menu items to us! For a valentine’s day meal we were surprised with a rose at the end which added a super special touch to the evening. 10/10, 5 stars, would highly recommend. If I could give more stars I would!!!
   

   PloughResponded 7 days ago

   Thank you so much for the wonderful review! We are so glad to hear L provided you wonderful service on Valentine's Day! We hope to see you again soon!
   

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4. H

   Hans

   VIP

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service on point, loved the beef tips! New staff uniforms very nice too
   

   PloughResponded 7 days ago

   Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the service and the beef tips! It’s also wonderful to know you liked the new staff uniforms. We appreciate you taking the time to share your feedback, and we look forward to welcoming you back soon!
   

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5. A

   Ashley

   VIP

   Pittsburgh

   10 reviews

   3.0

   10 reviews

   Dined on 9 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food & drinks were very good but service was slow. Drinks from the bar didn’t arrive until after entrees came out.
   

   PloughResponded on 14 February 2025

   Thank you for your feedback! We're so glad you enjoyed the food and drinks. We sincerely apologize for the delay in service, especially with your drinks arriving after the entrees. We always aim to provide a seamless dining experience, and we appreciate you bringing this to our attention. We'll certainly work on improving our timing to ensure everything arrives in the right order. We hope to welcome you back soon for a smoother experience!
   

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6. K

   Kevin

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and service was exceptional.
   

   PloughResponded on 8 February 2025

   Thank you so much for your kind words! We're so glad you enjoyed the food and had a great experience with our service. We hope to welcome you back again soon!
   

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7. K

   Kathleen

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Monday lunch meant we could stay and talk and so we did! No hassel from anyone. Those Brussel sprouts are ridiculous. I'll loose my mind when they pull them for the Spring menu. I absolutly love Plough. the food is spot on as is the service. Kudos to all.
   

   PloughResponded on 8 February 2025

   Thank you so much for the wonderful review! We're so glad you enjoyed your Monday lunch and were able to relax and chat without any pressure. We’re thrilled to hear how much you love our Brussels sprouts. It’s great to know that both the food and service hit the mark for you. We truly appreciate your support and look forward to welcoming you back soon. And don’t worry, we’ll make sure you get to enjoy those sprouts as much as possible before the menu change!
   

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8. k

   katye

   Philadelphia

   1 review

   1.0

   1 review

   Dined on 25 January 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   our waiter spilled water all over me without even acknowledging it. the food was very heavy. i never got the salad I ordered and it took very long for refills. will not be visiting again.
   

   PloughResponded on 8 February 2025

   Thank you for sharing your feedback. We're truly sorry to hear about your experience, and we apologize for the water spill and the delay in service. This is definitely not the standard we aim to provide, and we will address this with our team to ensure it doesn't happen again. We also apologize for the missing salad – we’ll look into that to make sure it doesn’t happen in the future. We appreciate you bringing this to our attention, and we hope you’ll reconsider giving us another chance to provide the experience you deserve.
   

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9. S

   Sarah

   VIP

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have not had a bad meal here, ever! I dine here every single time I am in Lancaster for the weekend and it’s always so good! Don’t let the fact that it’s located in a hotel lobby fool you….you are going to love it here!
   

   PloughResponded 7 days ago

   Thank you so much for your continued support and kind words! We’re thrilled to hear that we’ve consistently delivered great meals and experiences during your visits to Lancaster. It truly means a lot to us that you choose to dine with us every time you're in town. We completely agree—it’s all about the food and the experience, no matter where we’re located! We can’t wait to welcome you back again soon!
   

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10. N

    Nick

    VIP

    New York City

    1 review

    1.0

    1 review

    Dined on 18 January 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4

    Sat for 40 minutes without a server. When asked about it, the hostess told us to order at the bar if we wanted faster service as our server was “having a day”. Once we finally had a server, about 25 minutes passed between finishing courses. The birchwood cocktail was a glass of bitters that tasted like windex and leather. Comte tart and tuna tataki was good. Pappardelle had about triple the salt necessary and was almost inedible by the end of the plate. Really a dismal experience.
    

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