Polanco Modern Mexican Steakhouse

Review summary

1. D

   Diana VIP

   San Diego39 reviews

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious flavors and new interpretations of Mexican cuisine. I was very impressed and found the overall experience delightful. I wish I lived nearby so I could visit more often!
   

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2. S

   Stephen VIP

   Seattle8 reviews

   1.0

   Dined on 18 February 2025

   1. Overall 1
   2. Food 4
   3. Service 5
   4. Ambience 4

   Carla the manager is a disaster. We ordered a tomahawk and ahi appetizer at 8:30. At 9 the restaurant turned on the lights full blast and turned off the music Her excuse. Corporate. And my favorite line - “nobody is here” we are there and 6 others. Carla came by to say a couple couldn’t order a bottle of wine unless they are staying at the hotel. Literally making it a hard to purchase a bottle of wine while they eat dinner past 8:30. You serious?! Carla said we couldn’t order desert unless we can eat by 9:30. At 9 pm we received 40 oz tomahawk and sides. Impossible Carla is a disaster and wanted to get home. She couldn’t manage a Dennys. The bartender Aaron is amazing. Great service.
   

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3. L

   Lorie VIP

   Los Angeles14 reviews

   1.0

   Dined on 17 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   The service was not good. Wrong meal was served and neither was hot. The waiter Alex was not attentive at all. The restaurant didn’t offer any consideration for serving me the wrong food. I won’t be patronizing this establishment again.
   

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4. A

   Amanda

   Los Angeles1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Order was never put in. Got our order an hour and ten minutes late. Order was put in incorrectly and didn’t get everything we asked for. Manager gave 20 dollar discount and her only excuse was well we’re slammed.
   

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5. C

   Crystal

   Los Angeles1 review

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Nice restaurant good ambience and good food very outstanding
   

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6. C

   Connor

   Pittsburgh1 review

   4.0

   Dined on 11 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 1

   Noise level was pretty loud and unfortunately the music choice was not curated well for the restaurant and consisted of poor house remixes. The drinks were on the sweet side. On the other hand, the service and food were excellent. The servers were very attentive and provided great recommendations.The ribeye chicharrones and puerco ibérico hit. Would eat here again but this place would be a 5 star if the ambience improved
   

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7. F

   Farhad

   San Francisco20 reviews

   5.0

   Dined on 7 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very elegant restaurant with old European charm and design and with amazing food and drinks! Our server today (sorry I don't remember her name) was a true gem and she was as attentive and kind as it can be. This was my second time at this restaurant and will definitely be there again! Thank you.
   

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8. J

   Jesus

   Los Angeles3 reviews

   5.0

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Polanco Steakhouse exceeded all my expectations! The ambiance was warm and inviting, perfect for a memorable night out. The food was absolutely amazing—every bite was packed with incredible flavor. Compliments to the chef, who truly brought my taste buds back to life with such creative and perfectly executed dishes. This is a place that knows how to do steak right. I can’t wait to return!
   

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9. B

   Brian

   Toronto4 reviews

   3.0

   Dined on 1 January 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Like most steakhouses these days, Polanco was over priced and they provide too much food. While the food was very good, be prepared for a $400+ tab with tax and a built in 20% tip, and that’s with a modest priced bottle of wine in the $60-90 range. Staff was friendly and the restaurant was well appointed but I do feel like someone had their hand in my pocket. I think I will stick to cooking steaks at home.
   

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10. A

    Ali

    Orange County2 reviews

    5.0

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great service, awesome waitress, great recommendations, delicious food and beautiful decor and ambience. I will definitely be back for a date night
    

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