Dined on 21 September 2024
- Overall 1
- Food 2
- Service 1
- Ambience 5
Really disappointing. Had read about pollini before booking, some and it was the first time dining here. The service was horrendous. The waitress seemed put off if we asked a question. We were waiting ages to be served then finally after being able to order a drink we were waiting 2 hours for food which all arrived separately. We then had to move as the outdoor terrace was closing! This wasn’t a problem! When we received our bill there was a £50 service charge which is understandable for a group booking of 6, but never explained or worth it as the service was terrible. Beautiful restaurant but would not recommend. Food was average and TINY portions.