Polo Steak

Review summary

1. K

   Kirsten

   Caribbean

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Overall, the experience was decent, but the service was absolutely unacceptable. My friends and I arrived at 8:30 PM and weren’t served until 10:30 PM. Even then, only one plate of food was brought out for a group of eight. To make matters worse, other guests who arrived after us were served before us, which was incredibly disappointing. When I finally requested to speak with the manager due to the long wait, I also asked the waiter to bring out my birthday cake with a lighter, knife, and takeout plates. Instead of addressing the issue professionally, the waiter developed an attitude, which made the situation even more frustrating. I had high expectations for this restaurant based on the many positive reviews I’d heard. While the food was good, the poor service overshadowed the experience. We were eventually compensated with a 15% discount on all our bills, but it didn’t make up for the frustration of the night. This restaurant seemed promising, but unfortunately, I left feeling deeply disappointed and unsure of what went wrong.
   

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2. OT

   OpenTable Diner

   Caribbean

   6 reviews

   3.0

   6 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I had calamari for an appetizer. My drinks were great. My boyfriend had the surf and turf, and I had a Caesar salad for dinner due to the fact most of the dishes were no longer being served. Other than that the food was very tasty.
   

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3. D

   Desiree

   Caribbean

   1 review

   1.0

   1 review

   Dined on 3 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   it was no food there that we wanted, sodas was flat.
   

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4. A

   Angel

   Caribbean

   2 reviews

   5.0

   2 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We started off with drinks, they were good, Hennessy side cars were delicious. The cosmo, leeche and the dark rum mixes were amazing. The food came out hot! The spinach dip with chips were licking!!!!!!!!! We ordered and extra to go. Salmon and mashed potatoes were a bit fresh, but we asked for extra seasoning and it was the bomb. Baby back ribs we soooo soft loved it!!! My boyfriend got the steak, medium well. Amazing !!! Will be back!!!
   

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5. D

   Debra

   Caribbean

   1 review

   3.0

   1 review

   Dined on 27 October 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Very expensive and the steak was very very small. Was €180 for one steak and 2 starters. One water and one coke. No alcohol. The steak was thin and like a children’s portion. Dissapointng. Staff excellent.
   

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6. E

   Edny

   West Palm Beach

   3 reviews

   vip
   3.0

   3 reviews

   Dined on 19 October 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Not the greatest experience. They were out of almost everything! No sushi, no green beans, no asparagus and even no dessert. The steak was good as far as seasoning and flavor but it definitely wasn’t a Ribeye steak as it stated on the menu. The mashed potatoes tasted like it was from a box. 🥴Not sure I would recommend for those visiting Bahamas.
   

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7. R

   Rashaun

   New York City

   1 review

   1.0

   1 review

   Dined on 10 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   They had nothing on the menu , food took forever to come , service wasn’t the best either , the drink tower was actually great no complaints there
   

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8. K

   Kim

   Caribbean

   1 review

   5.0

   1 review

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great. Took a while to come out though. Music a little loud
   

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9. I

   Ishmae

   Caribbean

   1 review

   4.0

   1 review

   Dined on 4 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Overall experience was amazing. We had a large party and with just one server catering the entire restaurant ,the wait was a bit long. However, I’ll definitely revisit on a smaller scale. The ambience is 100/10. The staff was hospitable. The food was great and affordable. See you again, real sooon.
   

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10. T

    Troy

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on 1 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My wife and I had a wonderful experience at Polo Steak. The food was excellent, the ambiance lively and our server, Pablo, was engaging and attentive. I would not change a thing about our experience.
    

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