POMO Pizzeria Napoletana - Biltmore

POMO Pizzeria Napoletana - Biltmore reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Celisa VIP

   San Francisco8 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great! Our table shared a meat board, pizza, salad, gnocchi, cannolis and a Nutella’s dessert pizza. Everything we had was awesome!
   

   POMO Pizzeria Napoletana - BiltmoreResponded today

   Thank you, Celisa! We’re so happy to hear that you had a great experience and enjoyed everything from the meat board to the Nutella dessert pizza. It sounds like an incredible meal! We appreciate your kind words about our service and look forward to welcoming you back to Pomo Pizzeria Biltmore soon. The Pomo Pizzeria Biltmore Team
   

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2. JB

   JanetB

   Greater Boston3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was great Focaccia w r ricotta and honey was outstanding Guests enjoyed their pizza and caprese salad My Caesar salad looked amazing but dressing was very bland not close to a Caesar style dressing Olivesxwere a nice touch delicious
   

   POMO Pizzeria Napoletana - BiltmoreResponded 2 days ago

   Thank you, Janet! We’re delighted to hear you enjoyed the service, focaccia with ricotta and honey, and that your guests loved their meals. We appreciate your feedback on the Caesar salad and will share it with our team. We’re always looking to improve and hope to wow you on your next visit. Looking forward to welcoming you back soon! The Pomo Pizzeria Biltmore Team
   

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3. M

   Mark VIP

   Phoenix13 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Sharon was the best!! We go there most often in the afternoon for some appetizers maybe split a pizza and wine (of course) Went for dinner last night with Freind and it was outstanding!!! Whatever you do ,Do not miss the Semiifrado for dessert I’ve had this all over the count and Pom’s is the best. Past dishes were all 5 star. Highly recommended
   

   POMO Pizzeria Napoletana - BiltmoreResponded on 10 March 2025

   Thank you, Mark! We’re thrilled to hear that Sharon and our team made your visit so special. It’s great to know you enjoy our appetizers, pizza, and of course, the wine! We’re especially happy that our semifreddo stood out as the best you’ve had—what a compliment! We truly appreciate your support and can’t wait to welcome you back to Pomo Pizzeria Biltmore soon. The Pomo Pizzeria Biltmore Team
   

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4. G

   Gordon VIP

   Phoenix82 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Delicious pizza- Friendly Service- another favorite pizza place
   

   POMO Pizzeria Napoletana - BiltmoreResponded on 9 March 2025

   Thank you, Gordon! We’re so glad you enjoyed the pizza and friendly service. It’s an honor to be one of your favorite pizza spots! We look forward to welcoming you back to Pomo Pizzeria Biltmore soon. The Pomo Pizzeria Biltmore Team
   

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5. T

   Tom

   Salt Lake City4 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Three of us dined at POMO to review a meeting plan for the next day. Our server was Mariah. What a great time we had being served by her. She has a quick wit, made great appetizer, pizza and beverage recommendations. If you go there, be sure to request to be seated in her section. Cheers!
   

   POMO Pizzeria Napoletana - BiltmoreResponded on 9 March 2025

   Thank you, Tom! We’re so glad you and your group had a great time at Pomo Pizzeria Biltmore, and we love hearing that Mariah made your experience even better! She truly is fantastic, and we’ll be sure to pass along your kind words. We appreciate your support and look forward to welcoming you back soon. Cheers! The Pomo Pizzeria Biltmore Team
   

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6. R

   Raquel

   Charleston10 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   This would have been a great experience except for the fact that there was one server trying to cover both indoor and outdoor areas at 4 in the afternoon on a Saturday. There was a wine tasting/training going on with other staff members. Having been in retail management I was blown away that they did not schedule appropriately, or recognize the fact that the dining experience of patrons was compromised. Appetizer dishes were not cleared. Empty cocktail glasses not cleared. Our main entree was delayed, then came out at exteremly staggered intervals. Our server was apologetic but it was not an enjoyable experience. Don’t know if I’ll be back.
   

   POMO Pizzeria Napoletana - BiltmoreResponded on 2 March 2025

   Thank you for your feedback, Raquel. We’re truly sorry that your experience was impacted by understaffing and service delays. That’s not the experience we want for our guests, and we appreciate you bringing it to our attention. We’ll be addressing this with our team to ensure better scheduling and service moving forward. If you’d like to discuss your visit further, please reach out to our manager, Elena, through our website or by phone. We’d love the chance to make things right. The Pomo Pizzeria Biltmore Team
   

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7. R

   Robin

   Phoenix23 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haven’t been back in awhile … glad I took guests for lunch here. I was amazed at the fresh delicious Quadra Formaggio with mushrooms and sausage as extra toppings.The chewy crust was memorable. Great attentive service. My cappuccino in a small cup,kept the foam intact & thus was excellent.
   

   POMO Pizzeria Napoletana - BiltmoreResponded on 28 February 2025

   Thank you, Robin! We’re so glad you decided to return and that you and your guests had a fantastic lunch. The Quattro Formaggi with mushrooms and sausage sounds like a delicious choice, and we’re happy to hear you enjoyed the crust and cappuccino as well. We appreciate your kind words about our service and look forward to welcoming you back again soon! The Pomo Pizzeria Biltmore Team
   

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8. S

   Savitha

   Phoenix1 review

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Best pizza in AZ. Felt like the staff was a bit overwhelmed. We tried their Tiramisu, which was awesome. Would like a few more meatless options. But overall we love the place.
   

   POMO Pizzeria Napoletana - BiltmoreResponded on 17 February 2025

   Thank you, Savitha! We're thrilled to hear you love our pizza and that you enjoyed the tiramisu. We appreciate your feedback about the staff and meatless options—we’ll take it into consideration. We’re grateful for your support and look forward to welcoming you back to Pomo Pizzeria Biltmore soon! The Pomo Pizzeria Biltmore Team
   

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9. N

   Natalie

   Phoenix2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely date night on Valentine's Day! The live saxophone was a great touch and really enhanced the experience and vibe. The apps and pizzas we ate were delicious, and the service was nice and friendly (although a bit slow on the patio, but it was also V day). Definitely will be back!
   

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   POMO Pizzeria Napoletana - BiltmoreResponded on 21 February 2025

   Thank you, Natalie! We’re so glad you chose to spend your Valentine’s Day with us and that you enjoyed the live saxophone, delicious food, and friendly service. We appreciate your patience with the pace on such a busy night and look forward to welcoming you back for another great experience soon! The Pomo Pizzeria Biltmore Team
   

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10. A

    Amelia

    Unspecified1 review

    4.0

    Dined on 15 February 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    I had a last minute reservation for Valentine’s Day. It was great, the service was amazing, and the food was delicious. The atmosphere was nice with live music.
    

    POMO Pizzeria Napoletana - BiltmoreResponded on 16 February 2025

    Thank you, Amelia! We’re so glad we could accommodate your last-minute Valentine’s Day reservation and that you enjoyed the service, food, and live music. We appreciate your kind words and look forward to welcoming you back for another great experience at Pomo Pizzeria Biltmore! The Pomo Pizzeria Biltmore Team
    

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