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Prati Italia downstairs main dining room - Prati Italia - St. Johns Town Center, Jacksonville, FL

Prati Italia - St. Johns Town Center

4.5
4.5
2511 Reviews
$30 and under
Italian

Make a booking

2 people
19:00
Booked 18 times today
Experiences are available.
  • Charming
  • Great for outdoor dining
  • Good for special occasions
LOCALLY-OWNED & INDEPENDENT! The attention to ingredient flavor, sourcing, seasonality, and service hospitality help define Prati Italia as the premier local Italian restaurant in the Town Center and greater Jacksonville community. Led by James Beard Award nominee, Chef Tom Gray, Prati Italia's contemporary Italian menu includes handmade pastas, Roman-style pizzas and seasonally-inspired entrees, handcrafted cocktails and an international wine list. We are your "Local at the Town Center"!

Full craft cocktail bar offered with wines from around the world and local craft beers. Serving Dinner nightly, Lunch Friday - Sunday, and Happy Hour Monday - Friday, we also offer private dining, large outdoor dining spaces, online ordering for to-go and delivery, as well as catering. As a locally-owned and operated business, we are proud of our deep-rooted connection to the community. Jacksonville is home. Thank you for supporting local when you choose to dine with us!

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Contemporary Italian, Farm-to-table
  • Hours of Operation
    Lunch Fri, Sat 11:00 am–4:30 pm Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (904) 998-9744
  • Website
    http://www.pratiitalia.com/
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Tom Gray
  • Catering
    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
  • Private party facilities
    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.
  • Location
    4972 Big Island Drive, Jacksonville, FL 32246
  • Area
    Baymeadows
  • Cross Street
    Town Center Parkway
  • Parking details
    Parking is available in the parking lot adjacent to the restaurant.
  • Additional
    Gluten-free Options, Patio/Outdoor Dining, Vegan

Experiences

  • Italian Family-Style Thanksgiving Feast!

    US$0.00 - US$75.00 per person

    28 Nov 2024 only
    Join us at Prati Italia for our Italian Family-Style Thanksgiving Feast on Thursday, November 28th from 2:30pm-8:30pm! Enjoy a menu of carefully crafted Italian style Thanksgiving dishes with expertly paired wines, to include Braised Lamb Shank, Roasted Gold Beets & Arugula Salad, Sugo Casarecce & more! Full wine and cocktail list available. Priced at $75 per person, before beverages, tax or gratuity. Children (12 & under) & Vegan Alternative Menus available as well. Please visit our website to view the full menu, www.pratiitalia.com. Please note our a la carte menu will not be available on this date. We look forward to hosting you!
    Italian Family-Style Thanksgiving Feast! photo

  • Brunch With Mr. & Mrs. Grinch!

    US$0.00 - US$48.00 per person

    8 Dec 2024 only
    Share the joy of the holidays at our family-friendly brunch featuring Mr. & Mrs. Grinch! Join us for a family-style menu of brunch favorites and seasonal treats while spending time with our characters! Photo station and kid crafts available. Priced at $48 per adult, $24 per child (ages 5-12), children 4 & under dine free. Pricing does not include beverages, tax or gratuity. Please visit our website to view the full menu, www.pratiitalia.com. Please note our a la carte menu will not be available during Holiday Brunch Service. We look forward to hosting you!
    Brunch With Mr. & Mrs. Grinch! photo

  • Santa Brunch!

    US$0.00 - US$48.00 per person

    15 Dec 2024 only
    Share the joy of the holidays at our family-friendly brunch featuring Santa! Join us for a family-style menu of brunch favorites and seasonal treats while spending time with our special visitor! Photo station and kid crafts available. Priced at $48 per adult, $24 per child (ages 5-12), children 4 & under dine free. Pricing does not include beverages, tax or gratuity. Please visit our website to view the full menu, www.pratiitalia.com. Please note our a la carte menu will not be available during Holiday Brunch Service. We look forward to hosting you!
    Santa Brunch! photo

Offers

  • Weeknight Happy Hour

    Multiple dates available
    Mon - Fri - 16:30 - 18:30
    HAPPY HOUR is offered Monday - Friday from 4:30-6:30PM. Join us for specially-priced drinks & bar bites every weeknight! SPECIALS: $8 Happy Hour Cocktails // $7 Wines By The Glass // $5 Florida Brews on Tap // $5 & $10 Bar Bites. Drink specials offered at both bars and all dining areas, Bar Bites menu only offered at bar seating areas.

    Weeknight Happy Hour photo

Menu

View menu on restaurant's website

What 2,511 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.5Ambience
  • 4.3Value

Noise • Moderate

Diners' Choice Awards

  • Jacksonville

    Great for outdoor dining

Review summary

AI-generated from verified diner reviews
Prati Italia at St. Johns Town Center delivers a delightful dining experience with "great food" and a "lovely, knowledgeable staff." Patrons celebrate its "fantastic ambiance" and diverse menu featuring innovative Italian dishes. While service can occasionally be slow, the "cheesecake is unique and scrumptious," and the cocktails are "perfect."

2,511 Reviews

  1. Tarha

    Jacksonville

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service was outstanding they made my birthday feel so special!!

    Is this helpful?

  2. susan

    New York City

    126 reviews

    vip
    5.0

    126 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Totally scrumptious! The pizza was hot and cheesy. The mushrooms and garlic added just the right flavor. Plenty to take home!

    Is this helpful?

  3. Daisy

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    What a great place. The service was excellent. Food incredible delicious 😋

    Is this helpful?

  4. Josh

    Jacksonville

    1 review

    vip
    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The manager Emily was fabulous as always! She is so kind and attentive, she alone makes Prati worth visiting. Our waitress (I can’t remember her name) was also very pleasant. The food was outstanding!

    Is this helpful?

  5. KarenP

    Jacksonville

    8 reviews

    5.0

    8 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service, delicious food! Lots of variety on the menu. We will be back!

    Is this helpful?

  6. Jason

    Tampa

    9 reviews

    2.0

    9 reviews

    Dined on 9 November 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    So disappointed! Location is great. Beautiful inside, and that’s where it ends. Reading other folks positive reviews, makes me wonder if they actually know Italian food meatball appetizer was a microwave quality on a tasty polenta. Had to ask for bread which was OK but the butter appeared to be what was left over from someone else’s table. Rigatoni with spinach was almost soup and only consisted of five rigatoni. The waitress didn’t seem too surprised when we complained and didn’t even offer coffee or dessert. Save yourself to disappointment.

    1 person found this helpful

  7. Pam

    Jacksonville

    1 review

    3.0

    1 review

    Dined on 26 October 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4
    Food was pretty solid. Service left a little to be desired. They were not super slammed but we had to ask and wait a while for basic things (plates for appetizers, a spoon for coffee, to go spoon for dessert). Great atmosphere and did like the food. I little pricey for the service though. We also put in the reservation notes that we were celebrating a birthday but no mention of it was made.
    Prati Italia - St. Johns Town CenterResponded on 10 November 2024
    Thank you for your thoughtful feedback. While I’m pleased to hear you enjoyed the food and atmosphere, I’m sorry the service didn’t meet your expectations. Your experience with delayed requests for basics is certainly not up to our standards, and we’re taking steps to address this with our team to ensure better attention to detail. Additionally, I apologize that we missed acknowledging the birthday celebration. We aim to make special occasions memorable, so this is disappointing to hear. We’re reviewing our reservation processes to ensure we honor every guest’s special moments. Thank you again for sharing your experience with us, as it helps us improve. We hope to have the opportunity to provide you with the seamless experience you deserve in the future. Warm regards, Prati Management

    Is this helpful?

  8. OpenTable Diner

    Jacksonville

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 11 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This restaurant is so beautiful and the staff were so nice. Food and drinks were delicious- the garlic bread with ricotta spread is the best thing ever. They’ve added a whole new outdoor section which looked really nice.

    Is this helpful?

  9. Frank

    Greater Boston

    1 review

    5.0

    1 review

    Dined on 2 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time visit to Prati Italia, food was outstanding and service friendly, informative and fun.

    Is this helpful?

  10. Chris

    Jacksonville

    8 reviews

    5.0

    8 reviews

    Dined on 28 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Only the 2nd time and again Great dinner and great service with Tina.

    Is this helpful?

FAQs

Prati Italia - St. Johns Town Center offers takeout which you can order by calling the restaurant at (904) 998-9744.

Prati Italia - St. Johns Town Center is rated 4.5 stars by 2511 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 18 times today
Experiences are available.

Order delivery or takeout

Google Map for Prati Italia - St. Johns Town Center

4972 Big Island Drive, Jacksonville, FL 32246

Dining areas

Additional information

  • Cross Street
    Town Center Parkway
  • Area
    Baymeadows
  • Hours of Operation
    Lunch Fri, Sat 11:00 am–4:30 pm Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Contemporary Italian, Farm-to-table
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Parking is available in the parking lot adjacent to the restaurant.
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    Tom Gray
  • Additional
    Gluten-free Options, Patio/Outdoor Dining, Vegan
  • Website
    http://www.pratiitalia.com/
  • Phone number
    (904) 998-9744
  • Catering
    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
  • Private party facilities
    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.
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