Prime 131

Review summary

1. C

   Charity

   Houston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I visited for a birthday dinner with a friend. Our server, Phillip, made wonderful suggestions for entrees and cocktails. He was consistent in checking in on our party, but not intrusive. The food was delicious, drinks were tasty and hit the mark. The entire experience was 10/10
   

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   Prime 131Responded today

   Thanks for celebrating with us! We hope to serve you again, soon!
   

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2. M

   Mary

   VIP

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our 1-year anniversary at Prime 131 and it was perfect! The ambiance was elegant yet comfortable, and the food was exceptional. Gustavo, our waiter, made the evening unforgettable with his outstanding service and attention to detail. Highly recommend for a special occasion!
   

   Prime 131Responded today

   Thanks for celebrating with us, Mary! We love hearing when our team members help to make your visit special!
   

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3. R

   Roy

   VIP

   Houston

   24 reviews

   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent! The staff to food. It was just great!
   

   Prime 131Responded today

   Thanks for visiting, Roy!
   

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4. C

   Christine

   VIP

   Houston

   14 reviews

   5.0

   14 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Love the look and feel of this place. Everything was fabulous. Only little hitch that upon arrival, the hostess was slammed so it was awkward. She took our name and then grabbed 4 cocktail menus and put them on a cart near the front desk and walked back to others entering. We just stood there for a few minutes. But once we were seated everything was awesome. Loved the flavors and presentations of all the dishes. My husband and kids got the fillets and they were cooked to perfection. The sauces they chose were really good and everyone raved about the loaded mashed potatoes!!
   

   Prime 131Responded today

   Thanks for the review, Christine! We're thrilled to hear that you loved the look and feel of Prime 131, and that you enjoyed our unique flavors and presentation. We apologize for the initial delay in the service, we're glad it didn't affect your overall experience. We appreciate your feedback and look forward to welcoming you and your family back soon!
   

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5. S

   Sharoye

   Houston

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an awesome time on yesterday celebrating our anniversary. Prime 131 great food and service and I highly recommend this place. Awesome experience.
   

   Prime 131Responded 4 days ago

   Thanks for celebrating with us! We can't wait to see you again!
   

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6. A

   Amber

   Houston

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   $500 bill. The steak was ever cooked first time and undercooked the second round. However, the sushi and lobster was amazing!! The desserts were good as well! Overall, I would go back order fish/seafood and dessert. For the same price you can get a much better steak at Pappas steakhouse
   

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7. J

   John

   VIP

   Houston

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   I frequent and love restaurants by Benjamin Berg (B&B Butcher, NoPo, Trattoria Sophia, BB Lemon, etc), and I was excited to try his high-end steakhouse and sushi restaurant Prime 131. I knew it was pricey and my expectations were high. My expectations weren't met. The food was notably above average and the service was just okay. These are not the results I think I deserved for a $1,000 bill (4 people), which included a mere 6 cocktails and no wine. Here's my list of notable issues. 1. I arrived 3 minutes before my reservation and waited 10 minutes to be seated while our table was being readied (party is 4). 2. When led to our table, it was prepped for 6. 3. The mocktails are uninspired and lack imagination. 4. The waiter was unenthusiastic and seemed unhappy about waiting tables. He said he's really a bartender. He also spent way too much time talking about himself. 5. We talked about ordering sourdough bread but the waited pointed out the dinosaur bone marrow came with the bread. So we ordered that. It arrived and was delicious. While enjoying it a good runner delivered an order of sourdough bread. We didn't order that. Our waiter wasn't paying attention. 6. It's really, really loud in this place. 7. After the bone marrow, we ordered some otoro, and three sushi rolls as second appetizers. The otoro was delivered, followed 5 minutes later by 2 of the 3 rolls. After 15 minutes and all of these were consumed, the last roll arrived. The rolls were for individuals, but the table. The waiter offered the excuse that the shrimp for the last roll has to be cooked in the kitchen and then delivered to the sushi bar for preparation. Huh? Not my problem. 8. Everyone enjoyed their steaks and they were cooked perfectly. 9. The mashed potatoes were the runniest I've ever seen. My son (23) was shocked and disappointed. 10. Their take on mac & cheese had pasta shells (2.5 inches long). I get pasta al dente, but these... Undercooked
   

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8. M

   Marco

   VIP

   Las Vegas

   17 reviews

   5.0

   17 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service were amazing. Expect to spend about $150 to $200 per person, but it’s worth it.
   

   Prime 131Responded on 16 December 2024

   Thanks for joining us, Marco!
   

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9. H

   Heena

   VIP

   Houston

   9 reviews

   4.0

   9 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Some of the dishes were not cooked well enough , the mac n cheese came out pretty cold temp vs it being hot off the skillet. Edamame was also more on the raw side vs softer. The seafood tower was great but menu states 6 shrimp and we got 3.
   

   Prime 131Responded on 9 December 2024

   Thanks for visiting us, Heena. We appreciate your feedback and are sorry to hear that some of our dishes did not meet your expectations. We always aim to deliver the best, and your comments will help us improve. We hope to serve you again soon and provide a better experience.
   

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10. OT

    OpenTable Diner

    VIP

    Houston

    10 reviews

    2.0

    10 reviews

    Dined on 7 December 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4

    I was really looking forward to trying this spot out for some time. We had a reason to celebrate so I thought this would be a great time. Unfortunately, past the decor and ambiance, everything else fell short. Service was subpar, our drinks came out wrong at first, my steak wasn’t hot, and plates/glasses were left on the table for lengthy times. The madai didn’t seem fresh or tasty compared to other restaurants in the market. We even wanted wine with our entree and server didn’t even ask after our empty martini glasses sat on the table for the duration of meal. I will not be returning to this establishment, nor would I recommend to a friend. The grilled sourdough was the highlight.
    

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