Prime, A Shula's Steak House

Review summary

1. L

   Linda

   VIP

   Los Angeles

   10 reviews

   3.0

   10 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   Someone decided it would be a good idea to add VERY LOUD club music to a fine dining restaurant. It was so loud (even after requesting to have it a level down), that we had to yell at each other When I’m spending $300 for dinner, I expect to be able to have a conversation. The service was good and the steak was amazing, but I would not recommend this restaurant. I hope they reconsider their choice and would provide some soft dinner music.
   

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2. P

   Patty

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   We haven’t eaten here for a number of years, but remembered that this restaurant had a quiet, classy vibe. Not so anymore. The cozy booths are gone. They were replaced by tables. The cozy vibe was replaced by a loud, annoying DJ. The pounding bass made it impossible to carry on a conversation. People were talking so loud over the music. However, the service and food are still outstanding. We appreciated our server. But if you’re looking for a romantic restaurant this is NOT the place to go.
   

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3. d

   don

   VIP

   Los Angeles

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Music way too loud. Food is good, but have had better at lower price point elsewhere.
   

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4. B

   Brian

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambiance on the patio overlooking the desert with the sunset. Food was excellent and our server Alejandro was fantastic. Highly recommend.
   

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5. Z

   Zac

   Phoenix

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Went for filets and they were out. Very strange…The service was very good though.
   

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6. J

   Joe

   New York City

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Music was way too loud - could not talk. Even though food and service was good will not come back.
   

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7. S

   Star

   Phoenix

   1 review

   2.0

   1 review

   Dined on 8 December 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   Took my husband for his birthday which I did note. However we were sat at a high table behind the wall panels. I did call I forgot to get the name of the person who answered but did let them know my husband was an amputee and if we could do a booth. Did not happen. Food was just okay. Nothing spectacular. We did a crab cake, the octopus, two steak plates and truffle Mac and cheese. Our server was nice however I’m sure it being busy we saw maybe twice during our meal. Idk if maybe we were too far out from the wall or whatever but people kept bumping onto myself as my area was in a walk way. Staff was friendly.
   

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8. B

   Bob

   VIP

   Phoenix

   14 reviews

   4.0

   14 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brian as always was very attentive and we always receive the best service from him. Apparently, Friday and Saturday they blare music in main dining room and although I did request it be turned down as we were right under a speaker, they did not lower the music. I will return but unless they change their policy, not on a Friday or Saturday
   

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9. M

   Melissa

   Phoenix

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing! The server was fantastic Brian was great! I would definitely go again
   

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10. L

    Lisa

    VIP

    Dallas

    10 reviews

    4.0

    10 reviews

    Dined on 7 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    First time at Shula’s. The shrimp starter was well flavored and we enjoyed the green salad. The roasted mushrooms were overly salted to the point we couldn’t eat them. We also had filet and scallops both were prepared well. Ambiance was a treat - we enjoyed a table outside on the roof with a pool and resort view.
    

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