Prime One Seafood & Steakhouse

Review summary

1. T

   Tia

   Caribbean

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family & I enjoyed our time; we definitely enjoyed the ambiance , the staff was amazing, & the food was amazing (with one minor issue: if i am going to pay $124 for a porterhouse steak that is supposedly a 24oz, i’m going to need to see the whole cow on my table and not just the ankle of the cow). Lol. However, the quality of the food was fantastic! Everything was perfectly seasoned, & well prepared. The next time we do return, i expect the quantity to match the price; otherwise there won’t be a next time.
   

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2. S

   Shaneka

   Caribbean

   1 review

   5.0

   1 review

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After seeing other comments I’m sorry to those had a horrible experience but I’ve been here twice and it was an awesome experience for me. Food came in a good time and was hot and tasted good. Our server was also good.
   

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3. E

   Edgar

   VIP

   Greater Boston

   2 reviews

   1.0

   2 reviews

   Dined on 29 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I would not recommend this place to no one but no one. They are worse of the worse. Food took two hours to get there.
   

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4. S

   Stephanie

   VIP

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great service, atmosphere & food. Friendly staff. Enjoyed our meal!
   

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5. A

   Aalyiah

   Caribbean

   1 review

   5.0

   1 review

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing, the food was spectacular and our server was absolutely exceptional! 10/10 experience
   

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6. M

   Míca

   Caribbean

   1 review

   5.0

   1 review

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. The steak and mac is amazing! Would definitely recommend.
   

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7. C

   Chef

   Caribbean

   3 reviews

   5.0

   3 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, service and vibes every time. My mom’s first time for her birthday and she really enjoyed everything.
   

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8. T

   Troy

   Caribbean

   2 reviews

   4.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   I have no complaints. My wife and I enjoyed a nice anniversary meal out. The food and service were good.
   

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9. L

   Lasonya

   Toronto

   9 reviews

   5.0

   9 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was excellent and the food was great especially the bread basket!
   

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10. L

    Lisa

    Caribbean

    2 reviews

    1.0

    2 reviews

    Dined on 12 October 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3

    It was the absolute worst dining experience I have ever encountered. We chose Prime One for my birthday. A party of 7. When we arrived at 7:30 pm for our 7:45pm reservation, there was no parking inside the parking lot so we had to park outside on the road as there was a Greek festival being held in the lot. Once we got inside, we were seated promptly at (7:45pm)upstairs and greeted by our server almost immediately. Brandon our server and Neil our busboy introduced themselves right away. They took our drink and appetizer orders. Both Brandon and Neil checked in with us continuously as it was taking quite a while for anything to come out. It was Brandon’s witty personality that kept us entertained that we almost didn’t realize that almost an hour had passed and still nothing. At 9:25pm, 3 of the 6 appetizers arrived at the table and then some minutes later the first 3 drinks came. The other drinks finally came a few minutes later. Once we realized that it’s now 9:45pm and none of the other appetizers had come out, we asked for the manager. One of the servers said he had to go and get him as he and most of the restaurant’s staff were assisting the Greek function that was being held outside. That would explain why the remaining kitchen staff and the “wait” staff were being overworked and left feeling overwhelmed. It’s almost 10pm at this point and the manager finally makes his way back to the restaurant and up to us. We were all standing and ready to go and we explained to him that we were ready to leave and we would pay for the 3 appetizers and drinks but they could cancel the food as nothing had come out as yet and we were done! He apologized and offered to make it right. But it was too late. Perhaps if he had stayed in the restaurant to manage it, he would have been aware that he had guests that hadn’t been served in over 2 hours. A birthday dinner ruined! Wish I could award zero stars. Thanks to Brandon who tried his best to salvage the evening.
    

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