Prime Steakhouse Niagara Falls

Review summary

1. M

   Miguel

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible experience here. James our waiter was above and beyond with his service, he did our night unforgettable. Friendly, kind, excellent customer service skills, this guy is amazing. He was a plus for our night in this restaurant. Food, amazing dinner, incredible views and good music was everything was we were expecting! Thank you James!!!
   

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2. A

   Anthony

   Philadelphia

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Not as good as it used to be and price went up quite a bit.
   

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3. A

   Angela

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a beautiful experience for me and my huabands birthday. Our server was excellent. THANK YOU TENZIN!!!!
   

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4. T

   Trey

   Houston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had almost given up on finding great food at Niagra Falls, but then we came across Prime Steakhouse. The food there was absolutely delicious and we enjoyed the whole experience.
   

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5. J

   Janice

   Toronto

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very expensive for the quality of food but the food was not bad. It was really the server who ruined the experience for my family and I. The server barely said two words to us until it came time for the bill. That’s when we saw her finally saw a glimpse of a smile and a shred of kindness as it was time for us to tip. Not at all what you would expect in this type of fine dining environment. I tipped because I felt I had to but I wouldn’t have tipped otherwise.
   

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6. M

   Maria

   Toronto

   6 reviews

   1.0

   6 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The food was subpar for a steak house. Drinks are not mixed properly
   

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7. T

   Timothy

   Detroit

   1 review

   4.0

   1 review

   Dined on 21 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was packed on Friday. The Falls view table was a great place to see the Falls and the sites around town. Unfortunately, there was fog and snow that obscured the view. Our server was kind and as attentive as she could be given the crowd. There was a nice little wine list with some little gems if you’re familiar with the local wines. The rolls were warm and fresh. We ordered sours & turf. The medium rare steaks were medium. The lobster tail was tasty but not served with drawn butter or lemon. The asparagus side was tasty but cooled quickly at the table. A little noisy but the meal was enjoyable.
   

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8. J

   Jiawen

   Toronto

   1 review

   1.0

   1 review

   Dined on 21 December 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   I call the restaurant before make reservations and ask for window side table, I even accepted the extra charge for the seats but when we arrived they told me that the table was used for someone else! I don't understand what is the meaning about the reservation？ They text me the table was ready before one hour for the reservation. So we change the schedule because of them. But when we arrived and there was no table!!! Then they told ua first come first in！Ridiculous, disgusting service！After ordering, we waited almost an hour for our food to arrive! Not even an appetizer! What you call an appetizer that needs to be served with the main course?
   

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9. J

   Jamie

   Vancouver

   7 reviews

   4.0

   7 reviews

   Dined on 21 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rena was an excellent waitress. She was very helpful & was just attentive enough for a romantic dinner. Steak was cooked perfectly & the sides were great.
   

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10. T

    Tyler

    Washington DC

    4 reviews

    1.0

    4 reviews

    Dined on 15 December 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 5

    We were the first guest of the evening. We had to wait for the host and waitress to finish their side conversation before we were to be seated. The food is bland. With the menu being mainly à la carte. The 65 dollar ribeye had burnt ends and large pieces of crushed black pepper. Alcohol drinks are 2oz - including wine. Setting is pretty and over looks the falls. Once other patrons arrive the waitress seems annoyed and unaccomplished.
    

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