Product of Italy Penrith

Review summary

1. B

   Brittany

   Sydney

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated a beautiful family birthday dinner. The service was outstanding. Our waitress was amazing and helped surprise our birthday family member with some added decorations I bought to be added to a dessert when brought out. All the staff were amazing on Friday night (15/11). Pizza and dessert was devine. The kids loved the spaghetti meatball dishes. Plenty of options for gluten free and vegetarian pizzas. It was great to be able to supply our own wine too. The venue is beautiful inside, our only criticism would be its very loud, perhaps music could be turned down so customers aren’t raising voices to talk over it but besides that it was the best experience. We will be back for many occasions.
   

   Is this helpful?

   Report
2. B

   Bianca

   Sydney

   3 reviews

   5.0

   3 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are always so in love with the dishes here. 10/10. Pizza is always perfectly cooked and the pasta is just like my mouth is in heaven. Fast service and team of friendly staff makes the experience feel great too!!
   

   • 

   Is this helpful?

   Report
3. G

   Graham

   Sydney

   1 review

   4.0

   1 review

   Dined on 27 October 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   I had lunch there with some friends.The place was quiet when we got there.food was very the service was good and we were happy with the price
   

   Product of Italy PenrithResponded on 30 October 2024

   Thanks for the lovely review Graham! We’re grateful that you've taken the time to share your experience here at Product of Italy. We pride ourselves on delivering an authentic Italian experience and are grateful you gave us a try. We aim to earn a 5-star review from you the next time around and will work to deliver that to you each time going forward. Regards, Product of Italy.
   

   Is this helpful?

   Report
4. D

   Darren

   Tasmania

   1 review

   4.0

   1 review

   Dined on 20 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I find it inexcusable that a restaurant that claims to be Italian doesn’t make its own pasta. That said our meals were delicious and the service was great
   

   Is this helpful?

   Report
5. M

   Meredith

   Sydney

   2 reviews

   3.0

   2 reviews

   Dined on 5 October 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Inside far to noisey so for me would only like to sit outside area. Different waiters waitresses they were trying to to pack us up and we still had good on our plates felt like they were trying to hurry us it was not a busy evening.
   

   Product of Italy PenrithResponded on 11 October 2024

   Hi Meredith, thank you for your feedback! We are committed to providing our customers with an authentic Italian experience and appreciate you passing this on. We take feedback seriously and will use what you have said to improve & enhance our service. Please feel free to contact management with any more details, we would love the opportunity to be offered a second chance. Kind regards, Product of Italy.
   

   Is this helpful?

   Report
6. D

   Debbie

   New South Wales

   1 review

   5.0

   1 review

   Dined on 26 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   3 at our table, ordered 3 different pasta dishes, all were amazing Will definitely be dining there again soon
   

   Product of Italy PenrithResponded on 30 September 2024

   Hi Debbie, thank you for your great review! We can't wait to welcome you back again soon!
   

   Is this helpful?

   Report
7. D

   Daisy

   Sydney

   2 reviews

   5.0

   2 reviews

   Dined on 11 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best restaurant in Penrith! The food is incredible and the staff are so friendly and attentive!
   

   Is this helpful?

   Report
8. J

   Julie

   Sydney

   1 review

   5.0

   1 review

   Dined on 16 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, staff were pleasant, happy and accommodating, overall love this place, always on my list for a satisfying and great feed 😊 thanks for a scrumptious meal
   

   Product of Italy PenrithResponded on 19 August 2024

   Thanks so much for the wonderful review!
   

   Is this helpful?

   Report
9. G

   Gabby

   Sydney

   2 reviews

   3.0

   2 reviews

   Dined on 10 August 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Great food. Love coming here however the service needed to be a lot better
   

   Is this helpful?

   Report
10. H

    Heather

    Sydney

    1 review

    5.0

    1 review

    Dined on 9 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing service and overall experience for a dinner with family celebrating a birthday. Food was delicious and staff were fantastic.
    

    Product of Italy PenrithResponded on 19 August 2024

    Thanks so much for the lovely review Heather!
    

    Is this helpful?

    Report