Puesto at the Headquarters

Review summary

1. D

   DANIELA

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Great location. Feels corporate. Not impressed with any particular item in the menu. Overpriced.
   

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2. D

   Doug

   Salt Lake City

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Hostess was unfriendly to everyone who approached her. Service was slow—maybe they need more servers? We didn’t place our meal order until 20 minutes after we were ready to order. Food was excellent.
   

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3. C

   Catherine

   VIP

   London

   12 reviews

   4.0

   12 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Service at the bar was terrific! The bartender, Ruben, I think was his name, was friendly and made a great mocktail and terrific drinks. We each ordered three different tacos, which were excellent, but they took a little while to arrive… perhaps that’s because we had appetizers at the bar beforehand so I guess we expected the food to arrive a little quickly. Overall, a great experience with Mexican food.
   

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4. P

   Patti

   VIP

   Dallas

   13 reviews

   4.0

   13 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and service were excellent! The chicken flautas are a must order. However, I do feel like they are incredibly overpriced for the amount of food you receive. Unfortunate, because I feel we won’t be back because of this.
   

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5. E

   Erica

   VIP

   Indiana

   18 reviews

   5.0

   18 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group had a great dinner at Puesto! Margaritas were excellent. Everyone enjoyed their food. Table favorite was definitely the filet mignon taco. The enchiladas were awesome too.
   

   • 

   Puesto at the HeadquartersResponded on 20 December 2024

   Hi Erica! Thank you for the glowing review! We're absolutely thrilled to hear that you and your group had a great dinner here at Puesto HQ! It's wonderful to know that you enjoyed our Margaritas, the food, and especially the Filet mignon taco. We're also glad that our enchiladas hit the spot! Your kind words mean the world to us and we can't wait to welcome you back for another memorable meal. Best, Bianca
   

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6. A

   Allie

   VIP

   San Diego

   3 reviews

   3.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   We love North Italia but this experience made us never want to return. Our service was absolutely terrible. 30-40 minutes gaps were in between our server checking on us. Our drinks were never refilled, we never got one of the items ordered and our dessert order never came. Nothing was removed from the bill and the server did not care.
   

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7. D

   Danielle

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Group of 3. Great service. Very good drinks apps and tacos
   

   Puesto at the HeadquartersResponded on 20 December 2024

   Thanks for the feedback, Danielle! We're thrilled to hear that you and your group had a great time here at Puesto HQ! t's fantastic to know that you enjoyed our drinks apps and tacos. We strive to provide excellent service and we're glad we hit the mark for you. We look forward to welcoming you back soon! Best, Bianca
   

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8. P

   PAT

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   When we got there, they brought the 3 of us to what we thought was the back room... no one in it but us... it WAS 5:45. We were mistaken... by the time we had finished our food, the place was packed... We started with Margaritas, GF had a cucumber one, the Cadillac with a mini Gran Marnier bottle stuck upside down in it... Novel and you DID get enough... The bartender made a GREAT Cadillac and I asked for extra salt... and he was the ONLY one out of the many that actually gave me extra salt... 3/4 " around the lip of the glass... The Online Menu had a Short Rib Burrito, but the Chef changes the menu and it wasn't there. On the waiter's suggestion, I had him ask the Chef if he would make it for me... and the Chef said Yes,... Well, to sum it up... Great food, Great drinks, Great Service, and a Great Chef made for (you guessed it) A GREAT EVENING !!!
   

   Puesto at the HeadquartersResponded on 12 December 2024

   Thanks for visiting us here at Puesto HQ Pat! We're thrilled to hear you had a grea and we're glad you enjoyed our drinks and service, and that our chef could make a special dish for you. We appreciate your patience and understanding during our busy hours. We look forward to serving you again soon! Warm regards, Bianca
   

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9. Y

   Yu Linda

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on 6 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was a little slow, but we had a nice meal, we asked to sit outdoors when they seated us indoors, so that was nice.
   

   Puesto at the HeadquartersResponded on 20 December 2024

   Hi Yu! Thank you for taking the time to review, we're glad to hear that you enjoyed your meal and that you appreciated our outdoor seating. We apologize for the slower service you experienced during your visit. We're always working on improving our service and your feedback is invaluable. We hope to have the opportunity to serve you again soon! Warm regards, Bianca
   

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10. B

    Beth

    VIP

    San Diego

    24 reviews

    5.0

    24 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I think our waitress was Kayla … she was awesome!!!! Putting up with our big crazy family and then added people she was great and I truly appreciate her it made my night so much easier! Food was great and all in-laws were happy for once thank god!!!!!
    

    Puesto at the HeadquartersResponded on 6 December 2024

    Beth, Thanks for visiting us! We're thrilled to hear you had a great night and enjoyed our food and service. We always aim to make our guests' experience as enjoyable as possible, and we're glad that our team could contribute to your evening. I will be sure to relay your kind words to Kayla and look forward to serving you again soon! Best, Bianca
    

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