Punch Bowl

Review summary

1. K

   Kathryn VIP

   Greater Boston18 reviews

   2.0

   Dined on 22 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Attractive design. But the food was very uneven. Mezze starter had a hunch of salt poured on top of very salty things, so salt was overwhelming. Roasted chicken was really good! Desserts - creme brullee was solid, but sundae was just a bowl of whipped cream with tiny drizzle of chocolate sauce and dollop of ice cream (seems like a hard dessert to not be able to do). Service was rough - waitress was inexperienced I assume, not rude. Tried ordering a three different beers from the menu, and after each one she would say "we don't have that one" like we should have known. We had to flag her down to order, though place was pretty empty. Seems like with a few easy changes this could be much better.
   

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2. R

   Rebecca VIP

   New York City7 reviews

   3.0

   Dined on 18 January 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   I was a bit disappointed, had been previously and had a great time, but this time the food was meh, service slow and immaculate, ambiance too bright and loud..
   

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3. T

   Todd

   Greater Boston3 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   I'm always surprised that Punch Bowl isn't more crowded. The food is excellent, the ambience is lovely, and it's quiet. The service is less than top notch, but always friendly. I definitely recommend it.
   

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4. M

   Michaela

   Orlando5 reviews

   4.0

   Dined on 27 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious salad, dessert, and wine in a relaxed, low key space. Very pleasant waitress. Walking distance from work. I’m happy!
   

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5. T

   Thomas VIP

   Greater Boston37 reviews

   3.0

   Dined on 20 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Wait staff mostly MIA. Like most restaurants, inconsistency is their hobgobblin
   

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6. K

   Karen VIP

   Greater Boston56 reviews

   5.0

   Dined on 23 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for excellent food and quiet conversation. The menu is interesting enough to have fun things to try, and also has the basics to meet all the cravings of a visitor or local looking for classic New England fare. The cocktails have been well- made and creative, over several visits, as well. (My Beantown Margarita recently was fantastic!) Service is attentive but not intrusive or hurried. Highly recommend this place, especially for a quieter gathering.
   

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7. J

   Jessica

   Greater Boston1 review

   1.0

   Dined on 18 September 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We booked a business breakfast with the restaurant over a month in advance. I contacted the restaurant more than 4 times before the event to modify the reservation either online or over the phone. Every time I spoke to them on the phone or changed the reservation, I received an email confirmation of my reservation. The day of our business breakfast, they said they had NO KNOWLEDGE OF THE EVENT!!!! Unacceptable and unbelievable- how is that possible?!? I spoke to several different people and they were all able to pull up the reservation. The restaurant made our business look unprofessional and they made us late. There is nothing else I could have done to secure/confirm our reservation. I tried calling the day of the event over 5 times and no one picked up.... I have NEVER HAD SUCH AN UNRELIABLE EXPERIENCE!!! They didn't even comp us a meal or anything to make up for it. I'm appalled. SUCH TERRIBLE CUSTOMER SERVICE.
   

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8. D

   David

   New York City4 reviews

   5.0

   Dined on 24 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Punch Bowl. Having eaten there many times over the past few years, every time my wife & I stay at the Hikton Garden Inn, I can earnestly state that the food is great, the service is exceptional (look for Billy at the bar--he's the best!) and the atmosphere is very "city." Enjoy!
   

   Punch BowlResponded on 3 September 2024

   Hello David, Thank you so much for your positive words, our team Works hard to provide the best experience.Billy will appreciate the positive comment.
   

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9. p

   puckontherun

   Greater Boston8 reviews

   5.0

   Dined on 30 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’re locals that were seeking a nice place to eat close by. We were not disappointed!! We were seated by a familiar face and were so glad that we made the leap - thanks Ace Atmosphere: contemporary lux. Menu: Pub grub but with a chef’s hand. Service: Fun! But then we were served by Ireland’s future premier doctor. If you don’t mind the sound of a kitchen - sit towards the back, want a little more quiet sit towards the front. Just go, both the steak and the Hake were very good and prepared to perfection
   

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10. CM

    CraigM

    Greater Boston2 reviews

    3.0

    Dined on 19 June 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    We have been eating here for years. We like the space, but lately, the food has been disappointing.
    

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