Quince Lakehouse

Quince Lakehouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kristie

   San Diego1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   While my prior visits to the restaurant were stellar, this particular celebration had a few hiccups. For starters after making my reservation, you could only do 8 online, I immediately called to say there were 9, plus an infant. I even verified the day prior. When arriving they still only had 8 and we had to wait for 25 minutes to sit. Two of the meals were incorrect, requesting our burger well done, neither were prepared properly, leaving some to take their meals to go and not eating with the family. After spending over $550 on a Mother’s Day celebration, a few flying in from NY, it wasn’t a good experience.
   

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2. B

   Brooke

   Nashville1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Khalid was our server and he was so amazing!!! Our drinks came out wrong and he fixed it right away with a smile, he gave us great recommendations and made our visit very nice!
   

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3. T

   Tina

   San Francisco1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was mediocre at best. Small portions, expensive for what you get. Service was slow.
   

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4. A

   Anastacia

   Phoenix16 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time here and it was great! Friendly staff, the outside deck was beautiful and the food was delicious. Would definitely go again in the future!
   

   Quince LakehouseResponded 3 days ago

   Thank you, Anastacia! We're so glad your first visit to Quince was a great one. It's wonderful to hear you enjoyed the food, our friendly staff, and the beautiful outdoor deck. We can’t wait to welcome you back again soon!
   

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5. OT

   OpenTable Diner VIP

   San Francisco2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Super loud. Couldn’t hear each other. We moved to a new area which was likely harder in the service team. But food came out sporadically and when I asked what was on a given dish they neglected items that my kid was allergic to. Flowers on the table dead and moldy a sign of my enthusiasm for this place. Great views of the water tho.
   

   Quince LakehouseResponded 5 days ago

   Thank you for your feedback. We’re very sorry to hear about the noise level, service challenges, and especially the oversight regarding your child’s food allergies — that is absolutely not acceptable and will be addressed immediately with our team. We'd also like to apologize for the neglected table details, such as the flowers, which should reflect the care we strive to put into every visit. If you're open to it, we’d greatly appreciate the opportunity to make this right — could we have our manager reach out to you directly? Please let us know the best way to contact you.
   

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6. I

   Inga

   San Antonio2 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   Made a reservation at 7 and got sat at 8! Missed the sunset and threw our night off schedule. Yes, we got free apps but sometimes that’s not the point.
   

   Quince LakehouseResponded 5 days ago

   Hi Inga, Thank you for sharing your feedback. We're really sorry to hear that the delay affected your experience and that you missed the sunset — we understand how important timing is, especially when you're looking forward to something special. While we’re glad you enjoyed the complimentary appetizers, we truly regret that we didn’t meet your expectations. We’d love to make it up to you on your next visit, and we hope to provide a seamless and memorable experience. Please feel free to reach out if you’d like to discuss this further.
   

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7. W

   Whitney

   Minneapolis3 reviews

   5.0

   Dined on 3 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner with excellent food and great views
   

   Quince LakehouseResponded 5 days ago

   Thank you, Whitney! We’re so glad you had a great dinner and enjoyed the food and views. We can’t wait to welcome you back for another fantastic experience at Quince!
   

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8. J

   Jaime A

   Austin2 reviews

   4.0

   Dined on 3 May 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our only complaint is that the music too loud!! Everything else just right. Great service and a beautiful spot.
   

   Quince LakehouseResponded 5 days ago

   Thank you, Jaime! We're glad you enjoyed the service and the setting. We appreciate your feedback about the music volume and will share it with our team to help improve the experience. Hope to see you again soon!
   

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9. A

   Anne VIP

   Houston36 reviews

   5.0

   Dined on 3 May 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and ambiance. I put in the notes it was my husbands birthday but they did not acknowledge. Other than that it was fantastic!
   

   Quince LakehouseResponded 5 days ago

   Thank you, Anne! We’re so glad you enjoyed the food and ambiance and that your overall experience was fantastic. That said, we sincerely apologize for missing the birthday note — we completely understand how important those moments are and regret not acknowledging your husband’s celebration. We hope to make it up to you both on your next visit and truly appreciate your kind words despite the oversight. Looking forward to welcoming you again soon!
   

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10. M

    Marti

    Palm Springs4 reviews

    3.0

    Dined on 2 May 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    service was very good, food wasn’t up to par. it was ok but not that good. They have pictures online of food presentation and what is served isn’t the same at all.
    

    Quince LakehouseResponded 5 days ago

    Hi Marti, Thank you for your feedback — we’re glad to hear you received very good service from Khalid. We're sorry, however, that the food didn't meet your expectations and that the presentation didn't align with what you saw online. We take this seriously and would like the opportunity to follow up with you directly. Could you please confirm if you're open to being contacted by our manager? We truly value your input and would appreciate the chance to make things right.
    

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