Quod Restaurant & Bar

Review summary

1. S

   Sigi

   Hampshire

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, delicious food - perfect for our special Sunday lunch.
   

   Is this helpful?

2. H

   Helen

   London

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Ordered a salad as trying to be healthy but it was greasy. Had the kyev and that was dry.
   

   Is this helpful?

3. M

   Mark

   Bath

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fine food, fine service, very welcoming would eat there again.
   

   Is this helpful?

4. D

   Dr William M

   London

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb food. Ravioli marvellous. Superb service. My compliments!
   

   Is this helpful?

5. T

   TIMOTHY

   Gloucestershire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dining experience..... absolutely beautiful food and at great value considering the quality and location. The service couldn't have been better either.
   

   Is this helpful?

6. K

   Kate

   Devon

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good choice on the menu. Very well cooked food; congratulations to the chef/s. Fairly busy but noise levels OK. No music - hooray!! Kate
   

   Is this helpful?

7. B

   Bernadette

   Oxford

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed our lunchtime get together with friends. Lovely clean and pleasant venue.
   

   Quod Restaurant & BarResponded 6 days ago

   Thank you for your review. I'm delighted to hear that you had a wonderful lunch with us. We hope we can welcome you back soon. Kind Regards, Undine, Restaurant Manager
   

   Is this helpful?

8. A

   Andrew

   Oxford

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great venue for great friends. Wordswordswordswords
   

   Quod Restaurant & BarResponded 6 days ago

   Thank you for your kind review. I'm glad you and your friends enjoyed your meal with us. We hope we can welcome you back soon. Kind Regards, Undine, Restaurant Manager
   

   Is this helpful?

9. L

   Lee

   VIP

   Oxford

   1 review

   2.0

   1 review

   Dined on 9 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Our waiter was not very engaging and spent as little time as possible at our table, in fact we had experience of 2 other waiters and they also seemed distracted and unfocused. The restaurant is one of our favourites in Oxford city centre and 'service and hospitality' is such an important part of that, but it was lacking this Sunday lunch. My wife and I ordered Roast beef with all the trimmings but when the plate arrived there was no Yorkshire Pudding (which we'd seen on other tables, it was a very large one), the waiter said nothing and was about to walk away when I asked it's whereabouts. He said he'd check with the kitchen and after a while came back to say they had sold out, at which point I suggested it might have been a good idea to tell us in advance, he agreed but said the kitchen did not let them know...although this was the same waiter who'd carried a plate to us with a very large Yorkshire pudding missing. We still enjoyed a very well cooked Sunday lunch with perfectly pink beef and everything on the plate was cooked well. They offered some free dessert which we declined, but they did remove the first round of drinks. Hospitality training needed overall.
   

   Quod Restaurant & BarResponded 6 days ago

   Thank you for your review. I'm glad you enjoyed the Sunday lunch, however I'm disappointed to hear that the service did not meet our usual high standards. It should have been communicated to you in timely manner that we can't offer Yorkshire pudding at that time, and it should have been acknowledged when your plates were delivered, so please kindly accept my sincere apologies. We have taken your feedback about the service onboard, and we have discussed it with the team. I do hope that this will not stop you from visiting us again. We hope we can welcome you back soon. Kind Regards, Undine, Restaurant Manager
   

   1 person found this helpful

10. H

    Helen

    Oxford

    1 review

    1.0

    1 review

    Dined on 9 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Chicken curry poor, ravioli cold. Side didn't come and had to be requested again. Service poor, plates banged on table, waiter knocked over bottle and banged into guests.
    

    Quod Restaurant & BarResponded 6 days ago

    Thank you for your review. I'm sorry to hear that you found our chicken curry and ravioli to be poor quality. We are always happy to exchange any dish if its not up to our usual high standards upon request. I would also like to apologize for the service that you received on your visit. Your feedback has been addressed with our teams to ensure it doesn't happen again and we do hope you will give us another try in the near future. Kind Regards, Undine, Restaurant Manager
    

    Is this helpful?