RA Sushi Bar Restaurant - Ahwatukee, AZ

Review summary

1. A

   ANNYA

   VIP

   Mexico City

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Hicimos reservación y NO nos la respetaron. Tuvimos que esperar mucho. La mesa sucia y los platos mojados
   

   Is this helpful?

   Report
2. J

   Joel

   Phoenix

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christmas Day at Ra. Our server was particularly great, given that he had to work the holiday.
   

   Is this helpful?

   Report
3. M

   Matt

   Phoenix

   15 reviews

   2.0

   15 reviews

   Dined on 28 October 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We had a party of 7. 3 birthday celebrations. The food was good, the service was not. The waitress was barely at our table. Drinks were not refilled or 2nd rounds asked for. All used dishes stayed on table until meal was over. It was a Sunday night, restaurant was fairly empty. Once we ordered our 2nd drinks, it took forever to get a bottled beer and a seasonal margarita, AGAIN...fairly empty restaurant. We tipped right at 12.5% due to the party size. Should have spoken with the manager...but we were frustrated and just didn't have the energy. If we weren't with the extra family and a newborn, we would have.
   

   RA Sushi Bar Restaurant - Ahwatukee, AZResponded on 29 October 2024

   Hey Matt! Thank you for taking the time to share your experience at RA Sushi Bar Restaurant - Ahwatukee. We're glad to hear that you enjoyed the food, but we're truly sorry to hear about the service issues you experienced. It's clear that we fell short in providing the prompt and attentive service we strive for. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better dining experience. Best regards, RA Sushi Bar Restaurant - Ahwatukee Management Team
   

   Is this helpful?

   Report
4. d

   don

   Tallahassee

   12 reviews

   1.0

   12 reviews

   Dined on 22 October 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Probably the worst sashimi and rolls we have ever had; as old as they come. I have eaten all over the world and have sushi at least three times per week, and it was awful. My wife said the exact same thing. Fish was a week old at least, and the rice on the rolls were terrible. I thought RA would be reliable since I hit the one in Newport Beach often. Wrong.
   

   RA Sushi Bar Restaurant - Ahwatukee, AZResponded on 23 October 2024

   Thanks for the review, Don! We're really sorry to hear about your recent experience at RA Sushi Bar Restaurant - Ahwatukee. It's disappointing to know that our sushi and rolls didn't meet your expectations. We take pride in our freshness and quality of our ingredients, and it's disheartening to know that we fell short this time. We appreciate your feedback and will use it to improve our food and service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best, RA Sushi Bar Restaurant - Ahwatukee, AZ Management Team
   

   Is this helpful?

   Report
5. K

   Kristopher

   Phoenix

   1 review

   5.0

   1 review

   Dined on 15 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Anthony was a great server---food was Super Good & Spicy :-)
   

   RA Sushi Bar Restaurant - Ahwatukee, AZResponded on 18 September 2024

   Dear Kris! Thanks for the feedback! We're thrilled to hear that you enjoyed our food and found it to be super spicy. We always strive to provide our guests with a memorable dining experience and your kind words are a testament to that. We appreciate your ratings on food and service as well. We'll continue to work hard to provide the best value to our customers. Looking forward to your next visit at RA Sushi Bar Restaurant - Ahwatukee!
   

   Is this helpful?

   Report
6. A

   Autumn

   Cancun

   1 review

   1.0

   1 review

   Dined on 24 August 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Our food was amazing, but the service was awful. We waited 40 minutes for our drinks. After 2 hours some of our party never got their food. Our server never rang it in. Our cups were not refilled. Service was terrible
   

   RA Sushi Bar Restaurant - Ahwatukee, AZResponded on 27 August 2024

   Autumn, we’re glad to hear you enjoyed the food, but we sincerely apologize for the service issues you experienced. This is not the standard we strive for, and your feedback will help us improve. Please feel free to contact us with further details regarding your experience by visiting our "Contact Us" page on our website.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined on 23 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very pleasant first time experience, we appreciate the manager Erik with a K and staff for giving us an educational experience as well explaining the different types of sushi’s. Thank you guys we will be dining again this week.
   

   • 
   • 

   RA Sushi Bar Restaurant - Ahwatukee, AZResponded on 28 August 2024

   Hey, We're thrilled to hear about your first-time experience at RA Sushi Bar Restaurant - Ahwatukee, AZ! We're glad you appreciated our manager and staff for educating you about the different types of sushi and giving you an enjoyable dining experience. We look forward to welcoming you back next week! Best, The Management Team
   

   Is this helpful?

   Report
8. C

   Cameron

   Phoenix

   1 review

   5.0

   1 review

   Dined on 18 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My girlfriend and I were celebrating an anniversary. We had Caleda as our server. Her energy was AMAZING! So bubbly, fun, and welcoming! The food came out in a timely manner and tasted great. We will definitely be returning!
   

   RA Sushi Bar Restaurant - Ahwatukee, AZResponded on 21 August 2024

   Dear Cameron! Thanks for the review! We're thrilled to hear that you and your girlfriend had a wonderful anniversary celebration at RA Sushi Bar Restaurant - Ahwatukee, AZ. It's great to know that our team's energy made your experience amazing and that you enjoyed our food. We're especially pleased that you found our service to be timely and tasty. We can't wait to welcome you back for more memorable moments.
   

   Is this helpful?

   Report
9. RS

   RandyS

   VIP

   Orlando

   33 reviews

   2.0

   33 reviews

   Dined on 18 August 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We have been several times. This was our last. The last few times the service was not good. My food was good but my friends steak was cold. Sad it use to be great but now not so much.
   

   RA Sushi Bar Restaurant - Ahwatukee, AZResponded on 21 August 2024

   Dear Randy! We're really sorry to hear about your experience at RA Sushi Bar Restaurant - Ahwatukee. It's always our goal to provide delicious food and warm service, and we're disappointed to hear that we fell short during your last visit. We understand that your food was not served to temperature and that the steak was not up to par. We appreciate your feedback and will definitely take it into consideration as we strive to improve. We hope you will give us another chance to show you the quality service and food that you've come to expect from us. Best regards, The Management Team
   

   Is this helpful?

   Report
10. D

    Desiree

    Phoenix

    1 review

    3.0

    1 review

    Dined on 10 August 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    The waiter took awhile to get to us to take our drink order. The drinks came separately which was fine. However the food arrived at separate times, with the first person getting theirs ten minutes prior to the rest of the party. (Only 3 of us). There were quite a few bar flies in the restaurant section which often means the bar area isn’t kept clean. The food ( tunacado, ramen and poke bowl) was great though and loved the ambience.
    

    • 

    RA Sushi Bar Restaurant - Ahwatukee, AZResponded on 15 August 2024

    Hi Desiree, thank you for sharing your feedback with us. We're glad to hear that you enjoyed the food and ambience during your visit. We apologize for the issues you experienced during your visit. We will address these concerns with our team. Please feel free to contact us with further details regarding your experience by visiting our "Contact Us" page on our website.
    

    Is this helpful?

    Report