RA Sushi Bar Restaurant - Plantation, FL

Review summary

1. P

   Peter

   New York City

   18 reviews

   3.0

   18 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   LOUD! SOULLESS, UNCOMFORTABLE, RUSHED... not dining just eating. Good sushi, not exceptional, but good. We won't go again.
   

   RA Sushi Bar Restaurant - Plantation, FLResponded 2 days ago

   Hey Peter! We're sorry to hear that your experience at RA Sushi Bar Restaurant - Plantation didn't meet your expectations. We strive to provide a comfortable and enjoyable dining experience, and we're disappointed that we fell short in your case. We appreciate your feedback on our sushi and we'll definitely take it into consideration for future improvements. We hope you'll give us another chance to impress you with our food and service. Best, The Management Team
   

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2. M

   Maria

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Made a last-minute reservation online as we were in the area and I remembered seeing this restaurant being built several months back. Restaurant had a slight chlorine smell as you entered but we were hungry and with the family so we kept on. We were quickly seated. Server did not introduce themselves, explain the menu/restaurant etc but did appear in a timely manner. Felt as though the server did not want to answer any questions and was sort of dismissive. Didn't realize the restaurant was more of a chain restaurant vs a sushi restaurant until I saw the menu and the sushi roll descriptions. Nonetheless we asked to clarify the items inside a pretty standard roll, just in case, and the server didn't seem confident in their response but also did not seek confirmation from other staff. The rolls came out with a different ingredient inside the roll than it normally has so we had to send back. One appetizer and my husband's entree never came out either, nor did the server notice until we mentioned it. Though they offered to send the item to be made immediately we declined as the rest of the family had already finished their meals and we did not want to stay any longer. Nothing was comp'ed (?sp) from the bill for the inconvenience or any apology made. Has the potential to be much better if they work on service. The food we did have was good. Pricing is a bit high for what you get (e.g., Katsu chicken is almost $30 for just the chicken and a small slaw, no rice, and about the same in quality as something you could get at a counter like Bento for half the price). The surrounding area is great for a date night or family dinner.
   

   RA Sushi Bar Restaurant - Plantation, FLResponded today

   Hey Maria! Thank you for taking the time to share your experience at RA Sushi Bar Restaurant - Plantation. We're glad to hear that you found our food to be good, but we're deeply sorry that we didn't meet your expectations in other aspects. Your feedback on our service is important to us and we'll definitely take it into consideration as we continually strive to improve. We hope you'll give us another chance to show you the quality and service we're known for. Best regards, RA Sushi Bar Restaurant - Plantation Management Team
   

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3. O

   Outi

   Fort Lauderdale

   4 reviews

   1.0

   4 reviews

   Dined on 7 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Celebrated birthday. One meal of 3 came 20 minutes before others. Rice had no flavor. No sauces with one meal. Diet Coke glass was refilled with water. Disappointed.
   

   RA Sushi Bar Restaurant - Plantation, FLResponded on 9 December 2024

   Hi, Outi! We're truly sorry to hear about your disappointing experience at RA Sushi Bar Restaurant - Plantation. We take pride in our food and service, and it's clear we missed the mark during your visit. We appreciate your feedback about the flavor of our sushi and the timing of your meal, and we'll certainly address these issues with our team. We hope you'll give us another chance to make it right. Best regards, The Management Team
   

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4. P

   Paul

   Orlando

   15 reviews

   4.0

   15 reviews

   Dined on 5 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our server Sara was very friendly and knowledgeable about the menu. However, the hostess name Uniqua was extremely rude, unprofessional and unwelcoming. The food was good, the service was great, the hostess wasn’t.
   

   RA Sushi Bar Restaurant - Plantation, FLResponded on 9 December 2024

   Thanks for the feedback, Paul! We're thrilled to hear that you enjoyed our food and found our service to be great. However, we're sorry to hear about your experience with our hostess. We strive to provide a welcoming environment for all our guests and we regret that we fell short in this instance. Your feedback is invaluable and we will definitely address this with our team to ensure better service in the future. We hope to see you again soon at RA Sushi Bar Restaurant - Plantation.
   

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5. A

   AILIN

   Fort Lauderdale

   5 reviews

   1.0

   5 reviews

   Dined on 30 November 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   First time in this establishment. The price is for happy hour is fair and decent.
   

   RA Sushi Bar Restaurant - Plantation, FLResponded on 2 December 2024

   Dear Ailin, thank you for sharing your feedback on your recent visit to our location. We're thrilled to hear that you had a good experience. Your comment will be reviewed and taken into consideration for improvement. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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6. J

   Jenny

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to the amazing staff for an amazing dinner. I e really enjoyed the overall experience.
   

   RA Sushi Bar Restaurant - Plantation, FLResponded on 23 November 2024

   Thanks for the review, Jenny! We're thrilled to hear that you had an amazing dinner experience at RA Sushi Bar Restaurant - Plantation. It's always a pleasure to know that our team's efforts are appreciated. We're so glad you enjoyed the overall experience and we aim to make every visit a memorable one. We can't wait to serve you again soon!
   

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7. M

   Mac

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We hosted our two great friends Thursday evening and received super service from Olivia and staff. Our meals were just right and delicious.
   

   RA Sushi Bar Restaurant - Plantation, FLResponded on 23 November 2024

   Dear Mac! Thanks for the feedback! We're thrilled to hear that you and your friends had a wonderful time at RA Sushi Bar Restaurant - Plantation. It's fantastic to know that our meals were just right and delicious for you. We strive to provide our guests with excellent service and it's always a pleasure to hear when we've succeeded. We look forward to hosting you and your friends again soon. Best wishes, The Management Team
   

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8. d

   denyse

   Fort Lauderdale

   6 reviews

   4.0

   6 reviews

   Dined on 26 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   It was a little slow to receive our drinks. Was not able to get the any of the specialty cocktail drinks I asked for because they did not have pumpkin spice mix. Waited a bit for a couple of the dishes.
   

   RA Sushi Bar Restaurant - Plantation, FLResponded on 9 November 2024

   Dear Denise! Hey there! We're glad to hear you enjoyed our food at RA Sushi Bar Restaurant - Plantation. We're sorry to hear about the delay in receiving your drinks and the lack of specialty cocktail options. We appreciate your patience and understanding, and we're always striving to improve our service. We hope that the issue was just a temporary one and we'll work on making your next visit smoother. Thanks for your feedback and we hope to serve you better in the future. Best, The Management Team
   

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9. OT

   OpenTable Diner

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was amazing, Jacob was so attentive, happy hour was great, and the punch bowls are delicioussssssss
   

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   RA Sushi Bar Restaurant - Plantation, FLResponded on 27 October 2024

   Dear Guest! Thanks for the feedback! We're thrilled to hear that you enjoyed your meal at RA Sushi Bar Restaurant - Plantation. It's wonderful to know that our service, including our happy hour, added to your experience. We're also glad that our punch bowls hit the spot! Your comments are invaluable to us as we strive to provide an exceptional dining experience. We look forward to welcoming you back soon.
   

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10. V

    Victor

    Miami

    9 reviews

    3.0

    9 reviews

    Dined on 25 October 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3

    The food took a ve try long time to come out, the server kept apologizing but no manager came to the table, and we liked the place but like this I wouldn’t go back
    

    RA Sushi Bar Restaurant - Plantation, FLResponded on 27 October 2024

    Hey, Victor! Thanks for the feedback. We're glad to hear that you enjoyed the food at RA Sushi Bar Restaurant - Plantation. However, we're sorry to hear about the delay you experienced and the lack of attention from our staff. We always aim to provide excellent service, and we regret that we fell short in this instance. Your comments will be taken into account as we strive to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Sincerely, The Management Team
    

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