Ramsay’s Kitchen by Gordon Ramsay - Silver Legacy

Review summary

1. R

   Ron

   Tahoe

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   From the time we were seated, it took 25 minutes to place our order. It was 55 minutes before we were served. Food was just okay, nothing special. The noise level was so high that it was difficult to carry on a conversation. Extremely overpriced for what we received. Can't blame the served for the poor service as it appeared like he had more tablets to take care of the practical. Extremely poor planing by management! This was the 3rd time we've eaten there and probably the last.
   

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2. J

   Jordan

   Las Vegas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every course, from appetizes, to main, to dinner, including wine, were all fantastic. Service was excellent and extremely attentive. This is truly an amazing experience that i would love to be able to have again some day in the future.
   

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3. J

   Jean-Paul

   Tahoe

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Myleana was incredible as our server. My wife has very complicated and unusual allergies and Myleana worked as an incredible communicator between manager, chef, and table to make sure my wife can have a wonderful experience. Thank you Myleana.
   

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4. R

   Ryan

   Phoenix

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Honestly fairly let down by this location. We have dined at over a dozen Ramsey restaurants and this was the worst one yet. Server poured sparkling water into my wife’s house water by mistake. Not a big deal but he did it twice! Portions were very small. Especially the beef Wellington. Entrees were brought to the table before our appetizer plates were cleared which lead to zero room on the table. Server was not personable at all. Just not the quality you expect from Ramsey’s name.
   

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5. Z

   Zach

   Sacramento

   5 reviews

   vip
   1.0

   5 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   We made reservations in advance to celebrate my wife’s birthday. We noted on the reservation that she had certain diet restrictions (vegan). When we arrived we were asked if we’d like sparking or non sparking water - my wife asked for sparking; we received non sparking. The waiter greeted us and said that unfortunately they don’t offer certain options that catered to my wife’s diet and that the kitchen wasn’t willing to accommodate. He said she could have a side of carrots and/or a salad for her entree. We were disappointed that we didn’t get a phone call ahead of time so we could go somewhere else. My wife said she wanted to stay regardless (good sport) and had a “salad” (Happy Birthday - enjoy your salad on your bday - insert sarcasm here). We’ve never had this issue before at a restaurant. Surprisingly dinner arrived at our table within about 10-15 minutes of ordering. Didn’t realize my steak Wellington could be done in such a short time. Makes me question how it was done or prepared  They brought her a birthday desert (that she couldn’t eat) and when she asked for a coffee it never showed up. Disappointing. We paid the bill after being there for less than an hour, left and walk next door to Ruth Crist. Although the ambience is what you would expect from Gordon Ramsey, we felt rushed while dining there - as if that they wanted to turn the table over. Ruth Crist (dinner #2) got us right in on a Saturday night despite the restaurant being packed, great ambience/service/food (as usual) - catered to her diet restrictions and even brought her a vegan desert. (And a birthday card). Oh and they brought the coffee she ordered. (Wink, wink 😉) Although our experiences at Hells Kitchen in Vegas were overwhelmingly positive; We have no desire to return to Ramsey’s Kitchen in Reno.
   

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6. S

   Scott

   Tahoe

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our Server Ryan was fantastic. He guided us through the experience, and made it very enjoyable. Our meals were very good as well. Split a Caesars Salad, Crab Cake, individual Beef Wellington, gooey toffee desert, paired with the Pinot Noir of the day.
   

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7. P

   Patricia

   Tahoe

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my husbands birthday. Food was super amazing!!! Ryan our server was very knowledgeable and great service!
   

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8. F

   Frank

   Tahoe

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Nice ambience, big with plenty of space between tables. Service was good start to finish. Started with the sparkler rolls, good overall but no one liked the melted butter they came with. I had the shrimp cocktail. It was your standard cocktail, for the cost I was hoping got a bit more effort than shrimp on a bed of ice. Another party member had the butternut squash soup, which they thought was ok. For mains our party had the filet & the beef Wellington. The Wellington was tender but bland. The sauce and puréed mashed potatoes didn’t help much. Maybe my expectations were too high, but I was very disappointed in this dish. We also had the Mac and cheese which was OK nothing special. Highlight of the night was the sticky toffee pudding dessert.  Overall, I was pretty underwhelmed .Food was by the numbers, generally bland with no real character. considering the cost for our party of four I highly doubt I’ll be returning anytime soon. if you want the Gordon Ramsay experience, I would recommend Hells Kitchen in Tahoe. Overall, I found the food and the overall experience to be significantly better. 
   

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9. M

   Melissa

   Tahoe

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was amazing . Our servers were absolutely amazing. Loved learning more about the history of some of his family recipes. Food to die for!!
   

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10. M

    Michael

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    Service was great. Overpriced, too loud, and food okay.
    

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